#Purchasing Server Problem

3 messages · Page 1 of 1 (latest)

rose spoke
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I recently just purchased a 6GB RAM Minecraft server with a dedicated IP. The transaction went through on my card (can provide screenshot) but I didn't get any confirmation email, can't login to any account associated with the email I signed up with, nothing. Please help. It took my money. I want my server now.

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The Bisect website has been super slow on my end today. The transaction says pending but should be an automatic transaction, normally is. But other than that, my cart hasn't updated.

misty ledge
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Please don't send any personal information here, we can't help with purchasing issues in the discord as we are all other customers ourselves.

You can contact support on the website through 'sales' (doesn't require a login) or through email at [email protected]!