#My server reset at random times

1 messages · Page 1 of 1 (latest)

spark sparrow
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!llogs

heavy runeBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
spark sparrow
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That’s not a log

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I have no idea where you managed to get that from

ivory spade
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i download it here

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latest.log right?

spark sparrow
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Yes

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Please just download the latest.log and upload it. We’re not downloading zip files for security reasons

ivory spade
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i downloaded it and it gave me the zip file

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should i copy the full text and post it here?

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this right?

spark sparrow
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I see the server is online and some players are even on it

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Nothing really wrong here in this log

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Does it generate crash logs?

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!logs

heavy runeBOT
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Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:

1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)

If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:

1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.

These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html

ivory spade
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I don't see crash-reports

spark sparrow
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Show me a screenshot of your server files

ivory spade
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I just changed the java version of the server and now I don't see it restarting

spark sparrow
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why are you changing things?

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please just keep to the single thing otherwise we can't help