Are you using a VPN?
#Not Able To Submit a Support Ticket
young hull
No VPN and tried different browser. Gives the smae message
half trellis
Ohhh, give it like 20-30 mins, I think your IP Got banned for to many login attempts which can happen.
young hull
Funny thing is. I tried to log in on a computer at work. Instead of the home computer
half trellis
Well maybe your work WiFi blocks it
young hull
It happens at home as well. That was just the first time when I tried logging outside of home
half trellis
!generalticket
marble cairnBOT
Click here and open the bottom right chat icon to request help - or hit the contact sales button 🥰
This does not require you to log in.
half trellis
Try this
young hull
Lets me log then do my two factor then this.
unkempt orchid
!cs
marble cairnBOT
🤝 Support Options 🤝
❤️ You can make a post in the [https://discord.com/channels/303673296929685504/1291373410781237288] channel, where the Discord community can help you out.
🎫 You can start a chat for 24/7/365 official support here!. You can also start a chat even if you don't have an account!
🧠 Checkout the BisectHosting knowledgebase, with over 1,400 articles at your disposal!
📩 And finally, you can send a direct email to the ticketing staff at [email protected].
unkempt orchid
I don't think that bypasses IP ban because you still need access to website to to that
half trellis
Ip ban isn't site wide only logins etc.
Otherwise how'd they get to the login section xd
unkempt orchid
True but IP bans can be login or site wide, that depends but that's going a wee bit far now and not entirely related😛