PLAYER SUPPORT
If you need assistance, please start by visiting our Help Centre, where you’ll find solutions to many common issues. You can also find troubleshooting for a range of issues in the #1270189497719586908 channel.
If you’re unable to resolve your issue through the Help Centre, you can contact us by clicking the button in the bottom-right corner of the Help Centre, by sending a DM to the HLL Support bot here: @warm canopy or react to this post to open a ticket!
You can use this to report issues such as:
💥 Crashes
🐛 Bugs
🔧 Technical issues
And more!
If you have any issues related to the Discord server itself, please contact a Moderator.
Please note that we do not take feedback or suggestions through the above channels, however, please feel free to use the #1098158460463480842 channel to share ideas for:
• Cosmetics
• Weapons
• Factions
• Maps
Please note that there is no guarantee suggestions will make it to development.
Player Reports
For information on how to report a player in Hell Let Loose, please see our website here.
Game Ban Appeals
Should you wish to appeal any game bans, please see our website here for more information on how to do this.
STEAM MAINTENANCE, TUESDAYS 6-9pm EST
Please note that some players may experience issues in Hell Let Loose during this time and they will often resolve themselves.
Discord Ban Appeals
Should you need to appeal a Discord ban, please either contact a Discord moderator or use the ban appeal Discord here: https://discord.gg/nyEDQs2hXx
Please be aware that Player Support is unable to help with any Discord bans.