#server not starting
12 messages · Page 1 of 1 (latest)
If there are no crash logs of any kind, is anything being said in the console at all?
oh never mind if it is just dead and wont start at all contact support
!support
You can open a ticket here https://www.bisecthosting.com/clients/submitticket.php
Average response time: 15 minutes
!logs
Please send some logs over so we can help resolve your issue. To access logs on your Minecraft server, please navigate to your server panel's File Manager and take the following path:
1. Open the Server's File Manager
2. Navigate inside the 'logs' folder
3. Click on "latest.log" to download it and send the file over Discord to this channel.
(Do not send over any logs ending in .gz or we will not be able to assist you)
If your server is in a crash state (the server stops itself), please also attach a crash report, which can be found at the following path:
1. Open your server's File Manager
2. Navigate inside the 'crash-reports' Folder
3. Select the latest crash report by date/time and send it over Discord to this channel.
These files are required for debugging so, please send them over before requesting further assistance. No assistance can be provided without the files. If you have any questions about how to find these files, please take a look here: https://www.bisecthosting.com/clients/index.php?rp=/knowledgebase/136/How-to-find-and-view-Minecraft-server-logs-and-crash-reports.html
Ticket right away would be if you hit start and the console just shows like a single red line (if you can screenshot what it says, that gives info too!)
[20:39:31.119] [main/ERROR] [common.asm.RuntimeDistCleaner/DISTXFORM]: Attempted to load class net/minecraft/client/particle/ParticleEngine for invalid dist DEDICATED_SERVER
i cant make a ticket either
This would mean theres a client side mod trying to load; which would need removed