#archive-user-support

1 messages · Page 32 of 1

solar nacelle
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and yeah just like that i was typing a reply and my phone ran oput of battery lol

wild kestrel
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no

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oh wait nvm

solar nacelle
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I prefer the standard xbox controller for my pc @trim summit

trim summit
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I prefer the standard xbox controller for my pc @trim summit
@solar nacelle yeah i've been a ps4 kid and ive been interested in trying xbox controllers for a while now

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i hear a lot of people saying their layout feels better

solar nacelle
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it does

trim summit
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and ive used an xbox controller befoer

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and it feels better

solar nacelle
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but ill need to test the ps5 controller to be sure

trim summit
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ps5 controller is pretty similar to xbox controllers in term of shape

solar nacelle
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the only thing i dont like is the left joystick placement

trim summit
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lol

solar nacelle
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bruh

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i wonder what was the bad word

trim summit
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lol

frigid nexus
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I just got the Arctis Pro's, when i put the volume to max i hear static/white noise, is that normal?

rigid escarp
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Does anyone know how often the Arctis 7 Transmitter comes into stock? Literally waited till pay day today and it's JUST sold out 😦

urban geyser
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Not a clue, amazon usually gives you a rough estimate of when @rigid escarp

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@frigid nexus if its to max then your motherboard might be the problem with producing the quality sound at that high of a volume

tender rapids
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How to make mouse look good with config 3 apex pro rgb?

sterile ravine
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can i map a macro to launch the calculator on mac or windows? i have apex 3, and it doesn't have a calculator key.

tender rapids
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Hi I'm looking to buy arctis pro wireless but wanted to know will they work with xbox series x will they get usb audio update

vague ore
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Hey there. I'm looking for some assistance or clearance.

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Just got Arctis 7 and and Game mode I don't have any sound If I have 48000 Hz (DVD Quality) set.

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I only have sound on 32000 Hz (FM Radio Quality)

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How can I get the 48000 Hz running?

I would say my system is good and shouldn't affect it.
3700x
1080 ti
32gb ram
Windows up-to-date.

sterile ravine
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Pretty sure Engine has the ability to bind keys to "Launch Application"
@tulip totem i can't seem to figure out how, is there a guide?

vague ore
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Got it running! I clicked in the "Enchancments" disable all enchaments.

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Hope it helps for anyone else!

trim summit
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lol

tender rapids
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i need help with my mic and someone help me

exotic oracle
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i have a rival 600 and sometimes the left button doesn't work

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what can i do?

tender rapids
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dm me if you can help mw

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me

sinful rock
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wat abt ur mic tho

tender rapids
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its not working it worked all last night and now when i get home its not working anymore

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so if someone can help me please it would reallyyyyyy help me

fair plaza
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okay, so i have now let my headset sit for around a month or so and before that i couldnt hear the startup noise (arctis pro wireless) but now i could, the audio fades out over the span of 30 seconds and now i dont hear anything again. Anyone have an idea what could be the issue?

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if no one has a good answer im sending these back for warranty (bought them around a year ago and ive got a year of warranty left)

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no like fading out

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not just stopping

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completely fading out

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and once it was faded out i cant even hear the start up beep

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i should be able to hear a small beep when i turn the headset on

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but i cant hear that

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nope

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i heard it for the first time in a month after using this headset as a 250€ paperweight

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i was very happy but was immediately disappointed at the fact that i could only hear audio from one ear and then even that small amount of life just fading out of the headset

ocean briar
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Hi, just needed some help with a issue im having with my new Arctic 9x. It works well with my console (xbox) but connecting to pc via Bluetooth or xbox wireless adaptor it connects for awhile but always powers it self down/disconnects. I would have to power it back on and re connect with the same results, with the headset powering off. Firmware has no new updates. Thanks for any help

raw isle
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Hello, is the Arctis 7X transmitter compatible with the Arctis 7?

