support-forums

Account Recovery, emails not received 6 messages

Sep 12, 2025, 6:08 PM SV response Account

#5892922 44 messages

Sep 12, 2025, 5:12 PM Payment SV response

MACRO BAN 22 messages

Sep 12, 2025, 3:21 PM No Further Action SV response Account

MACRO BAN 4 messages

Sep 12, 2025, 1:25 PM No Further Action SV response Account

Samsung S23 Ultra, crash 2 messages

Sep 12, 2025, 7:38 AM Technical Locked/Closed Resolved

Fish Barrel Lost 3 messages

Sep 12, 2025, 12:59 AM Technical SV response

Pretty sure someone gained access to my Account 3 messages

Sep 11, 2025, 5:43 PM SV response Account

flase bans 34 messages

Sep 11, 2025, 6:09 AM No Further Action SV response Account

Account Recovery 10 messages

Sep 10, 2025, 11:53 PM SV response Account

account keeps crashing the app when i press the red button to play 4 messages

Sep 10, 2025, 4:03 PM Technical SV response Resolved

Account locked 7 messages

Sep 10, 2025, 1:57 PM Technical SV response Account

Please help with a ban. 5 messages

Sep 10, 2025, 1:01 PM No Further Action SV response Account

Friends list isn't loading? 3 messages

Sep 10, 2025, 10:45 AM SV response Account Resolved

I cant change my name 4 messages

Sep 10, 2025, 4:49 AM SV response Account No help needed

Account Made Ineligible, Can't Link it to a Jagex account because of this to find out how to fix it. 12 messages

Sep 10, 2025, 4:19 AM SV response Account Resolved

Recovery email 34 messages

Sep 10, 2025, 12:15 AM SV response Account Resolved

Auto Run-enable doesn't work? 8 messages

Sep 9, 2025, 11:48 PM Technical SV response Resolved

Can i link 2 jagex accounts to one? 5 messages

Sep 9, 2025, 7:29 PM SV response Account Locked/Closed Resolved

purchased 20 bonds last friday 8 messages

Sep 9, 2025, 1:08 PM Payment

Macro detection (mobile) and appeal system unfit for purpose 24 messages

Sep 9, 2025, 9:25 AM No Further Action SV response Account

Hacked 8 messages

Sep 9, 2025, 6:28 AM SV response Account

Account hijacked 14 messages

Sep 9, 2025, 1:19 AM No Further Action SV response Account Locked/Closed

jagex launcher white screen 15 messages

Sep 9, 2025, 12:00 AM Technical SV response Resolved

Jagex launcher failing to start 15 messages

Sep 8, 2025, 3:37 PM Technical SV response Locked/Closed Resolved

Got a false ban on my 1800 total ironman, need to talk to a jmod please. RSN: IMSlyCooper 6 messages

Sep 8, 2025, 2:58 AM No Further Action SV response Account

Dragon Felling Axe Special Attack 2 messages

Sep 8, 2025, 2:06 AM Technical SV response Locked/Closed

Unmute? 5 messages

Sep 7, 2025, 10:32 PM No Further Action SV response Account Locked/Closed

Recovering a very old account 17 messages

Sep 7, 2025, 6:17 PM SV response Account

Security code issue 10 messages

Sep 7, 2025, 10:06 AM SV response Account

Hijacked account 2 messages

Sep 7, 2025, 8:17 AM SV response Account

Cancelled subscription but was charged anyway and I want a refund 4 messages

Sep 7, 2025, 7:34 AM Payment SV response

Help me i cant login on pc 5 messages

Sep 7, 2025, 4:57 AM Technical SV response

Mod confirmation for my onyx from gem bag 9 messages

Sep 7, 2025, 2:10 AM SV response Account

Need to get back into my account 3 messages

Sep 6, 2025, 5:27 PM SV response Account

How do I enable the iconic RunesScape theme on the login screen? 2 messages

Sep 6, 2025, 3:57 PM SV response No help needed

I forgot which email address I changed my Jagex account to. (#2) 36 messages

Sep 5, 2025, 11:23 PM SV response Account

account hijacked :c 5 messages

Sep 5, 2025, 11:17 PM SV response Account Resolved

Can't access account after email change 10 messages

Sep 5, 2025, 9:43 PM SV response Account Resolved

Sorryy, your account has been disabled 13 messages

Sep 5, 2025, 9:41 PM SV response Account

Can't log into account, college email got deleted 4 messages

Sep 5, 2025, 9:14 PM SV response Account

Chain Banned - 100% Incorrect 10 messages

Sep 5, 2025, 3:08 PM No Further Action SV response Account Locked/Closed

Mobile Login 13 messages

Sep 5, 2025, 5:13 AM SV response Account Resolved

Account Frozen 4 messages

Sep 4, 2025, 8:49 PM Payment SV response Account

Inbox warning WRT 3 messages

Sep 4, 2025, 5:09 PM SV response Account

Got hackad account back now help! 20 messages

Sep 4, 2025, 4:17 PM SV response Account Resolved

Account review 7 messages

Sep 4, 2025, 2:38 PM No Further Action SV response Account

Legacy account hijacked and rare name stolen! 8 messages

Sep 4, 2025, 1:25 PM SV response Account

Main character hijacked and banned. Confirmed third-party by Jmod. 5 messages

Sep 4, 2025, 12:12 PM No Further Action SV response Account Locked/Closed

Stolen phone / lost account 13 messages

Sep 4, 2025, 10:14 AM No Further Action SV response Account Locked/Closed

account matter 57 messages

Sep 4, 2025, 8:28 AM Technical SV response Account