#Low resolution models in barracks / menus and in game

1 messages · Page 1 of 1 (latest)

rocky spade
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Player character models and the environment appear grainy and low resolution in both the menus and actual game.

Smolensk also seems to run at a very low FPS.

spice wyvern
pure merlin
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@trim fractal ^ really poor performance across the board.

  • Switching weapons horrible
  • Grainy picture
  • effects every map
  • stutter between weapons

For a game with usual crisp graphics it’s woeful

gilded trellis
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Xbox seems ok tbf

minor wave
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Feels like they just create a map and don’t even dare to test the Frames on console

trim fractal
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If we can get any HD images and videos of what is happening

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YouTube may be the best way to do this

minor wave
trim fractal
trim fractal
velvet ibex
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Every single player is getting this. Its not about the ping.

pure merlin
teal nexus
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Xbox players reporting clear and crisp experience.

Appears to be exclusive PlayStation issue (tested on PS5 gen1)

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It seems like some sort of upscaler

chrome drift
glad garnet
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Carentan, SMDM, Smolensk and Omaha….

teal nexus
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Just a heads up peepz, Ben is here to help. Try to answer the questions as is, and we can get a hotfix in the works asap

chrome drift
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I've tried recording some clips, but on those doesn't seem as bad as for a naked eye when you played yesterday and opened the game after the update

glad garnet
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@trim fractal I have sent you some pictures on private DM as unable too here and both can show clearly the quality issues. Hope it helps

tranquil stag
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These graphics are mental 😂

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How can you even miss this when testing it

chrome drift
uncut spear
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According to Ben, they have tested it on console and the issue wasn't present then – which is why they're now investigating the issue to make a hotfix ASAP.

chrome drift
tawny nest
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It’s 1 of 3 things

  1. AA method - perhaps it was changed from clarity AA to community AA or another form of TAA and the community think it’s blurrier than usual
  2. The dynamic resolutions bounds have changed
  3. The LOD distances have changed
trim fractal
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Can i please get a summary of what the issues exactly are that you're having as a lot of people have said a lot of different things.

From my understanding, there is

  • Resolution issues for the maps for things further away
  • Blurrinesss - is this related to resolution or something different?
  • Frame drops - is this all the the time or just sometimes?
  • Gun shakes - is this happening in a live enviroment or just in explore? also is it constant?
chrome drift
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It's like all the assets on the map become low-res

split slate
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  • Resolution issues for the maps for things further awayBlurrinesss- YES but close too
  • is this related to resolution or something different? Frame drops - NO its always no frame drops
  • is this all the the time or just sometimes? Gun shakes -always
  • is this happening in a live enviroment or just in explore? also is it constant? live and explore
tawny nest
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I just checked myself and it appears to be an LOD issue, they fade into the lower quality asset after 20-30 metres.

rocky spade
split slate
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The new icons are sharply defined, but everything around them is pixelated.

true mica
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is there any QA for console or we just go live each time and pray?

tawny nest
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Yeah it’s just broken LODs. Console players have less experience with PC settings so it’s being described as a ‘resolution issue’. Its LODs

rocky spade
glad garnet
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Not as bad on night but still blurry compared to usual

split slate
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Infront of the update

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After the update

tranquil stag
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I think these photos and clips don’t do really shows how bad the graphics really are.
Because for some reason if I take a picture the graphics look normal but if go back to the game it is so blurry
@trim fractal

urban maple
teal nexus
#

Is it possible to put together a team of 10-20 veteran console players to assist with future reports/feedback/testing?

This will assist in keeping things clear and concise as possible

velvet ibex
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Before update (screenshot off a video so might be even lower res)

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After update same spot. Can clearly see from the tree branches that they’re lower LOD.

spark cloak
# rocky spade

It's like 20m render range for the quality graphics and not 200m

velvet ibex
# surreal imp ?

Another nice feature since update 18. Not as bad as this resolution LOD stuff so lets ignore it.

rocky spade
spark cloak
# surreal imp ?

thats the "grenade under turret collision issues" that they patched 😂

urban maple
tawny nest
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It’s an LOD issue

That much is obvious.

