Hi All. Getting this error accessing externally through nabu casa since I updated to latest version 2023.2.2 Can't order a new ACME challenge: urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Account is not valid, has status "deactivated"
[10:24 AM]
any ideas?
[10:25 AM]
I am sure is got something to do with certificates or something but I cannot figure out how to fix it
#Nabu Casa not working
steady veldt
ruby pendant
@steady veldt did you restore a backup?
Or sign in with a different nabu casa account?
steady veldt
Hi. no I didnt. I just updated to latest versions and then this happened. I have seen it happen once before at another client also. How I resolved it then was to use another nabu casa account. Icannot do that this time
ruby pendant
You can delete the hidden .cloud directory in your main config directory and restart HA
ruby pendant
How do you access /config
Yes. It is hidden
You have to enable viewing of hidden files of directories depending on what you use
steady veldt
file editor or samba share
ruby pendant
Using samba, it would be an option in the file browser of the operating system you are connecting from
Windows?
steady veldt
yes windows
let me check
bloody hel
I see it now
windows has a hidden folder option
so I delete the whole folder?
steady veldt
okay I will try that and let you know
thank you
this happens too often though. Not first time I see this
ruby pendant
All OS' do have this enabled by default, and each has a way to enable viewing them.
If you have multiple accounts, you might be swapping from one to another by mistake from time to time?
You're saying you often see "deactivated"?
Or do you have more than one HA server running where both servers are signed in to the cloud?