I have a server hosted out of Virginia and it hasn't been working when people try getting on today. It was working yesterday, but even when people try to get on the console doesn't reflect it. I tried putting in a ticket over an hour ago but I assume with everything going on in other locations support staff is busy. Could I fix this with changing the world? I plan to do that this week anyway so I don't mind needing to do that to test.
#Server down?
smoky ember
normal estuary
Is the server running properly otherwise? Just can't get in?
smoky ember
I think so? based on the console it seems liek things are running but i also am really bad at reading logs >~< it sometimes wont let me restart or turn off the server either
and the home page in the panel doesnt show me all the stuff it usually does
normal estuary
You don't have a maroon bar at the top, do you?
smoky ember
not always sometimes and then it goes away. it says how it can't connect to server. i'm trying to access files now and it says there is an error and sometimes it shows me there a status code 504
deep pewterBOT
For 24/7/365 official support, please create a ticket at https://bisecthosting.com/support
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smoky ember
i already made a ticket but its not been touched at all which i assumed based on the current situation just was hoping someone might know a simple solution >~<
normal estuary
Nah, 504 errors are infrastructure. If a different browser or logging out or back in doesn't fix it, that's above your pay grade.
smoky ember
let me try that