#players unable to join server

59 messages · Page 1 of 1 (latest)

fervent harbor
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is there any way to fix this issue? two of my players are having this. we believe it's internet related but i'm not sure as their internet should be runnable
myself and 3 other people have never had this issue

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oh wait its different errors
this is the one of the other person who can't join

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sleek seal
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Both of those messages are suggestive that their client (the Minecraft on their PC) has different versions of the mods than what the server has. Ask them to review the mods on the PC and compare the server's mods' versions to their PCs' versions.

fervent harbor
sleek seal
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I would think that their client would write in the client log why the join failed. You might ask them to look.

fervent harbor
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also im not sure what this is, but the server is throwing a fit right now after deleting a few mods and won't turn off again lol

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fervent harbor
sleek seal
wind lodgeBOT
fervent harbor
fervent harbor
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alrighty so my server is fixed
here's one of my players logs showing them being timed out, i also screenshotted the part showing the mods they do/dont have
fallingtree, toofast, and chestlogger are all serverside mods, so i dont think they would need them since everyone else is running fine without them
the modpack includes modnametooltip as well as justzoom, and i as well as other players are running fine with it
i told them to try removing JEI, since that is the only one i havent tested

📎 latest_1.log image.png
sleek seal
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I didn't see anything that just screamed "THIS HERE IS THE PROBLEM", I did see this message which might be a problem:

[21:50:24] [Netty Client IO #2/INFO]: Server has additional mods that may be needed on the client: fallingtree@4.3.4, toofast@0.4.3.5, chestlogger@1.0.0

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It's weird that the log just ends. I would have expected to see something saying why the join failed.

fervent harbor
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it is very strange

sleek seal
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Are you sure you got the entire log? Make sure you quit the Minecraft client before grabbing the log; the client may have cached entries that are not yet flushed to the log.

fervent harbor
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yep, they closed it out before sending it

sleek seal
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Do resourcepacks usually come as a zip?

[21:40:47] [Worker-Main-3/WARN]: Invalid sounds.json in resourcepack: 'file/§6Dynamic§9Surroundings §2R9.zip'

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Because there's some interesting messages about that one:

com.google.gson.JsonParseException: com.google.gson.stream.MalformedJsonException: Use JsonReader.setLenient(true) to accept malformed JSON at line 2 column 2 path $.

fervent harbor
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yes they do, i can have them try removing that as well

sleek seal
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I don't think that would interfere with joining tho

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Just ... peculiar.

fervent harbor
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very much so
i will have the other player with the same issue send me her log when she’s available

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we’re all running the same exact version of my modpack though

sleek seal
fervent harbor
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true, i believe the only thing they added was embeddium and jei, let me check the list again
embeddium tends to cause NBT errors on occasion, not sure why. removing it or restarting the pc fixes it

sleek seal
fervent harbor
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not sure, that’s our server

sleek seal
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Three messages scattered near the end:

[21:47:24] [Render thread/INFO]: Connecting to moiramc.mcserver.us, 25565
[21:47:25] [Render thread/INFO]: Loading synced config from server: mighty_mail:server
...
[21:50:26] [Render thread/INFO]: Connecting to moiramc.mcserver.us, 25565
[21:50:26] [Render thread/INFO]: Loading synced config from server: mighty_mail:server
...
[21:54:03] [Render thread/ERROR]: Can't ping moiramc.mcserver.us: Timed out
[21:54:05] [Netty Client IO #7/INFO]: Server has additional mods that may be needed on the client: fallingtree@4.3.4, toofast@0.4.3.5, chestlogger@1.0.0
[21:54:05] [Netty Client IO #7/INFO]: Client has mods that are missing on server: [jei, modnametooltip, justzoom]
[21:54:08] [Render thread/INFO]: Connecting to moiramc.mcserver.us, 25565
[21:54:08] [Render thread/INFO]: Loading synced config from server: mighty_mail:server

fervent harbor
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hmmm

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mighty mail is a recent addition, but the other player had the same problem before it was added
our server config is quite large (we have a lot of addons in our config), but it has nothing to do with mighty mail

sleek seal
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The only other message that stands out as "huh" is this pair:

[21:40:56] [Worker-Main-6/WARN]: io exception while checking patreon: Online mod data expired! Date: Thu Feb 06 13:36:04 EST 2025
[21:40:56] [Worker-Main-6/ERROR]: io exception while checking versions: Online mod data expired! Date: Thu Feb 06 13:36:04 EST 2025

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"io exception" kinda sounds like "I tried to connect but no one was home"

fervent harbor
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weird, i've no idea what that's from

sleek seal
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Appears to be part of the thread loading "Xaero's Minimap"

fervent harbor
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gotcha, we dont have xaeros on the server so i could try having them remove it

sleek seal
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Good luck. I've got no Minecraft server myself; all the above was pure "troubleshooter" examination of that client log.

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(So don't be surprised if I'm completely wrong.)

fervent harbor
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no worries, im not great with troubleshooting my self
getting the server set up in the early days was a mess since its my first server 😭

sleek seal
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Oh I know. Setting up Project Zomboid servers with mods is ... tiresome to get working.

fervent harbor
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so real

fervent harbor
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they added server-side mods and removed some client mods, but still they cant join, and it looks like the same issue, although its not saying "unable to ping" now
for some reason, after removing JEI, they can no longer load a singleplayer game (this log is with JEI though)
im having them remove JEI again to see the log

📎 latest_3.log
toxic heron
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Sometimes errors like the first two you sent in this thread can be fixed by the connectivity mod and its dependency cupboard. If those don't work Packetfixer and XLPackets are the next I usually try. If those weren't the mods they added in your ticket I would suggest giving them a try to see if they help.

fervent harbor
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alrighty i will definitely try that 👍

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are all of those mods compatible with eachother? i added connectivity and cupboard, and it actually fixed a different issue i was having, but the player in question is still unable to join
this is the error they got

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fervent harbor
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ok so.. i had them add modernfix and it works now!

fervent harbor
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hi guys im back
the player was on since this afternoon (roughly 5-6 hours), then was randomly kicked with a fieldsize error, which turned into nbt, then back into fieldsize
before they were kicked, they were peacefully building
idk what is happening 😭
i get nbt error everytime i try to join, but after restarting my pc it lets me in. same goes for other players who get this error, although i seem to get it most frequently. restarting did not work for this player

📎 latest_4.log image.png image.png
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the log is... interesting

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sleek seal
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I dunno man. Maybe you shouldn't use sound packs with ELEVENTY-BILLION errors...

fervent harbor
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😭 ill have them delete it

sleek seal
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I don't know that's the problem. But it's very annoying to have so very many of them.

fervent harbor
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log with no resourcepacks at all
this one says where the NBT error is at (i think?), but im not sure how to fix that

📎 latest_5.log image.png
sleek seal
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Sorry. This one is beyond me.

fervent harbor
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no worries, hopefully we will be able to fix it

sleek seal
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!ticket Did you make a ticket? Maybe someone in BH tech staff knows what is wrong.

wind lodgeBOT
fervent harbor
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nope, but i will definitely do that

toxic heron
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Did you try XLPackets and PacketFixer ?

fervent harbor
toxic heron