#[FIXED] This product cannot be installed (Code: 20410)

23 messages · Page 1 of 1 (latest)

vague slate
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Ive been playing yesterday after the maintenance completed with no issues, woke up today and suddenly got this error even tho the game is already installed and updated (the play button turned into "update").

Ive tried:
Reinstalling Maplestory
Reinstalling Nexon Launcher
Repairing Installation

and everything has led back to this error when i tried installing/repairing the game

please help

coarse stone
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Try restarting your computer, making sure you run Nexon Launcher as admin, and repairing again.

vague slate
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nope, no luck

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restarted pc, launched as admin, still same error

coarse stone
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No disk space issues, right?

vague slate
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nope

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installing on D

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i completely deleted all of the old files so could it be that the registry entries have been corrupted or something?

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had a bad shutdown yesterday

coarse stone
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Try doing uninstall from the launcher, to clean any such remaining entries?

vague slate
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ive been trying to do that

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but it keeps throwing the error

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i doubt it actually deletes registry entries tho

coarse stone
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A tidy uninstall should. idk what Nexon code does.

vague slate
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oh christ please no

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omg i fixed it

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remembered seeing an uninstall file in the folder for the nexon launcher
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so i tried it instead of just deleting the launcher folder

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and it worked

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FINALLY

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thx for the help @coarse stone <3

coarse stone
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You're welcome and happy Mapling