some dude named dan send a video link after 2 hours and dips never to be heard from again and showing as inactive, and than he can't open a new ticket. when he asked for help on the old ticket nothing and no way to make a new one. even the ai can't do anything and he can't talk to a real person. bro spends almost $200 a month and gets the vip just to be ignored blatantly
#why is it taking 3 hours for help with a ticket? and when we got "help" after almost 2 hours it's bs
slate sigil
fallow wadi
They must be swamped.
There also isn't a "VIP" package. Support is all in the same queue.
slate sigil
my bad my bad the "premium" package where they don't do what they say they do except the slightly cheaper rate
fallow wadi
What do you think is included with Premium that isn't happening?