LOD refers to the level of detail distance before a lower quality asset is loaded in

It is possible that the dynamic resolution thresholds and AA method have also changed. Only the developers can confirm that, but it may explain why the image is also softer.

true mica
teal nexus
#

Maybe the res of this cat is closer to the current setup

trim fractal
# true mica

Oh no, cats are going to become the new horse....

true mica
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you all laugh but this is new commander ability catiusha

soft epoch
long sorrel
torpid agate
long sorrel
#

Hell let loose roblox edition

chrome drift
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Yeah, compare the crisp UI elements with the character model rendering

tawny nest
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The whole issue reeks of a performance update gone too far, too much culling of LODs and resolution

remote mica
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It’s like 360p in 2025

chrome drift
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Like here, look at the “Enemy territory” UI and then at everything else

chrome drift
soft iris
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Have they downgraded the graphics?

chrome drift
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Modern UI. Retro gaming vibe.
I'll be honest it has a certain appeal to it

outer temple
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🤦‍♂️

shrewd garden
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medal of honour: frontline

true mica
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looks fine to me

shrewd garden
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oh medal of honour frontline looks better!

#

2002... damn im old

crimson mango
marsh wyvern
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T17 strikes again, what a way to lose a player base

fallen marsh
brittle zinc
glacial linden
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@trim fractal is it possible to revert to U18 until the hot fix is in? Game is currently unplayable on ps5.

chrome drift
fallen marsh
grim junco
smoky current
fallen marsh
azure nymph
brittle zinc
smoky current
brittle zinc
fallen marsh
smoky current
fallen marsh
true mica
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Elise are the chats a matter of UE4???

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because 3 out of 5 updates we have issue with coms too..

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there is either bad testing or bad development cycle there

smoky current
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Also servers must be at ue4

fallen marsh
smoky current
true mica
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i don't know how tough is to do PTR's in console but PTR helps a lot with such issues.

fallen marsh
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It kind of hints that the issues is simply not there for them

smoky current
fallen marsh
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Of course I can, but I will put up respective arguments if I think my opponent's opinion is wrong or based on nothing. And the claim "T17 doesn't test at all" is based on nothing

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It's called having a discussion

true mica
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i work as a software tester , i know bugs will go through in production pretty much always. the thing is here that you have an almost unplayable game after every update. that's why you either have PTR or you announce that you will always have issues if it's an unreal engine issue.

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another problem here is (and i don't blame aa specific employee) that you have half of the console community having easy to spot visual bugs. Anyone on a ps5 pretty much can spt them. Why requesting for bug report and specifics , testing this in production just requires 1 ps5 with the game installed and 5 minutes to see what's going on.

fallen marsh
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But is it really unplayable on console, tho? Like, what is actually game-breaking aside from the poor graphics and LOD issues?

true mica
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it's a game that is based on spotting enemies in distance ofc it's unplayable if graphics are poor for half of the people

fallen marsh
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Ah, right. Fair, didn't consider that. Makes sense. So technically still playable in the way that it runs, but not enjoyable because you can't see enemies anymore.

smoky current
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So t17 hires trolls to these feedback channels. Nice job t17

fallen marsh
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Also, it would be great if I got paid for this. Unfortunately, I don't.

tranquil stag
fallen marsh
obtuse reef
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👀

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not today, AI bot

fallen marsh
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tailwagthedog retyping the declaration of independence as we sit here lol

chrome drift
# fallen marsh Ah, right. Fair, didn't consider that. Makes sense. So technically still playabl...

I see you are not on console, right?

The complain here is not about enjoyment. Smolensk literally gives you a headache after like 30 mins.

Imagine trying to, idk, read in dim lighting through the glasses that you don’t need to wear.

Does the game load? Yes.
It does not make it playable though.

If the basic game mechanic of shooting enemies in a game about shooting enemies is affected by a recent update

Why are you so surprised people take it out on devs?

And the thing about testing on consoles comes up, because it’s hard to believe that breaking of something foundational in game for the whole ps5 player base can be missed on testing.

