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#How can i fix (MaxMind Error)
21 messages · Page 1 of 1 (latest)
You'd just want to reach out to us in a ticket! We can take a peek into your account and see what extra verification is needed (if any) to get things pushed through for you.
!ticket
Need assistance? Our support team is here for you 24/7/365! You can easily create a ticket by clicking this link 🥰 https://help.bisecthosting.com/hc/en-us/requests/new
How?
You can either click the "Submit a Ticket" button visible in your screenshots, or use the link in the message above your reply to scroll down and click "Contact Us"
Done
i have created a ticket
Ticket staff will get back to you ASAP, then.
on more thing , is it importaqnt to buy a domain name to use minecraft Bedrock server?
It's subjective.
And Bisect has a couple domain names that they let people use.
You can setup hamzeh.bh-games.com or mhyt.modded.fun without having to buy a full domain for yourself, if that meets your needs.
Thx no problem i will chose the best one when i solve the payment issue
i am trying to use coupon code RN but i don't know why it's showing me it is available for new users only when i already new user?
You would need to handle that as part of the ticket.
Good evening i had the same issue as above and have logged a ticket how fast is this going to be resolved
Our average ticket response time is 15 minutes, it should be pretty quick!
how am i getting the info is this has been done or needs more info is this via online site or via mail
I'm not quite sure what you mean, but when we reply to your ticket, the ticket will be updated on the website and you will also be emailed.
If the ticket needs further input from you, we will provide steps in the ticket.
Okay then i will wait a bit and see if you guys come back thanks for the quick info