#Support sucks

3 messages · Page 1 of 1 (latest)

balmy maple
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I had an stolen for almost a year now. I give all the correct info of account creation, credit card payments etc, and they just slap you back in the face with “nothing we can do”. The support time sucks! They can lock the account and see that it was stolen but wont give it back!

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Its a 2244 total level accout. Who wants to start over at that stage. Im older now i dont have thousands of hours to grind again

thin copper
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The answer still hasn't changed, the player support roadmap has Jagex account recovery scheduled for Autumn