What you are saying might be right. But again, since it’s not communicated, you get what you get 🤷‍♂️

chrome drift
fallen marsh
true mica
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that's what my boss would say to me if we had such a huge bug going into production. that i didn't test. so don't get mad on people saying t17's does not test.

fallen marsh
true mica
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testing is not a random procedure with only trial and error. it involves tools , regressions tests , smoke tests and a whole work automated and not before going to production. things not working on first sight is what you try to catch not weird bugs like flying tanks.

chrome drift
# fallen marsh Yup, I get that complaint now, don't get me wrong. Prior, I hadn't considered th...

I know nothing about qa to claim that they are not testing.

And this update seems much less crazy than u18 apart from this

But again, it’s hard to believe that something of this scale can go unnoticed. It’s not about, you know, floating barrels.

It’s the whole freaking game graphics on one platform going sideways. From the main menu to the actual maps.

You spot the difference immediately. And I don’t know how this scale of a bug could sneak in between going through testing and getting live, but again I don’t know about development processes

torpid agate
# true mica

But the important thing we’re missing here.

Is this true?

#

Can anyone confirm?

chrome drift
fallen marsh
chrome drift
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Maybe, but I totally understand the frustration

U18 was already too much to handle. Since that I have to rejoin every other game a couple of times due to disconnects.

Our comp games had 3-12 players dcing after map flip, tanks flying and all the stuff

So people myself included were already bit on edge. And it settled down a bit after the hotfixes.

Then we open the game today and it looks, you know, bit hard to play after the update again.

So you know. It’s just not the best timing

fallen marsh
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Yep, I get that 😄

rocky spade
# fallen marsh No, I simply know how random as fu ck UE4 can be. I'm not making this up. I'm no...

I’m not doubting you - but today for instance they are asking PS5 players to document and prove the issues… like surely they could just switch on their own PS5 running the live game and see what the issue is.

Is it normal for studios to ship an update and then NOT run the live game on all platforms to see if it’s performing well?

Why have we got to be the ones to bring an issue as obvious as this back to the studio?

ember zealot
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Head of Console QA right now

modern hazel
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@trim fractal this is a clip to show the frame drop/stickiness this happens on pretty much all of the new maps that come out on console, it gets worse the more players are in an area I noticed.

Example middle cap battles can be unplayable if majority of the lobby all make it there. It becomes hard to shoot and aim at people.

onyx loom
silver raptor
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they are amateurish and lazy

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If this game had been bought by whoever owns Squad44... it would have been a huge success and the game would have probably lasted for several more years. Alas... T17 is killing it.

fallen marsh
onyx loom
fallen marsh
clever thistle
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@trim fractal ❤️

onyx loom
fallen marsh
onyx loom
fallen marsh
onyx loom
fallen marsh
polar tiger
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Icons, hud, and map are generally clear but gameplay and lobby are not. This enemy must’ve had the same problem cause I killed him first after a few back and forth lmao

runic sleet
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I play competitively on ps5. I log dozens of hours a week.

This update has made it unplayable. If this is not fixed I am going to move on from this game, and it’s my favorite I’ve ever played.

Please fix this, it’s embarrassing.

rocky spade
shrewd garden
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the guy looking at PS5 forgot his glasses?

sage cosmos
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My guess is that when they say they have tested it on console, it means not PS. one dude in the corner with his xbox 😄

fallen marsh
vestal steeple
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Has this been hotfixed yet?

split slate
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Nop, hope they do it infront of the weekend 🙃

sage cosmos
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or atleast before Christmas. vital for the holidays 😄

vestal steeple
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That sucks - hoping it happens very soon. It’s unplayable at the moment. Dying to be get back on the battlefield.

rocky spade
# fallen marsh It is hard to believe, but from all that I know (from UE4-based games) is that i...

I don’t doubt it - but this is why I’m confused: we all access the game via the same downloaded files. I don’t suspect there’s a difference in configuration between PlayStations in the same gen (excluding pro for simplicity sake).

