#Pending

20 messages · Page 1 of 1 (latest)

deft wagon
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been pending for a little over a hour now after paying through paypal wanna know if there any eta or heads up on this?

restive quarry
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!pending

brittle troutBOT
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Pending is a result of two states.

The first is clearing your purchase. Sometimes Paypal can take 30 mins to clear though, and that makes "Pending" take longer. Other payment options can run into delays, too.

The second is actually making the server. If you picked a vanilla server, it's done and ready in mere moments... If you picked a big modpack with big world changing events, it can take another 10, 15, or 30 minutes to create your server.

If your billing info has bad information (wrong address, card declined, etc), that will stop Pending, and change it to "Pending - Contact us". You'll need a ticket to get that fixed.

If you're still "pending" after 45 minutes, make a ticket.

deft wagon
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ive tossed up a ticket already a good 20 minutes ago as far as im aware

royal spoke
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Ticket staff has been swamped because of an outage that went on for quite some time, so ticket times are a bit longer. Last i heard wait times were a little over an hour. They'll get to you as soon as possible though!

deft wagon
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sweet thanks!

gaunt cedar
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i've had this same issue, though the money has been taken from my bank (not pending) the server itself is pending with only papermc install which for some reason shows it's installing papermc 1.19.4 instead of what i selected (1.21.3)

dry nimbus
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If its stuck with the installations screen^ and has been more than 15 mins

gaunt cedar
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yep it's been over 30 minutes of just waiting, pretty frustrating tbh

flat urchin
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same boat, just bought a server about 30 to 40 mins ago and still pending, but a ticket in about 20 mins ago. ill put an update if mine goes through in the nest hour or so

gaunt cedar
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i posted a ticket an hour ago with still no update so, kinda sucks

flat urchin
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me and the homies just wanted to play some minecraft lol

olive dagger
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fr fr

flat urchin
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mines active now

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good luck homies

olive dagger
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lucky mf

smoky crystal
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im still waiting and its been 30 mins

gaunt cedar
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took me an hour and like 20 minutes before it started working, hold hope Prayge