SkyConnect not showing up on x86-64 | Home Assistant | Page 1

hazy cypress Jan 15, 2023, 2:22 AM

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Let's move this discussion into a thread

main sierra Jan 15, 2023, 2:22 AM

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thanks, I should have started with that

sonic delta Jan 15, 2023, 2:22 AM

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what hardware?

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os?

main sierra Jan 15, 2023, 2:23 AM

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HP 640 laptop, generic x86_64

hazy cypress Jan 15, 2023, 2:23 AM

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If you have access to a shell, that'll make things easier. Run dmesg before plugging in the SkyConnect, make sure to do nothing else, then plug it in. Run dmesg again and see what changed.

sonic delta Jan 15, 2023, 2:23 AM

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version: '2.4'
services:
  zigbee2mqtt:
    container_name: zigbee2mqtt
    restart: unless-stopped
    image: koenkk/zigbee2mqtt
    volumes:
      - ./data:/app/data
      - /run/udev:/run/udev:ro
    ports:
      - 8080:8080
    environment:
      - TZ=America/Chicago
    devices:
      - /dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_xxxxxxxxxxxxxxxxxxxxxxxxxx-if00-port0:/dev/ttyUSB0```
is how I got mine to work, I still need to go rootless and fix the perms

hazy cypress Jan 15, 2023, 2:24 AM

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When I plug mine in on a Yellow, it's seen by the kernel:

[3215374.757927] usb 1-1.2: new full-speed USB device number 15 using dwc2
[3215374.980676] usb 1-1.2: New USB device found, idVendor=10c4, idProduct=ea60, bcdDevice= 1.00
[3215374.980712] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[3215374.980729] usb 1-1.2: Product: SkyConnect v1.0
[3215374.980744] usb 1-1.2: Manufacturer: Nabu Casa
[3215374.980767] usb 1-1.2: SerialNumber: dad77e39c414ed11ad79bc8be054580b
[3215375.009693] usbcore: registered new interface driver cp210x
[3215375.009792] usbserial: USB Serial support registered for cp210x
[3215375.010168] cp210x 1-1.2:1.0: cp210x converter detected
[3215375.012797] usb 1-1.2: cp210x converter now attached to ttyUSB0

main sierra Jan 15, 2023, 2:25 AM

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checking

sonic delta Jan 15, 2023, 2:25 AM

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zha or z2m?

hazy cypress Jan 15, 2023, 2:25 AM

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The original issue was that it wasn't being seen by HA, so no Zigbee integration yet 😆

sonic delta Jan 15, 2023, 2:26 AM

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oh lol me and fedora IoT 😛

main sierra Jan 15, 2023, 2:27 AM

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so its seeing a usbACM0 device

hazy cypress Jan 15, 2023, 2:27 AM

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Can you post the last chunk of dmesg output? It should look similar.

main sierra Jan 15, 2023, 2:29 AM

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I can't seem to get a copy from the cmd from within HA web

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let me see if I can putty

hazy cypress Jan 15, 2023, 2:29 AM

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A screenshot is fine

main sierra Jan 15, 2023, 2:30 AM

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I don't have rights to post a screenshot

hazy cypress Jan 15, 2023, 2:30 AM

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A link to one works too 😆

main sierra Jan 15, 2023, 2:31 AM

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https://imgur.com/a/ktrrpzu

hazy cypress Jan 15, 2023, 2:33 AM

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I'm not seeing anything in the log about a device connecting

main sierra Jan 15, 2023, 2:33 AM

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hmm

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that is so strange

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let me check it again, because its in the USB port

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and as far as I know, its a working port, un-used up until this point

hazy cypress Jan 15, 2023, 2:34 AM

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You can run dmesg -c to fully clear output

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So if it helps, run that first, then do something

main sierra Jan 15, 2023, 2:34 AM

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one sec, home assistant is in my master closet with my server and network gear, let me unplug and try that

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cp210 converter?

hazy cypress Jan 15, 2023, 2:37 AM

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That's the USB to serial chip it's using, yes

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But you should see SkyConnect v1.0 and such in the log as well

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Since Windows was able to read it

main sierra Jan 15, 2023, 2:38 AM

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same link, second screen

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it now shows, what the heck

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but not under intergrations

hazy cypress Jan 15, 2023, 2:39 AM

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Looks like a serial port is created as well

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It should be auto-detected and show up in the integrations page as a suggestion

main sierra Jan 15, 2023, 2:40 AM

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not there and when I check dmesg

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its disconnected

hazy cypress Jan 15, 2023, 2:41 AM

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How so?

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Does it show up in ls -l /dev/serial/by-id/?

main sierra Jan 15, 2023, 2:41 AM

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third screenshot

hazy cypress Jan 15, 2023, 2:42 AM

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Third one looks fine to me, it ends with the port being detected

main sierra Jan 15, 2023, 2:42 AM

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do you see the swegfault right after it?