So how does one PlayStation produce a difference effect on the product from another if they are running the same game update? I can completely understand it operating differently between consoles, and I’ve seen reports on Reddit that some PlayStation players are fine… I just don’t understand how

split slate
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I think a big group of players gaming on home tv or bad monitors. I think they just dont see the difference. 👍

fallen marsh
fallen trout
fallen trout
# fallen marsh They did.

And yet with every update there's more new bugs and 'features' that players find in less than a couple of hours.
I just don't understand how some stuff gets missed. 🤦

fallen marsh
onyx loom
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Because they said so

simple schooner
# chrome drift Maybe, but I totally understand the frustration U18 was already too much to ha...

I think this is the point, after U18 caused so many issues at a time people where leaving the game anyway for BF and Arc Raiders. It really hit the comp scene hard and arguably (IMO) the comp scene is keeping HLL alive at this point.
If there was any doubt that U19 would cause issues (if you look back at the history on updates in this game surely there was doubt),U19 should have been delayed, it feels like we where just starting to get some stability again and now this.

brittle zinc
#

@oak gulch

snow mural
ruby geode
#

Has the problem been resolved?

tranquil stag
#

no comms atm

earnest phoenix
# trim fractal If we can get any HD images and videos of what is happening

Do you not play the game on console before releasing updates? How are you so unaware of this problem, that so many of us are having, that you’re requesting us.. the players, to send you proof / example of the issue. T17 consistently taking 2 steps forward, 3 steps back.. and relying on the player base to help fix the problems or find workarounds.

fallen marsh
ember zealot
coarse parcel
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On PS and having the same issues no matter which map. Mainly ran recon tonight and even scoped it is near impossible to see guys 250M+. No ping issues

worthy kindle
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It’s weird. When i steady aim it goes away

worthy kindle
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@trim fractal has there been any updates with this issue?

flat dawn
#

I really don't know what the developers were thinking with the German skins. Especially the one with the vest. To me, that's a winter uniform, not a summer one. The other uniforms really do look good, especially the Soviet ones with the leaf camouflage. The swamp camouflage for the artillery looks good, but I would prefer to see this camouflage for the infantry.But yes, the performance is truly pathetic, unfortunately.Furthermore, I don't understand why the new SPAs were introduced, because they don't break the arty recon loop, but rather reinforce it.

inner arrow
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Adding a plus 1 to the OP. It’s unbearable on PlayStation. Like someone’s rubbed Vaseline in my eyes. Every time I try to record it the recording comes out pretty normal 🤔

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Had to try and take it with my phone but my phone auto adjusted it 😭

ember zealot
#

Should we take bets on the patch to fix this? My guess is 2 weeks. If it goes further than that it'll be 2nd week of January 2026 after Christmas holidays.

gusty violet
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The loading screen is the worst Holy hell

vestal steeple
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I want to play this game so bad 🙁 Please fix this

teal nexus
#

PS5 players, just play ARC until HLLV comes out

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At least give the console community some free DLC for the hassle

gusty violet
ruby geode
gusty violet
ruby geode
#

Not always

inner arrow
# gusty violet Its hll, the graphics are always bad

My graphics have been 100 times better than that. My phone auto adjusted the sharpness. The tank is like a blur blob. Going back to the point of others here it’s hard to prove to T17 because it doesn’t show up. They need to test it themselves on console

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I am glad that there seems to be a fix in the pipeline though

gusty violet
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So I can see what you mean

teal nexus
spark cloak
fallen trout
fallen marsh
teal nexus
# fallen marsh ?

It's just a deflection. It's obvious Team17 use the playerbase as their QA

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If they are running PS5 development machines, maybe the outcome can be totally different from the real world

fallen marsh
teal nexus
fallen marsh
onyx loom
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I am literally on a plane right now testing hell let loose.