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ohhh

chrome comet
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I have a Apex Pro TKL and some of the keys don't work, like tey work but I have to hit the a few time. I'm had the keyboard for just over a month now

winter saffron
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i want to make my apex3 keyboard lightup on touch
how would i do that ?

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Oh Ok !

chrome comet
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can anyone elp e with some of my Apex Pro TKL keys not workng?

fleet lichen
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Hi All. I just bought the Rival 310 Mouse and it feels really lightweight and isn't as tall/bulky under my hand like my Logitech G502 was - so my hand gets kind of crampy. What is a larger SteelSeries Mouse that is wired and maybe a little bulkier/heavier than the Rival 310? I need something that isn't quite as flat, too. I need it to better fill the underside of my palm - if that makes sense.

tender rapids
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so

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can someone help me

mighty arrow
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Hello i want to ask why is my Arctis 3 Isnt generating any sound in other program when im connected to discord
can anyone help pls?

wild kestrel
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Idk

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I’m just here for the giveaway

mighty arrow
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YEs

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When im not connected to Discord voice channel its working fine

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but when im connected to the voice channel youtube and etc isnt generating any sound

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like this?

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its not showing the hnads free

halcyon topaz
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guys does mt arctis 1 have to be on to charge

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when its blinking red its plugged in, but after a while it turns off

mighty arrow
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it should be showing up

just experiment with changing outputs while connected to a discord voice channel to see if you get any results
@tulip totem but mine isnt showing the hands free

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its only showing up as bluetooth

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its not showing up the handsfree

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yup

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let me try

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oh oke it worked

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but the sound isnt clear as the bluetooth stereo

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can i fix this?

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Ahh i seethan

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Then*

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Thank you for your help

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it means alot for me

hushed dock
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Hey all! I originally had the arctis 7 with ganeDAC, just ordered up the Arctis Pro + gameDAC... my question being, how would I uninstall everything steelseries related to get a fresh install for this headset?

robust mauve
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Can i configure chat mix in arctis 5?

round eagle
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i have a question about the new arctis 9. I was wondering if the arctis 9 is also possible on an xbox? i looked it up already several times, but they all said it wasn't possible. But i thought because it was with a dongle that it should be possibele to use it on xbox. But i am not sure about that. I need to know the answer, because i am willing to spend some more money if i have a stable wireless connection, because i heard some complaints about the arctis 9x about the connection to your xbox. Thx for your help. Pls ping me when someone has an answer!

hushed dock
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@round eagle just a thought but maybe its like the others where it does work but no party chat?

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Im not tech but just a thought lol

round eagle
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thx for the help @hushed dock but i still want an answer that is sure

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but i really appreciate it

lament heart
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Steelseries Rival 3 Wirelss not connecting after firmware update, seems like its defect. What to do? I just received it today, it worked before firmware update but after that it sh** itself. Tested on 2 different computers, no difference, scroll wheel just blinks purpleish all day long

lament heart
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just gonna send it back nvm

topaz saffron
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Bruh

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I bought the Arctic 3 and it doesn’t even work

sinful rock
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return it

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and dont buy the 3

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sse doesnt support it

topaz saffron
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What’s sse?

sinful rock
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steel series engine

topaz saffron
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Thanks, any suggestions on what I should get? I play Xbox/ps

feral imp
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hiya

drowsy crater
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What happened to the 7DTD Giveaway?

feral imp
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so I‘ve been considering getting a new headset for the next gen console release, and tge steelseries arctis pro wireless is obviously one of the candidates I‘ve been eyeing.

