#Can't join my server

7 messages Ā· Page 1 of 1 (latest)

dry imp
#

Hey so I just bought an server and set it up but I can't join the server, keeps saying the IP doesn't exist or whatever, what can I do? I don't get it..

shrewd canopy
#

!moreinfo

ripe wigeonBOT
#

Due to the nature of servers, this can happen due to dozens of reasons. When asking for assistance in Discord, it's best to provide as many details as possible—providing information such as what is running on your server, errors in the console, logs, any recent changes, etc.

If you are not familiar with any of that, it's then best to create a support ticket. Once you create a support ticket, our staff will be able to take a look at your server and see what's going on. You can create a support ticket at any time at https://bisecthosting.com/support

dry imp
#

I seem to be getting this, that's all I know [12.10 00:16:27] [S_API FAIL] SteamAPI_Init() failed; SteamAPI_IsSteamRunning() failed.

#

@shrewd canopyAfter logging in I can't answer anymore ... what do I do?

fluid canopy
#

The live chat is not direct support. Make a ticket and staff will see what servers you have and what details

#

Live chat is normally for pre-sales questions