Can't claim Hyper Burning MAX rewards | MapleStory | Page 1

little sandal Nov 29, 2025, 2:57 AM

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I have reached level 260 but when I tried to claim the reward for level 260. I got a notification "Failed due to unknown reason". Can Anyone help? Thank you in advance.

strong pulsar Nov 29, 2025, 3:29 AM

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This happens when you try to claim the rewards before completing the cernium quest line. Nexon should've been more clear about that. This is happening to a lot of people.

little sandal Nov 29, 2025, 11:04 AM

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Thank you

little sandal Nov 29, 2025, 10:36 PM

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I have finished the cernium quest line and the 6th job but I still got the "Failed due to unknown reason" notification

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strong pulsar Nov 30, 2025, 3:36 AM

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little sandal I have finished the cernium quest line and the 6th job but I still got the "Fai...

Yes, it stays bugged. Nexon has to fix it. Its stupid. They should've thoroughly explained it before putting a cernium sacred pass in a reward.

little sandal Nov 30, 2025, 11:29 AM

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F4Slime

strong pulsar Nov 30, 2025, 1:52 PM

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The same probably holds true for beyond burning. Once you get to 270, do not claim the odium symbol reward until doing the odium quests

#Can't claim Hyper Burning MAX rewards