#Banned? Need help 2nd message

1 messages · Page 1 of 1 (latest)

midnight niche
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It seems all they will ever do is get into the chat type "!banned" and close the request. Man, I need other information else from the banning help as stated in the previous request made. Could you care to at least give it a thoughtful read?

wth man, I really like the game.

mossy spireBOT
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To help others find answers, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution

prisma pebble
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Help and support is for troubleshooting issues. Ban appeals are handled outside of these threads either by EAC or battlebit directly. The banned command really has everything in it that you will need to follow.

midnight niche
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So it just means that even if the ban is unjustified and the person reviewing it still thinks is correct I will neve receive any feedback

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explanation or even a sad messgae?

prisma pebble
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EAC bans are handled by eac

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No one here works for eac.

midnight niche
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WTH man, that doesnt even make sense

prisma pebble
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EAC is an anti cheat service, the same way that people hire security. This is not unique to battlebit.

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I wish you luck with the appeal 🫡

midnight niche
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is there a way for me to receive any refund for this game? I was banned unjustly, and it appears none can solve this

prisma pebble
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!refund

floral kindleBOT
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Info I'm not happy with the game, can I get a refund..?

While we would be sorry to see you go, we understand that our game may not be for everyone. Therefore, you can request a refund on Steam, as per Steam policy:

• You must not have played more than 2 hours of the game.
• You must not have owned the game more than 14 days.

If there is any issue refunding, please refer to Steam support.

prisma pebble
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Refunds are handled by steam directly. You will have to start that process via steam support.

midnight niche
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Fugg this, just a waste of money. No reason banning, no actual explanation for that. Not even a proper customer direct treatment basis, everything being handled by third parties. Sorry for the outburst I know you dont have anything related to this, I just wanted to play with my friends, or at least receive the wasted money back. But none of that seems to be possible! Thank you for trying to help

prisma pebble
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No worries stranger. I hope you can throw in an appeal and it works out, if not, thank you for being polite and understanding. Take care out thereWave

midnight niche
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you too!