#achat d'un serveur

14 messages · Page 1 of 1 (latest)

elder zephyr
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bonjour j'ai acheter mon serveur minecraft il y a 30 min et il est pas en état actif il est toujour en attente que doit je faire ?

broken heart
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Ne parlez Francais.

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English only in Discord.

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!pending ⬇️

left tangleBOT
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Pending is a result of two states.

The first is clearing your purchase. Sometimes Paypal can take 30 mins to clear though, and that makes "Pending" take longer. Other payment options can run into delays, too.

The second is actually making the server. If you picked a vanilla server, it's done and ready in mere moments... If you picked a big modpack with big world changing events, it can take another 10, 15, or 30 minutes to create your server.

If your billing info has bad information (wrong address, card declined, etc), that will stop Pending, and change it to "Pending - Contact us". You'll need a ticket to get that fixed.

If you're still "pending" after 45 minutes, make a ticket.

broken heart
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English only.

elder zephyr
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ok thx

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However, on my bank's application I was indeed charged

broken heart
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There are other things that happen after that.

elder zephyr
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I have nothing that happens, still waiting and the support on the site does not answer me

broken heart
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Sounds like support is backed up today - patience, please. 🙂

wheat cosmos
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same problem here, i just order and my server is still not on, and nobody's responding

elder zephyr
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where should you go to drop off a ticket ?

broken heart
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You made one already.