#Server keeps timing out after 1 minute of play

1 messages · Page 1 of 1 (latest)

rancid haven
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I keep on trying to play with my one friend on a create based modpack but every time we try to play after around 30second to a minute we a get a big lag spike and then both disconnect. We even paid for extra ram and it is still not working

frozen hound
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Is the server crashing when you disconnect? Or just lags you out?

rancid haven
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I believe it is lagging us out but it always lags us both out. How can i check if its crasjing?

frozen hound
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Watch the Console in the control panel to see if it restarts.

rancid haven
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i cant get on the control panel that is a separate problem i am having whenever i try to access it it says no account matching these credentials exists

frozen hound
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Are you using the control panel credentials for the control panel, or the billing? They're separate.

If you're sure you're using the right ones, only staff can help with that.

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!support ⬇️ Contact Sales if you can't login to the ticket system (same as billing creds).

cosmic oarBOT
frozen hound
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If you can't get into the panel, there's no diagnosing/fixing the lag issue.

rancid haven
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im in contact ith the customer service you linked to get into the control panel