#achat d'un serveur
14 messages · Page 1 of 1 (latest)
Pending is a result of two states.
The first is clearing your purchase. Sometimes Paypal can take 30 mins to clear though, and that makes "Pending" take longer. Other payment options can run into delays, too.
The second is actually making the server. If you picked a vanilla server, it's done and ready in mere moments... If you picked a big modpack with big world changing events, it can take another 10, 15, or 30 minutes to create your server.
If your billing info has bad information (wrong address, card declined, etc), that will stop Pending, and change it to "Pending - Contact us". You'll need a ticket to get that fixed.
If you're still "pending" after 45 minutes, make a ticket.
English only.
There are other things that happen after that.
I have nothing that happens, still waiting and the support on the site does not answer me
Sounds like support is backed up today - patience, please. 🙂
same problem here, i just order and my server is still not on, and nobody's responding
where should you go to drop off a ticket ?
You made one already.