#been waiting 5hrs for my server. cant sign in after clickinh help. what do i do now

11 messages · Page 1 of 1 (latest)

zenith cipher
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!cs

blissful turtleBOT
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🤝 Support Options 🤝

❤️ You can make a post in the [https://discord.com/channels/303673296929685504/1291373410781237288] channel, where the Discord community can help you out.

🎫 You can create a ticket or start a chat for 24/7/365 official support here!. You can also start a chat even if you don't have an account!

🧠 Checkout the BisectHosting knowledgebase, with over 1,400 articles at your disposal!

📩 And finally, you can send a direct email to the ticketing staff at [email protected].

zenith cipher
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Option 2 or option 4

spare fractal
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cant do option 2. wont let me sign in\

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do you kno how long itll take them to respond? sorry just looking for some help

proven iron
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They can get backed up, hiring more support reps to try and get times down.

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Good day is under 15 minutes, bad days have been pushing 2 hours.

spare fractal
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im on hour 8 going onto 9

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bought it at 1:30pm my time, now 9:30, no email support

proven iron
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When you sent the email, you got back a ticket confirmation?

spare fractal
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nope. nothing yet