#Cant join my server

15 messages · Page 1 of 1 (latest)

surreal creek
clear glen
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Is the server running?

surreal creek
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yes

clear glen
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!llogs ⬇️ Let's check for the connection attempt, then.

rich birchBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
surreal creek
clear glen
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And you're connecting to the address in the IP Address field of the Home tab of the control panel?

surreal creek
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yes

clear glen
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!clogs ⬇️ Let's check the client side, then...

rich birchBOT
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🔨 How to find Minecraft Java client logs:

✅ Open the Run menu by pressing Windows Key + R.
✅ Input %appdata%.minecraft and click OK.
✅ Select the Logs folder.
✅ Right-click the .gz or .zip files and choose Extract.

🧠 Checkout the full tutorial here:

https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/213/How-to-find-Minecraft-Java-client-logs.html

If you are not using the vanilla MC launcher, follow this guide --> https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/249/

surreal creek
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this?

clear glen
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You're not using the same address as the server.

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The server is listening on the default port, you're trying to connect to port 9050.

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!ticket ⬇️ If the Home tab says port 9050, then staff needs to look into where the disconnect happened.