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but I‘m kinda burnt on steelseries because both batteries that came with the headset + both replacement batteries had their contacts scratched up after a few months of heavy use

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that is for my previous steelseries hs

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I was wondering if anyone has had the same issues and how you dealt with the batteries not charging/not connecting to the headset and if that’s still a problem with the new headsets

fiery nova
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Thanks, any suggestions on what I should get? I play Xbox/ps
@topaz saffron on the website you can sort buy platform, so I'd go there and then pick something based on your budget.

agile lance
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Can anyone help me with my mouse software

tender rapids
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Can i make the rgb on rival 600
like its on config 3 apex pro tkl

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to look the same

sinful rock
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use prism sync

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in apps

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enable it

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and customize there

tender rapids
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i cant make in prism sync

sinful rock
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y not

tender rapids
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apex pro rgb like config 3

sinful rock
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ogh

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oh

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idk if u csn

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u can make configs on both

tender rapids
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i cant

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default config 3

sinful rock
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and set them the same

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?

tender rapids
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the design i cant re create it on prism

sinful rock
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confusion

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wat is the design

tender rapids
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idk check

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apex pro tkl config 3 design

sinful rock
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just send a screenshot of the config

tender rapids
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its black colors but it changes 30colors

sinful rock
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can u send a vid of it in effect

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idk wat u mean

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if it is not on the prism sync

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maybe ur mouse cant do it

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so wat i am thinking is

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either it is rgb but when u press there is a wave of black

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or

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it is turned off and there are waves of color when u press

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@tender rapids

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idk if a mouse can do that

compact steeple
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Which tkl keyboard is that?

fathom parrot
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anyone know how to make game and chat into 1 ouput instead of 2 outputs

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k

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I'm trying to record with NVIDIA Shadowplay, but it only records the device it is on. Discord is set to the chat and it wont record the audio from it

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but doesnt discord sound weird asf with it having it on game?

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lol i dont even use the chatmix

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@tulip totem thanks ig.

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lol im just going to have to get used to it. It sounds weird

trim summit
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lol

sinful rock
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is there a way to make my mouse light up only when i press a button

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like there is on keyboards

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on the randomfrankp vid on the aerox three he had that lighting config

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so i was wondering

trim summit
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no

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i think its a aerox 3 only feature

sinful rock
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BRUH

trim summit
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but idk itd be a pretty cool feature for ss mouses

sinful rock
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honestly it is just software

trim summit
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eh

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idk if they gave him the aerox 3 early

sinful rock
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they should add it

trim summit
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hes probably using some beta version of the update

sinful rock
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ok

obtuse shore
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Only my I and left Alt refuse to follow the color scheme. Normally they show red.
Msi gs 65 stealth series.

fresh lake
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Hopefully this is the right place for this: Discord tells me it doesn't detect input from my new Arctis Pro Wireless. I've got both "Certified" options selected for Input and Output. Mic works when troubleshooting in Windows system settings. Any ideas?

mossy sonnet
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ayo i cant turn caps lock off on apex pro tkl anyone know how to fix

fiery nova
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Not sure, try a hard reset to start?

trim summit
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Hopefully this is the right place for this: Discord tells me it doesn't detect input from my new Arctis Pro Wireless. I've got both "Certified" options selected for Input and Output. Mic works when troubleshooting in Windows system settings. Any ideas?
@fresh lake use game and chat

fresh lake
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@trim summit I don't follow

trim summit
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uhm

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for input

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use game

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and for output us chat

fresh lake
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I only have one input option for the Arctis.

trim summit
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really

tender rapids
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Hi guys i just bought a rival 3 wireless and i contacted SteelSeries support and i have a defective unit (my Bluetooth isnt working) should i refund it or get an exchage. Im thinking to fully refund it and get my money and buy the Steelseries Aerox 3 Wireless which is a way better mouse. Is it a good idea and do you guys have any word when stock is going to arrive ?

livid cloud
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i cant see any problems with the idea

tender rapids
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Does anyone know the pricing of Aerox 3 Wireless in Australia, I did direct conversion from 100 US to AUD is 140, I feel like the pricer would be higher for the mouse your paying in Australia

chrome comet
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can anyone help me with some of my Apex Pro TKL keys not working properly?

rich gale
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anyone have any suggestions how to get msi mobo's mystic to work with the apex pro?

