#Refund Still Not Received
10 messages · Page 1 of 1 (latest)
Heya! This is from your chat being in our Team Leads box (on the "Not responding") I've given them a poke, though you may not get a reply until the AM for them to give it a look
Thanks! Could you pass this along. I need the reference number or transaction number of the two cancelled transactions I have under my 2 accounts? That's what i need. Preferable if you can send proof that i can pass along to the bank.
They need info about the cancelled transactions.
Thanks, Dylan. Could you share the email address where i can send a formal threa
Formal report
Like billing refund
Id like to start an email trail ill cc bank
Hey @gusty frigate! It looks like one of our team leads was able to find those numbers and provided them via the ticket you have open with support. Please let us know if there's anything else we can do to assist with this issue. 🙂
Thanks, Alison! I have followed up on the same thread.