WinSCP/SFTP | BisectHosting.com | Page 1

drifting remnant Dec 10, 2025, 6:38 AM

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I am trying to log in to my server with the recommended program, WinSCP, and it is asking me for a password. The problem is I never set a password and I do not know where to find it.

valid zodiac Dec 10, 2025, 7:29 AM

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You can find this password in your welcome email that we sent you when you purchased the server 🙂

drifting remnant Dec 10, 2025, 7:42 AM

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copy

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So its now telling me to change my password, is that the password to the whole account or is this something else

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Because the email doesn't actually tell me the password

valid zodiac Dec 10, 2025, 7:55 AM

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That will be your password for just the games control panel, not your actual bisecthosting billing account password

drifting remnant Dec 10, 2025, 6:01 PM

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Okay and what does the control panel look like cause when I click on the link they gave me just takes me to the server I'm building

jade merlin Dec 10, 2025, 6:31 PM

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Games.bisecthosting.com is the control panel

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So the password for that panel (in the email) is what you fill out to connect your FTP client

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https://help.bisecthosting.com/hc/en-us/articles/40088934812955-How-to-Configure-an-SFTP-Client-for-Starbase-Panel-Servers

BisectHosting

How to Configure an SFTP Client for Starbase Panel Servers

SFTP, or Secure File Transfer Protocol, is a secure and encrypted method for managing BisectHosting game servers with enhanced security. It provides a higher security level than traditional FTP, as...

drifting remnant Dec 10, 2025, 10:08 PM

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Word, I'll try this guide out

drifting remnant Dec 13, 2025, 7:32 AM

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I still can't find this password is it possible to hop in a vc with someone and share my screen?

warm shale Dec 13, 2025, 2:57 PM

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Absolutely not. Do not ever do anything that could expose your password with a random Discord user on VC.

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!ticket ⬇️

indigo oasisBOT Dec 13, 2025, 2:57 PM

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Need assistance? Our support team is here for you 24/7/365! You can easily create a ticket by clicking this link 🥰 https://help.bisecthosting.com/hc/en-us/requests/new

drifting remnant Dec 15, 2025, 3:32 AM

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It’s honestly not that deep to me I just need better help than the videos on YouTube

warm shale Dec 15, 2025, 4:03 AM

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Then as I suggested yesterday, open a ticket. 🙂

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That way there's no risk of leaking credentials - they don't need them to see what's happening.

#WinSCP/SFTP