#Stuck on Restoring from backup

7 messages · Page 1 of 1 (latest)

analog stump
#

cant send in a ticket to ask for help does it usually take a long time

summer ocean
#

The restore time usually depends on the size of the backup. If it gets stuck or need to check it's status, the support chat is the way to go.

Why can't you send in a support chat?

analog stump
#

I dont know i clicked on the link to send a ticket and it took me back to the home tab

summer ocean
#

If you click the BH icon in the bottom right, does the chat window pop up?

analog stump
#

no

summer ocean
analog stump
#

That worked thank you