Make Sure game is properly launched with anti cheat services?

[round sigil]

This keeps happening and idk what to do

[north chasm]

To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

[burnt plank]

https://docs.joinbattlebit.com/eac/you-were-kicked-by-anti-cheat

[round sigil]

I did everything on there and i am still having the issue

[burnt plank]

Livingflore will help out when they are available then. Sit tight and await another response I only know as much as the help documents.

[ocean kindle]

press Win+R, paste %appdata%\EasyAntiCheat\43ed9a4620fa486994c0b368cce73b5d\315826d981f4480aa6155e32d71b0d3b

drop loader.log file from an opened folder here

same with anticheatlauncher.log and service.log at %appdata%\EasyAntiCheat

[round sigil]

that should be correct^

[ocean kindle]

are you sure you don't have AHK?

[round sigil]

I’ll double check when I get home

I have no clue how to turn it off

[ocean kindle]

literally first step of the guide

[round sigil]

It does not say how to though

Unless I’m buggin

[ocean kindle]

you will need to disable any AHK script in background and AutoHotKey itself. After that, reboot your PC.

[round sigil]

Ok i disabled it but im still having the issue

[ocean kindle]

did you reboot your PC after you disabled it?

[round sigil]

Yeah

If it does work it works for like half a game then kicks me

[round sigil]

yea i disabled it and i still having the issue idk what to do

here is the updated stuff idk if this helps

[ocean kindle]

looks fine
mind sending player.log/player-prev.log files?

!playerlog

[clever silo]

I have a technical issue, how can I get help?

Please, provide your Player.log & Player-prev.log files:

• press - Windows key + R
• Paste - C:\Users\%username%\AppData\LocalLow\BattleBitDevTeam\BattleBit\

• Notice, that if your file extensions disabled, those files would be named just Player and Player-prev.⠀

[round sigil]

@ocean kindle

[ocean kindle]

could you check if there's AHK icon in the tray?

[round sigil]

where do i find the tray

[ocean kindle]

arrow to the right of your task bar

[round sigil]

@ocean kindle

[ocean kindle]

is that overwolf?

[round sigil]

yeah

[ocean kindle]

mind closing it? not sure if it's compatible with EAC honestly

[round sigil]

alright ill test it really quick

[rapid snow]

Should be fine I’ve had it on in the background

[round sigil]

mmmmm

[unkempt whale]

That happened to me for a while. I scanned the files through Steam and it fixed itself, but now I'm completely banned and don't understand why.

[hearty willow]

it happened to me btw. i dont know whats going on

i wrote from modmail. I sent the log records. While they were reviewing it, I tried to log in again and was completely banned. This time, they refused to look at the records I sent, saying it had nothing to do with us.