It has not been seen at all as well
#Support not responding for over 2 hours
patent rampart
quartz oracle
New ticket system and higher volume has them more backed up than usual. They're working the kinks out of the tickets, and new support reps start next week.
patent rampart
also I just purchased a server and that has been pending for over 2+ hour as well
quartz oracle
Sometimes the servers require ticket staff to look at something - if they're backed up on tickets, purchases are part of that same queue.
patent rampart
Ah I see