#A fatal error has been detected by the Java Runtime Environment:

14 messages · Page 1 of 1 (latest)

warm yacht
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My servers keeps crashing trying to start it up and I don't know why, If anyone can look into this and help me it would be much apprciated!

bright idol
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!logs

languid nacelleBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)

If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:

1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.

These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html

warm yacht
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and also for my crash reports section, it says on my console that my server was in a crashed state but when i go to the folder it is empty. I do not know what that means

📎 2025-11-13-1_1.log.gz
bright idol
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Please just upload the latest.log file only

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You just sent over a zipfile which Im unable to open

warm yacht
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okay I did

bright idol
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No. You didn't, the latest log file is called 'latest.log'

warm yacht
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there yah go lol messed up before haha

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please let me know if you find anything, I paid for the server and really want to play!

bright idol
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I'm on my way to work so may not have time to check that soon, you can always contact support staff on the website. They work 24/7 and reply in under 20 minutes!

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!ticket

languid nacelleBOT