rigid glade
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Getting an issue with the Apex 7 TKL where profiles aren't being saved to the keyboard anymore. It was working a day ago and now none of the configs on the keyboard itself are updating. The keyboard settings change when I change them in the software, but if the keyboard gets reconnected or I change profiles on the keyboard via the OLED then it reverts to the ones it has saved rather than what is shown in software.

mighty arrow
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Im getting issues with arctis 3 bluetooth in discord, it always have voice feedback

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anyone can help?

ornate lake
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for some reason my shift and b keys are not lighting up properly on my apex 7

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it's as if the keys change color too slowly or too fast

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I've tried changing the colour settings but still happens, I've also tried factory resetting it... still no effect

analog meadow
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My Arctis Pro Wireless keep losing the ability to play sound and all the vids and programs that are supposed to play sounds just freeze and unfreeze every second without playing sounds.

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I did fix this a week ago but the same fix doesnt work anymore

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And I could really use some help with this :)

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Changing USB Ports works makes the headset work for like 3 min then it happens again

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and now the sound just suddenly works again after i x out of the GG Software

fair plaza
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just to ask where is the serial number on the arctis pro wireless located?

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i finally decided im returning them for warranty

tender rapids
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Aight i'm in a bad mood

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Is anyone else having this same problem as me? The Arctis Pro - the right earpiece consistently gets a crack along the bloody joint

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The first pair i had lasted about a year and got a crack when i accidentally yeeted it across a room

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second pair it just happened over half a year

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this pair it's happened within a month

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and i've been more and more careful each time i've been sent a replacement

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yet they keep getting the exact same bloody crack

dapper radish
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You might've dropped it once, the crack was small, and got worse over time

tender rapids
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It's fallen off my monitor ono my desk a few times but that's it

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that's what, a 30 cm fall

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but i've had it a month and a half

fair plaza
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still could cause problems

trim summit
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does it fit comfortably on your head

tender rapids
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for now yes, but i know from experience this crack will get worse and worse until it's barely holding together

dapper radish
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You might've just gotten a bad model. It's technology, it happens

tender rapids
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Yeah, but unfortunately i can't return it as the period of time to d oso has already ended and my original warranty is now gone

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I'm gonna use plastic glue lmao

trim summit
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lol

fair plaza
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just try not to be too rough with them after that glue tho

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i mean my arctis pro wirelesses have faired amazingly when my older brother yeeted them across the room in a fit of rage because i hit my desk or something like that, i've always wondered, does he have anger issues?

wanton pumice
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I have problems opening Steelseries Engine 3, anyone who knows what to do?

fierce bolt
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Heyja!
Is there any way to make a button on my keyboard, that changes only color, when I press it?
I want to make a Mute-Button, that stays red while mutet and turns green, if I can talk again. Is that possible?

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Just like the "Caps-Lock" Button works

red cairn
signal shuttle
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Huh... that is weird

sinful rock
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wat is

tender rapids
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There is no noise reduction on there

signal shuttle
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But that makes no sense it should be there , the 7 defo has noise suppression

tender rapids
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Yes indeed

red cairn
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Is there no way to change it cos the quality is a bit weird and theres not even background noise i need to worry about

signal shuttle
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But you can edit that noise reduction

tender rapids
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You can make a ticket on the website and they might be able to help you tho

signal shuttle
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at least on the 5 you can

red cairn
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Ok

tender rapids
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Yea but it might be because its a new version

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Cuz I have the 5 and it's there

opaque cedar
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Can anyone help me setup my arctis 9 wireless to pc? My pc says it's connected and the light on the headset is green but I can't hear anything

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The wireless transmitter is just blinking white

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Nevermind I fixed it

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How do I make it so i don't hear myself

trim summit
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sidetone?

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go into the sse

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and slide the sidetone bar all the way to the left

opaque cedar
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sse?

tepid ruin
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hey dudes, i got my rival3 a week ago and it has worked like a charm, but today the 2.4 gHz just stoped working, im on a mac. something youve heard of?

proper thunder
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hey @tepid ruin what do you mean by the 2.4ghz isnt working i may be able to help

tepid ruin
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so when i switch t 2.4g

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instead of bluetooth

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the mouse just dies

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blinks like its looking for connection then nothing

proper thunder
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take it its the RIVAL 3 WIRELESS ?

tepid ruin
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oh yeah!