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Its easy to just say things isn’t it.

teal nexus
#

There's videos around if you want to check

onyx loom
onyx loom
# teal nexus Got you

On a personal note its great being able to stand in the open and headshot guys that cant see you 150 meters away.

teal nexus
#

Does anyone happen to have an improvement for PS5 Hell Let Loose atm? Which eye prescription do I need to get?? lol

teal nexus
brittle zinc
teal nexus
teal nexus
brittle zinc
#

Eh not my best

teal nexus
#

Well, I don't get many kills as commander - so anything above 20 is solid

vestal steeple
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Have T17 commented on when a fix is expected for the unspeakable state the game is in for PS5 players?

teal nexus
earnest phoenix
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I’m convinced they knew about this issue, but released it anyway. There’s no way that such a massive and global problem like this was overlooked.

frank pendant
#

Standard T17 PS5 dev kit

long sorrel
#

@brittle zinc how's deathface

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Played with that legend badass TC

brittle zinc
teal nexus
teal nexus
spice wyvern
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Xbox rendering at 130 meters now 😅🤦‍♂️

fallen marsh
rocky spade
#

Looks like they might have been unlucky again…

onyx loom
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Like i was saying, if they couldn’t actually see the issue in the first place until it went live, then when they fix it they likely won’t be able to see if they actually fixed it until after it went live… logic was proven 100 percent correct…

fallen marsh
tranquil stag
fallen trout
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It still looks like 480p to me. Even the character select screen is so soft now. Wtf is wrong with the game?

remote mica
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WTF is the hoxfix

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Nothing fixed

orchid root
# spice wyvern

Noooo don’t tell me they ruined the Xbox version, we were fine 😫

fallen marsh
# tranquil stag just now?

Before it also was embarassing, but could be somewhat excused. If the hotfix would've fixed the criticised issue but introduced new issues, that also would've been excusable given how random UE4 can be. But releasing a hotfix that fails at literally its only purpose is actually embarassing, yes.

fallen marsh
orchid root
unkempt sail
#

I have zero clue how they managed to completely botch visual quality of the game in the first place. How does that happen? And now they have zero clue what caused it?

unkempt sail
fallen marsh
tranquil stag
#

@spice wyvern Elise really wants to know if it got worse for xbox. She might be buying the game if it is fine

fallen marsh
spice wyvern
fallen marsh
tranquil stag
#

what is the course of action now?

fallen marsh
tranquil stag
fallen marsh
spice wyvern
#

Just own both like me so when they mess up one you can still play on the other 😂😂

green sleet
pure merlin
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@trim fractal ^

grim junco
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Disappointment after disappointment. Was really looking forward to playing a good functioning game again after the hotfix

marsh wyvern
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😂😂😂😂 Temu company

fallen trout
#

I honestly don't know what they think they've fixed 😂

brittle zinc
teal nexus
#

Merry Xmas - Team17 forcing us to spend quality time with family instead of gaming

teal nexus
#

Ehh, I knew this was going to happen.

Try to keep your comp stuff going and encourage new players to hang around.

My proposal - revert HLL back to either Update 12 or 14 for some solid fun!

brittle zinc
ruby geode
#

So... The patch didn't work for ps5?

azure nymph
pure merlin
#

It’s becoming a real concern that console issues continue to go unanswered or overlooked. A huge part of the player base—especially those who play competitively—has been left dealing with four consecutive updates that simply haven’t hit the mark.

Here are the major issues we’re facing:
1. Severe rendering problems, with objects failing to load properly anywhere from 30 to 200 meters (videos attached).
2. Camera/hand shake that makes aiming and gameplay uncomfortable.
3. Grainy textures and downgraded visuals on every map, which is unacceptable for a game that previously looked far better.
4. Lag and stuttering, especially on the new map that was heavily promoted, making it nearly unplayable in competitive environments.

Not everyone can go out and buy a $4000 PC just to play Hell Let Loose. Console players deserve stability and performance, not constant setbacks from updates that break what was already working.

Please revert whatever was changed during the artillery update and bring console performance back to the standard it had before. The current state simply isn’t good enough.

crisp pine
#

I'm glad they finally leveled the playing field for us senior citizens

onyx loom
pure merlin
#

@trim fractal ^

rough wren
#

T17 - just buy one ps5, and try to play right now.

You donT need a community to see the issue. Trust me

crisp pine
onyx loom
rough wren
# crisp pine Its fine if you dont move and just zoom onto one pixel. Thats the weird part tho...

