Hello, I've paid for a Minecraft service, the payment went through already and it's stuck on server pending for 2 hours. How long should I expect to take for the server to be accessible or ready? 😦
#Server Pending
digital dust
severe bear
!pending ⬇️
mild kilnBOT
Pending is a result of two states.
The first is clearing your purchase. Sometimes Paypal can take 30 mins to clear though, and that makes "Pending" take longer. Other payment options can run into delays, too.
The second is actually making the server. If you picked a vanilla server, it's done and ready in mere moments... If you picked a big modpack with big world changing events, it can take another 10, 15, or 30 minutes to create your server.
If your billing info has bad information (wrong address, card declined, etc), that will stop Pending, and change it to "Pending - Contact us". You'll need a ticket to get that fixed.
If you're still "pending" after 45 minutes, make a ticket.
Need help? 👀 You can open a chat anytime right here: https://www.bisecthosting.com/clients/submitticket.php
We'll be happy to assist you! 🥰