#When I try to join, the server crashes

8 messages · Page 1 of 1 (latest)

rigid rivet
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oh wait, it just shuts the server down before i can join

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for whatever reason

jolly brook
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!logs

viscid blazeBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)

If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:

1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.

These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html

rigid rivet
rigid rivet
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can anyone help me?

jolly brook
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Nothing that jumps out at me in the logs and the fact that there's no crash logs makes me unsure if the server is actually crashing. I'd ask support staff to take a look at it for you

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!ticket