You need to ask SA for a recovery code
#Account Recovery
grizzled bear
weak mantle
I know I been trying but no one has gotten in contact on the gmail
warm aurora
Nothing can be done here. Just email them and wait and they'll get to your ticket eventually. They're a little backed up last we heard, so waiting a week or so won't be unheard of right now.
autumn anchor
If he truly has to wait “a week or so” for an account recovery, that would be quite disappointing to hear. I would expect something like that to be a fundamental customer service and get priority attention. Best wishes @weak mantle.