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sorry

proper thunder
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np give me a sec will have a look to see if i can find an answer

tepid ruin
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thanks 🙂

proper thunder
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@tepid ruin have you looked in the ss engine at the settings ?

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To enjoy GameSense integration, program macros, and
customize lighting effects and other mouse settings on your
new Rival 3 Wireless mouse, download SteelSeries Engine at
steelseries.com/engine

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CONNECTING VIA 2.4 GHZ WIRELESS
1 Connect the Rival 3 Wireless’ Nano Dongle 10
to an available USB port on your device.
2 Toggle the Wireless Mode Switch 13 to the
“2.4 GHz” position.
3 The Scroll Wheel 3 will glow orange when
connected.
4 To further customize your mouse, or re-pair
a Nano Dongle 10, download the SteelSeries
Engine software from steelseries.com/engine
More detailed product information at steelseries.com/rival-3-wireless
PAIRING VIA BLUETOOTH
1 Initiate Bluetooth pairing mode on your
Bluetooth 5.0 or higher enabled device.
2 Hold the CPI Button 4 and toggle the Wireless
Mode Switch 13 to the Bluetooth position to
turn on your mouse.
3 The Scroll Wheel 3 will start blinking blue
when searching for a connection.
4 Select “Rival 3 Wireless” on your Bluetoothenabled device. The Scroll Wheel 3 will glow
orange when connected.

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also have you tried these if not let me know

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orrrrr may sound silly but need new batteries

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BATTERY LEVEL INDICATOR
The Scroll Wheel 3 will flash orange to notify
you about battery life:
Flashing every 5 minutes ~10 hours of use left
Flashing every 2 minutes ~5 hours of use left
Flashing every minute ~2 hours of use left

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TRY them and let me know

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@tepid ruin

tepid ruin
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hmm yeah the ss engine ive had from start and looks like all the settings there are dandy

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ill try new batteries but it works fine on BT

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how long is the battery life usually on these things?

proper thunder
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RIVAL 3 WIRELESS
Industry-leading 400+ hour battery life for uninterrupted power-efficient use
Dual connectivity via gaming-grade 2.4 GHz and multi-purpose Bluetooth 5.0
Ultra-low latency wireless with wired-like performance
Pixel-perfect TrueMove Air optical gaming sensor
Hyper durable materials engineered with high-grade polymer and switches

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i would say if you have tries all them log on to the SS website and create a support ticket 😉

trim summit
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sse?
@opaque cedar steel series engine

proper thunder
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yes your right @trim summit

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@tepid ruin always welcome to slide in me dms or let me know the outcome if you subbmit a ticket 😉

tepid ruin
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thanks, ill make sure its not my OS first! 🤙

proper thunder
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perfect

dense otter
wild kestrel
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E

dense otter
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yet

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yemb

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damb

wise beacon
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Arctis Pro + GameDAC. My Arctis Pro's GameDAC Game playback device keeps disappearing leaving the GameDAC Chat playback to be the only audio my headset can use.
I have searched on Google, but found no answers I could use. I wondered if you guys knew. Thanks on beforehand.

proper thunder
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try here @wise beacon

wise beacon
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It states to put my "GameDAC" as my Default Communications Device, but I have 2 options. Currently I only have 1 option, the one I am using now, GameDAC Chat. But I need GameDAC game.

