#Mobile app hangs/will not open

2 messages · Page 1 of 1 (latest)

crude junco
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Hi, I have a Google Pixel 7 running Android 16 and my OSRS mobile app will not open properly - it either hangs on a black screen or on the screen showing the RuneScape logo, but never progresses past that.

I have tried reinstalling, deleting cache and data, restarting my phone, turning battery usage to unrestricted, and tried on various wifi connections and on mobile data. I've been unable to find anyone else with this issue who has had it resolved. Any help or ideas would be greatly appreciated!

rotund iris
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Jagex is aware of the issue loading osrs on pixel devices, no workaround sorry 😐