#Server turned offline

4 messages · Page 1 of 1 (latest)

frail stratus
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Other than maintenance, crashes and someone purposely turning the server off, it will stay running.

Be default, there is an automatic daily restart. Should take place around Midnight, but it will start the server up again. If the server didn't come back online, it might have crashed from something else.

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Check to see if there are any crash logs, and send over the server's latest.log file, both logs if there might show something 🙂

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!logs

quaint iceBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)

If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:

1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.

These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html