connection problem on map switch

[wind fjord]

whenever the map switches, after loading the map I get this message. If any additional info is needed tell me, I will post it!

[strong cobalt]

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[pine heart]

I have a technical issue, how can I get help?

Please, provide your Player.log & Player-prev.log files:

• press - Windows key + R
• Paste - C:\Users\%username%\AppData\LocalLow\BattleBitDevTeam\BattleBit\

• Notice, that if your file extensions disabled, those files would be named just Player and Player-prev.⠀

[wind fjord]

It only happens sometimes, not always!

Rebooting the game solves the issue for some time.

[jagged root]

how much RAM do you have?

[wind fjord]

16GB of RAM

[jagged root]

i'm not sure what is the exact cause, all i can see is that your game crashes on prev log, you can try few things though:
- reinstall the game to the same drive where Windows installed (C:);
- sfc/dism;
- to stabilize your connection, try warp;
- in case if you never touched virtual memory size, increasing it might help

[wind fjord]

already tried to install the game to my C drive and other drives, will try the rest. Thanks!

[wind fjord]

Didnt help!