#[Bedrock] Unable to Connect to World

18 messages · Page 1 of 1 (latest)

chilly stirrup
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My friends can't join my server and this text keep showing up whenever they join but some of my friends can join

they all have same versions of minecraft bedrock

chilly stirrup
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Wdym?

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They can't join but I can join and some of my friends without encountering "Unable to Connect to world"

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Like we all have the same version and has a low ping

shut pumice
# chilly stirrup

please don't use any kind of AI tools for looking for a solution. It's going to spit nonsense 90% of the time

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let the people that have issues connecting make an MTR report (assuming they are on PC). That will show if there's any kind of issues along the path

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!mtr

royal jungleBOT
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How to provide an MTR:

  1. Download the following MTR software: https://bisecthosting.com/clients/downloads/WinMTR.exe
  2. Where it says 'Host' type in your server's IP (without the port)
  3. Click the 'Start' button
  4. Wait for the very first number under the 'Sent' column to reach at least 500
  5. Click Stop
  6. Click the 'Copy Text to Clipboard' button and paste the results into a Pastebin (http://pastebin.com/) and provide us with the link.
chilly stirrup
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they are all mobile

shut pumice
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have them double check that both the IP and port is correct. In your control panel, it'll show it like 123.456.789.1:19132. but in the menu they need to enter 123.456.789.1 as the IP and 19132 as the port (so remove the colon) otherwise it won't work

chilly stirrup
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yeah they did

shut pumice
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(these are just examples. Your IP and port will differ)

chilly stirrup
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they did remove colon

shut pumice
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otherwise I would suggest making a ticket with support staff. They can access the server themselves and see what's going on easier

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!support

royal jungleBOT