Help me i dont know about it. :'(

[scarlet jasper]

sorry im new player.
help. im forget to save this skin damage and i dont know if skin should save, can i get support to get it back? please 😢 or maybe someone know how to report this one?

[frozen night]

you could try contacting support on the website
support doesn't look here

https://support-maplestory.nexon.com/hc/en-us

if you mean you didn't save the basic damage skin before using that skin, you could just use a damage skin extractor and get the basic one back, save it, then use the extracted skin to get that back too, and save that one

saving damage skins should be equipment window -> decorations -> damage skin tab i think

[scarlet jasper]

thanks sir, btw im forget save that skin dmg T^T and i dont know i must save skin before using another skin 😢

it will Reply in email or website?

[frozen night]

website but tbh im not sure if they'll give it back to you
again, if it's the basic damage skin you can get it back by extracting your current one with a damage skin extractor

[scarlet jasper]

😢 we can get only once per account right? i know its my bad, but i dont know if it should save 😢

[frozen night]

basic damage skin you can get back
ink and blossom idk, sometimes they give out old damage skins again during events