support-forums

Been charged two times for recurring membership, even after i tried to cancel. 15 messages

Aug 26, 2025, 8:31 AM Payment Locked/Closed

Ban Appeal Denied. Any Hope of Recovery? 27 messages

Aug 25, 2025, 9:09 PM SV response Account Locked/Closed Resolved

Just made jagex account 2 messages

Aug 25, 2025, 8:35 PM SV response Account

Account help 9 messages

Aug 25, 2025, 7:46 PM Technical SV response Locked/Closed Resolved

Lost my inferno cape after wiping in TOB? 25/08/2025 17:17 UTC (18:17 BST). 10 messages

Aug 25, 2025, 5:49 PM Locked/Closed Account No help needed

Response time? 2 messages

Aug 25, 2025, 11:36 AM SV response Account

Bond issue 3 messages

Aug 25, 2025, 9:40 AM Payment SV response

Connection to server 6 messages

Aug 25, 2025, 8:40 AM Technical SV response Locked/Closed Resolved

Trying to recover OSRS Account and receive message: 13 messages

Aug 24, 2025, 8:47 PM SV response Account

Can't upgrade to a Jagex account 12 messages

Aug 24, 2025, 7:37 PM Technical SV response Locked/Closed Resolved

Lost mini map icons! 8 messages

Aug 24, 2025, 6:19 PM Technical SV response Locked/Closed Resolved

Buying membership issue 9 messages

Aug 24, 2025, 9:50 AM Payment SV response

Character merged with Jagex account without permission 34 messages

Aug 23, 2025, 7:02 PM SV response Account Locked/Closed Resolved

They've changed the email on my account 6 messages

Aug 23, 2025, 4:48 PM SV response Account

Lost Access to Character 11 messages

Aug 23, 2025, 2:49 PM SV response Account Locked/Closed Resolved

Need help securing account 15 messages

Aug 23, 2025, 6:37 AM Technical SV response Locked/Closed Resolved

Membership Transfer 3 messages

Aug 23, 2025, 4:16 AM SV response Account Locked/Closed Resolved

Looking for a username... 6 messages

Aug 23, 2025, 2:59 AM Technical SV response Locked/Closed No help needed

Ghostspeak amulet is missing? 12 messages

Aug 22, 2025, 7:43 PM Technical Wrong Forum Section SV response Resolved

bought bonds on wrong client. waiting 2 weeks for resolution. 4 messages

Aug 22, 2025, 3:18 PM Technical Account

Locked main account 4 messages

Aug 22, 2025, 2:34 PM Technical SV response Account

Younger Than 13 years old issue. 8 messages

Aug 22, 2025, 10:07 AM No Further Action SV response Account

Auto clickers 34 messages

Aug 22, 2025, 7:42 AM Technical SV response Account No help needed

Jagex account help 6 messages

Aug 22, 2025, 6:19 AM Technical SV response Account

Account Hijacked and Support Not Helping 4 messages

Aug 21, 2025, 9:52 PM SV response Account

How come i cant enter account page to remove members from characters i dont use? 2 messages

Aug 21, 2025, 8:30 PM Payment SV response

Account got hacked and jagex knows but wont return the account back to me 2 messages

Aug 21, 2025, 7:55 PM Technical SV response Account

False Ban on new account 14 messages

Aug 21, 2025, 3:55 PM SV response Account Locked/Closed No help needed

Hacked. Twice. This week. 11 messages

Aug 21, 2025, 4:09 AM SV response Account

Import issue. 9 messages

Aug 20, 2025, 7:49 PM SV response Account

Payment taken but no membership 5 messages

Aug 20, 2025, 7:26 PM Payment Technical Account

Do mods not actually read the Tickets? 24 messages

Aug 20, 2025, 3:08 PM SV response Account Locked/Closed

GIM Group Leader not passing 4 messages

Aug 20, 2025, 12:30 AM Technical SV response

Is this a legit email? 3 messages

Aug 19, 2025, 7:57 PM SV response Technical No help needed

Account Recovery 24 messages

Aug 19, 2025, 4:52 PM SV response Account Locked/Closed

Having issues with mobile client 4 messages

Aug 19, 2025, 2:12 PM Technical SV response Locked/Closed Resolved

Paid for membership yesterday and now It's gone? 2 messages

Aug 19, 2025, 12:55 PM SV response Account Resolved

player moderator abusing power and got me permanently muted! 23 messages

Aug 19, 2025, 3:35 AM No Further Action Account Locked/Closed

Hijacked and Banned, Cant appeal it... 2 messages

Aug 19, 2025, 12:19 AM No Further Action SV response Account

Membership Transfer 2 messages

Aug 18, 2025, 11:19 PM Payment Account

Ordered a years membership on wrong character by mistake, contacted support but waiting for reply 18 messages

Aug 18, 2025, 8:12 PM Payment Locked/Closed Resolved

Review denied permanent mute appeal 7 messages

Aug 18, 2025, 6:54 PM No Further Action SV response Account Locked/Closed

Error 2 messages

Aug 18, 2025, 12:27 PM Technical SV response

hacked account and no repley 33 messages

Aug 18, 2025, 12:20 PM SV response Account

Hacked? 21 messages

Aug 18, 2025, 6:21 AM Payment SV response Account Resolved

Can't Login to Jagex Launcher 5 messages

Aug 18, 2025, 3:16 AM Technical SV response Account Resolved

Can't lose HCGIM Status, but Group is non-HC 20 messages

Aug 18, 2025, 2:26 AM No Further Action Technical SV response Account

Account hijacked, recovery successful and account recovered and transferred but banned permanently 2 messages

Aug 17, 2025, 9:29 PM No Further Action SV response Account

Steam OSRS not accessible? 11 messages

Aug 17, 2025, 4:02 PM Technical SV response Account

Account stolen linked to a jagex account 22 messages

Aug 17, 2025, 3:37 PM Technical SV response Account