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on tty?

hazy cypress Jan 15, 2023, 2:43 AM

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These logs can be from hours or days ago

main sierra Jan 15, 2023, 2:43 AM

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DEVLINKS: >-
/dev/serial/by-id/usb-Nabu_Casa_SkyConnect_v1.0_fa1c4a14a718ec118dabe99a47486eb0-if00-port0
/dev/serial/by-path/pci-0000:00:10.0-usb-0:2:1.0-port0
DEVNAME: /dev/ttyUSB1
DEVPATH: /devices/pci0000:00/0000:00:10.0/usb6/6-2/6-2:1.0/ttyUSB1/tty/ttyUSB1
ID_BUS: usb
ID_MODEL: SkyConnect_v1.0
ID_MODEL_ENC: SkyConnect\x20v1.0
ID_MODEL_ID: ea60
ID_PATH: pci-0000:00:10.0-usb-0:2:1.0
ID_PATH_TAG: pci-0000_00_10_0-usb-0_2_1_0
ID_REVISION: '0100'
ID_SERIAL: Nabu_Casa_SkyConnect_v1.0_fa1c4a14a718ec118dabe99a47486eb0
ID_SERIAL_SHORT: fa1c4a14a718ec118dabe99a47486eb0
ID_TYPE: generic
ID_USB_DRIVER: cp210x
ID_USB_INTERFACES: ':ff0000:'
ID_USB_INTERFACE_NUM: '00'
ID_VENDOR: Nabu_Casa
ID_VENDOR_ENC: Nabu\x20Casa
ID_VENDOR_ID: 10c4
MAJOR: '188'
MINOR: '1'
SUBSYSTEM: tty
TAGS: ':systemd:'
USEC_INITIALIZED: '2782440895251'

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so I see it under hardware now

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but nothing under integrations

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and the OS and Core are fully updated

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to the normal stable

hazy cypress Jan 15, 2023, 2:44 AM

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So if it's seen by the kernel and shows up as a serial port, it should be showing up in integrations as a suggestion

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Try rebooting the host computer fully?

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You can also manually try setting up ZHA (Zigbee Home Automation)

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It should just ask you to choose that serial port, auto connect, then ask you to either restore a backup or to form a new network

main sierra Jan 15, 2023, 2:45 AM

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let me give that a try after a reboot

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it hasn't have a full restart in a while

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funny, this is the firs problem I have had with it with the 2 years ive been tinkering

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appreciate the insight and help

hazy cypress Jan 15, 2023, 2:47 AM

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No worries. There should be nothing special about the SkyConnect in this regard, it's just a USB device with a (very common) serial chip

main sierra Jan 15, 2023, 2:50 AM

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still nothing under the intergration screen but I see the Home Assistant Sky Connect (Configure) under Hardware

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which is disabled

hazy cypress Jan 15, 2023, 2:50 AM

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Try configuring ZHA, it should show up as a serial port you can select

main sierra Jan 15, 2023, 2:51 AM

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so I am trying to migrate radio, I see it it there when I delete the sonoff but then it fails on setup

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do I need to comptely delete the sonoff first?

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then setup?

hazy cypress Jan 15, 2023, 2:52 AM

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Ah

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So if you already have ZHA enabled, it won't show up as anything other than a serial port

main sierra Jan 15, 2023, 2:52 AM

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oh

hazy cypress Jan 15, 2023, 2:52 AM

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Since only one instance of ZHA can be configured

main sierra Jan 15, 2023, 2:53 AM

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even through its going to be thread/matter?

hazy cypress Jan 15, 2023, 2:53 AM

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ZHA won't care/know about that half

main sierra Jan 15, 2023, 2:53 AM

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I thought I could setup using a different protocol

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dang, then its my own fault

hazy cypress Jan 15, 2023, 2:53 AM

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No, the migration should still be working fine

main sierra Jan 15, 2023, 2:53 AM

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it errors

hazy cypress Jan 15, 2023, 2:54 AM

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If you have the Sonoff plugged in, you should be able to click "Migrate", select the migration option (which resets the Sonoff), then it will ask to select the new stick

main sierra Jan 15, 2023, 2:54 AM

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probably need to document all these steps and post on the git

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gets to the ttyUSB1, but the vendor and other info is ""

hazy cypress Jan 15, 2023, 2:55 AM

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That doesn't sound right

main sierra Jan 15, 2023, 2:55 AM

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doesn't seem to fully see the device and fails when I try to switch the radio

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I do appreciate the help, going to have to pause on troubleshooting, need to get the kido to bed, will revisit later / tomorrow, flagged this so I can follow up, really really appreciate the time with this

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its not critical, just something new to play with

hazy cypress Jan 15, 2023, 2:58 AM

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No worries, something definitely weird is going on. For comparison, here's what I'm seeing with my SkyConnect: https://i.imgur.com/Tbd7CMp.png

main sierra Jan 15, 2023, 2:59 AM

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I get the USB1 - s/n: ''

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I'll get that documented on a screen, might post for the home assistant git for issues

hazy cypress Jan 15, 2023, 3:00 AM

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Yet ls -l /dev/serial-by-id/ shows the SkyConnect serial port link when you re-run it? (I'm treating this thread as something asynchronous so feel free to respond whenever you have time)

main sierra Jan 15, 2023, 3:00 AM

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after more troubleshooting, but the baby needs dad to put him down, back in a bit, again, thank you for the help!

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no such file or dir

hazy cypress Jan 15, 2023, 3:01 AM

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Oh, whoops, should be /dev/serial/by-id/

main sierra Jan 15, 2023, 3:03 AM

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it sees it

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https://imgur.com/a/ktrrpzu

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4th image, so strange

#SkyConnect not showing up on x86-64