When to open a ticket via TOC:
-# • Rule violations - If someone is breaking server rules (harassment, trolling, slurs, spamming, political/religious debates, etc.).
-# • Voice channel issues - Problems in a VC such as harassment, trolling, or disruptive behavior (with recorded evidence).
-# • Content violations - Posting NSFW/NSFL content, NDA-protected material, leaks, or piracy-related discussions.
-# • User reports - Concerns about impersonation, inappropriate nicknames, advertising, or repeated spamming.
-# • Appeals or questions - If you want to appeal a moderation action (mute, kick, ban) or ask about moderation decisions.
-# • Urgent moderation needs - Ongoing disruptive situations that need immediate staff attention.
-# • General moderation concerns - Anything related to server safety, link safety, mod respect, or suspected malicious activity.
