After today's drama, which can be found if searched for, I think a community manager of sorts would be a good thing.
Multiple times (today alone) both devs and mods have been prodded to the point of being unprofessional. Most of those times (just talking about today), the devs and mods went past that point of professionalism.
To an outsider, it's embarrassing. To someone that is part of and enjoys this game and it's community, it's concerning.
Don't know how it would work, or who would be good for the job (I would personally choose someone like AgentSmith ), but someone needs to be close enough with the devs and mods to tell them to chill out and remove themselves from arguments before they start becoming unprofessional.