It looks the same — the same awful quality. There’s definitely something wrong with the rendering, LOD, or other technical aspects. I’m just a player who paid for this game, two servers, and other things so I could play it competitively. Usually, updates bring good changes, fixes, improvements. But as most of us know, when it comes to T17, every update comes with problems — whether it’s the game itself, the servers, or the RCON. They can’t release a single update that’s fully prepared and trouble-free from start to finish.

How can you release a hotfix that fixes nothing, despite all the feedback from the community? So many reports, explanations of what’s happening — and all of it for nothing. It’s terrifying how they can neglect their own project, their consumers, and everyone around it. I can’t believe that T17 devs can’t afford to test the game on PC, Xbox, PS5 — yet it looks like nothing they release is tested. Unfortunately.

The entire HLL community was waiting for this hotfix, for clan matches, leagues, etc. Right now we have a game from the PS1 era in the year 2025. This isn’t funny anymore — it’s just sad. People spend money on the game, servers, and their own time organizing events, leagues, international matches. And what do we get in return? You can answer that yourselves.

#

Maybe T17 should ask Battlefield how they do it?
No words..

teal nexus
#

Has there been any announcement (or mention) on what the issue is or might be for PS5?

teal nexus
#

Troubleshooting steps that may address PS graphical issues

Restart the console: A full power cycle can clear temporary data (RAM) and resolve many glitches.

  • Turn off your PlayStation console completely
  • Disconnect the power cable for at least 20 minutes
  • Reconnect the power cable and turn the console back on

Adjust in-game or system video settings: Issues like washed-out colors or brightness problems might be related to HDR or VRR settings

  • Go to Settings > Screen and Video > Video Output on your PS5 and try adjusting resolution or turning off/on HDR and VRR to see if the issue improves

Reinstall the game: Corrupted game data or save files can cause graphical instability

  • Reinstalling the game can ensure all files are installed correctly, though this is a last resort due to download times
fallen trout
#

It looks like they dropped the resolution and used some awful switch style fsr upscaling to me. We've got jaggies and shimmering everywhere. And now the barracks/classes character screen looks like a 720p render.
It looks awful.

junior lance
#

Does the game even work on Xbox series S right now?

royal drift
snow hawk
teal nexus
teal nexus
onyx loom
junior lance
#

As much as it warms my soul the fact that PS5 players now suffer like I suffered on series S, fix your damn game

soft iris
#

If they don't bother to fix this then there's no way ill be buying Vietnam

short bobcat
half wadi
#

Perfect ! Hotfix didn’t fix anything on PS5. They broke my favorite game on PC and PS5 ! I will must go back on PC

teal nexus
#

Temporary PS5 Graphical Blur Fix

This fix may help our competitive players get through their matches until the game is actually fixed

  • If you strafe and run at the same time so you're running at an angle, it actually is reasonably clear temporarily
    -# Post by a member in the Official HLL Discord
pure merlin
rocky spade
#

Would be interested to know if any correlation between types of PS5 and the issue.

I’m having the problem on first gen fat PS5, but I’ve had someone on a newer PS5 slim say they aren’t aware of issue.

spice wyvern
teal nexus
#

There has been a report that the PS5 Slim console isn't affected (or has a significantly reduction of blurred graphics). Can we get some video footage from this console please?

frank pendant
onyx loom
#

Ive recently lost 5kg but im still not slim enough, still blurry

#

So now they are saying they have identified the issue and will have a fix asap. 😂

ember zealot
#

Any update on this an a potential fix timeline?

short bobcat
grim junco
#

How is the hotfix?

hot cliff
#

Looking better so far

unkempt sail
brittle zinc
inner arrow
#

I want to say thank you for finally fixing this. I know there’s been a lot of complaint to a specific mod but rightly so half the console community have been disadvantaged and emotionally disconnected from the game.

I played a game today- a small bit laggy and my brightness levels reset (now I have to have them lower than I did before) but can say that the fix for me on the PS5 works pretty perfect and the game doesn’t give me a headache!