my address won't be accepted

[cyan dune]

i've been trying to get through the checkout of the website but i keep getting an error about address validation even though i filled it out like i would for any website that requires an address.

[willow bluff]

All bisect does is send the info you filled in to their payment processor. This payment processor is flagging this. Often this is caused by

1. using a VPN or any other similar thing that changes your IP
2. Your address does not match your bank info
3. Something else that needs to be manually resolved

in either way, the payment should say "contact us", which means you should contact bisect

!support

[fathom pivot]

Need help? 👀 You can open a chat anytime right here: https://www.bisecthosting.com/clients/submitticket.php

We'll be happy to assist you! 🥰

[willow bluff]

they can figure out exactly why it's going wrong, and manually verify it and push it through

[cyan dune]

i've been trying to make an account in order to get the support but it keep telling me the same errors while setting up an account, im sorry for not communicating with you its because ive been trying to figure out what is wrong still and how to contact via by website lmao

this is what has been showing up for the sign in, i couldn't even find the area to fill out the password

[cyan dune]

This pops up aswell :(

so im sure it's the address that is failing

i don't have a vpn either, and never have

im not sure what to do

[spice matrix]

⬇️ contact sales about your issues, no account or login needed

[fathom pivot]

Click here and open the bottom right chat icon to request help - or hit the contact sales button 🥰

This does not require you to log in.

[cyan dune]

i'll try this now, thankyou