Server power outage?

[granite gyro]

My server intended to start a new map today and we can't access anything. My dashboard says suspended but I'm wondering if that's a message caused by the supposed power outage, because I'm paid through mid January

[charred wasp]

!ticket

[grand flume]

For 24/7/365 official support, please create a ticket at https://bisecthosting.com/support
Average response time: 15 minutes

[charred wasp]

Thats beyond what we can help with, take it up with Bisect directly 🙂

[tranquil bobcat]

Suspended means bisect locked your server. Either you didn’t pay the invoice in time or for instance you asked for help in a ticket so they suspend the server so you can’t access it whilst they are busy doing something.