#Hello, I can't connect to my server, it tells me connection refused: no further information even aft

23 messages · Page 1 of 1 (latest)

calm moon
tacit dome
chilly tokenBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
calm moon
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I can't find the logs

tacit dome
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should be in the logs file, send over the latest

calm moon
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that?

tacit dome
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Not sure, we don't open zip files because they can contain nasty stuff, we just need the latest.log that may be in there

calm moon
tacit dome
# calm moon

all the way at the bottom should be a single file called latest.log, download that and send it over

calm moon
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That ??

tacit dome
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Yes thank you, i will look through that and i will let you know if i can spot what is the cause of the issue

calm moon
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ok thank you

tacit dome
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Is this a custom made modpack, or one you selected from the Jar menu?

calm moon
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This is the Better Minecraft modpack after downloading it I took a subscription to be able to play with my friends

tacit dome
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Ok that's fine, do me a favour, no one here is official staff, we are just over server admins who can try to help, please delete this image, having it contain your servers IP is a bit risky for bad actors

calm moon
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!ok thank you very much

tacit dome
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Ok at this point i do not know what to do, the logs are not telling much as far as I can see, so I recommend contacting official support and letting the professionals take a look into this. Sorry i couldnt help much with this.

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!ticket

chilly tokenBOT
calm moon
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no probleme thank you verry much