#I can't log in to make a support ticket

8 messages · Page 1 of 1 (latest)

worthy coral
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I can't access my account because I don't remember the email I used to register it. I would sent a support request but to do that you need to log in. Is there a way to contact someone about my issue without logging in (like an email, phone # etc)?

deep tangle
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Contact 'sales' in the support chat, that one doesn't require a login :)

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!generalticket

gray brookBOT
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Click here and open the bottom right chat icon to request help - or hit the contact sales button 🥰

This does not require you to log in.

worthy coral
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Thank you!

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On second thought it doesn't look like that works either. It prompts me to login after telling it I need technical support. Any other suggestions, or am I maybe doing something wrong??

south hearth
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when starting this chat there is a sales option that should pop up, that's the one you need

worthy coral
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Alright, I'll try that now.