#Can't claim Hyper Burning MAX rewards
1 messages · Page 1 of 1 (latest)
This happens when you try to claim the rewards before completing the cernium quest line. Nexon should've been more clear about that. This is happening to a lot of people.
Thank you
I have finished the cernium quest line and the 6th job but I still got the "Failed due to unknown reason" notification
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Yes, it stays bugged. Nexon has to fix it. Its stupid. They should've thoroughly explained it before putting a cernium sacred pass in a reward.

The same probably holds true for beyond burning. Once you get to 270, do not claim the odium symbol reward until doing the odium quests