"Pinging Servers" message -- loading forever

[balmy talon]

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[carmine osprey]

I am the servers aren't showing up

[eager nimbus]

!playerlog

[kind lance]

I have a technical issue, how can I get help?

Please, provide your Player.log & Player-prev.log files:

• press - Windows key + R
• Paste - C:\Users\%username%\AppData\LocalLow\BattleBitDevTeam\BattleBit\

• Notice, that if your file extensions disabled, those files would be named just Player and Player-prev.⠀

[eager nimbus]

first

[carmine osprey]

hmm... it randomly loaded me in a game

[eager nimbus]

second - remove filters (scroll left menu to uncheck boxes)

[carmine osprey]

after sitting on that screen for so long

no one is in the game though

[eager nimbus]

leave the server, go in server browser, unselect filters that you selected before (that resulted in servers not showing to you) and then select a server to join

those are filters, scroll them

[carmine osprey]

for some reason it started working again. thank you!

[eager nimbus]

np, enjoy the game

[cursive kite]

I'm also having this issue :/

[eager nimbus]

did you try to restart the game and explicitly use server browser instead of quick match?

[cursive kite]

Yes did that, unfortunately that doesn't work. When I try to join a game via the server browser I get a loading screen but it boots me back to the home screen of the game

[kind lance]

I have a technical issue, how can I get help?

Please, provide your Player.log & Player-prev.log files:

• press - Windows key + R
• Paste - C:\Users\%username%\AppData\LocalLow\BattleBitDevTeam\BattleBit\

• Notice, that if your file extensions disabled, those files would be named just Player and Player-prev.⠀

[pearl elbow]

Same here, I've attempted going into server browser, unselecting and joining a server. I can join servers via server browser, but the quick match feature just posts 'pinging server', attempted bbr and PC restart, nojoy

[eager nimbus]

plz provide logs

(read message above on how to do it)

[pearl elbow]

sure one sec

Post em here?

Asking as I have no clue what type of data is in them

All you can get on me here is that I have a criminally old GPU lol

[eager nimbus]

nothing sensitive

[eager nimbus]

i mean it's higher than recommended gpu for the game so it's good

[pearl elbow]

Another reason to love BBR

but no an upgraded system is way past due

[eager nimbus]

did you try to use quick match last time you played the game?

[pearl elbow]

Have been since I bought it about a year ago

[eager nimbus]

no i mean last time you launched the game

[pearl elbow]

Yes

Noticed the issue, wrote on discord and someone pointed me here so I attempted the troubleshooting

[eager nimbus]

oke then it seems that issue is from our side, i'll poke Oki, see what he says

thank you for reporting

[pearl elbow]

No worries, thank you for the help!