But thank you anyway :)

tender rapids
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Anybody have a remedy for this? I don't use the discord integration because it's broken(?). Would really love to fiddle with it.

scenic axle
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Yo, I have problem with my rival 710, the oled display is not working at all, in SSE3 i manage to upload gif and everything, but display on mouse is just not working

dull lodge
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I need help asap

sinful rock
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I need help asap
@dull lodge with wat

tender rapids
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ok

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im here

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@dull lodge

sly lintel
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my league of legends gamesense gold counter is messed up, it flashes at 300 instead of 3000, anyone run into this issue and know how to fix?

zenith lintel
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please ping me with the response! ty

weak geyser
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Just compare the features to determine whether the $50 price bump is worth it for you. Do you need a headset that'll work on both PC and PlayStation or just PC? Do you need your headset to work wireless through the dongle but also be able to connect to a Bluetooth device and play audio between two devices at the same time? If no, then go with the 7s and save some money. The sound will be the same since both headsets use the same drivers and the build quality is the same between the two @zenith lintel

urban geyser
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Aren’t all steel series headphones are compatible?

mighty arrow
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Why is my arctis 3 bluetooth have voice feedback in discord?

zenith lintel
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Just compare the features to determine whether the $50 price bump is worth it for you. Do you need a headset that'll work on both PC and PlayStation or just PC? Do you need your headset to work wireless through the dongle but also be able to connect to a Bluetooth device and play audio between two devices at the same time? If no, then go with the 7s and save some money. The sound will be the same since both headsets use the same drivers and the build quality is the same between the two @zenith lintel
@weak geyser ok thanks!

unborn iron
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I need help pls

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I would love to know what the 5 equalizers on the transmitter base station for the arctis pro wireless mean

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like each one

opaque cedar
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My arctis 9 headset makes a weird static sound right before playing a sound after it just being silent. Anyone know how to fix that? Hope that made sense lol

proper thunder
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Use this channel to ask support questions & help others! ***YOU WILL NOT RECEIVE SUPPORT FROM STEELSERIES HERE. Please open a ticket at https://www.support.steelseries.com/ to receive assistance from our Support Team.

signal shuttle
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Why did you copy and paste the bio of the channel into the chat?

livid cloud
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Who knows

tender rapids
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And I really liked the mouse, it's perfect

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But something happened 2 days ago, my mouse shows that it's Not connected and I feel that my sensor lags in game and desktop, I don't know or even remember what happened exactly

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Plus how can I set the DPI to a specific number ? I see I can't set to 800

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Lol

trim summit
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the 105 doesn't support gamesense

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if you scroll down, it shows a list of items that support gamesense

tender rapids
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rip

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xd

mighty arrow
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Can Arctis 3 Bluetooth use the Steelseries Software?

proper thunder
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yes should do

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have u tried conecting it to the ss engine

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@mighty arrow

mighty arrow
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Yes

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@proper thunder but its not detected in the ss engine

proper thunder
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have you tried plugging it in to the pc via usb

mighty arrow
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it doesnt have the usb thingy

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Only bluetooth and the aux thingy

proper thunder
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can u take a screen shot of your dashboard on ss

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dm if u want

mighty arrow
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is arctis 3 bluetooth not supported?

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im kinda new with steelseries

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@proper thunder

tough sonnet
mighty arrow
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@tough sonnet is there any certain Ss engine version i can download so it can compatible with my arctis 3 bluetooth?

tough sonnet
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from what I know, there isn't any

wind tide
#

my arctis 7 microphone stopped being detected by windows earlier today

proper thunder
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have u done a update to windows recently

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go into audio settings does it say anything else is being used as a mic

wind tide
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nope

signal shuttle
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What does the drop down display

proper thunder
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have u selected drop down

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@signal shuttle beat me to it haha

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or try troubleshooting

signal shuttle
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You don’t need to tag me I’m still here lol

wind tide
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it doesnt display anything new

proper thunder
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yeh force of habit from work group

wind tide
proper thunder
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turn side ton up see if that helps

wind tide
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thanks

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hmm wait

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windows still doesnt detect it, though the microphone is working.

signal shuttle
wind tide
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alright

proper thunder
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yeh support can hep we can only try 😉

fossil venture
#

is an apex pro keyboard worth it??

proud zinc
#

guys which steelseries headset should i get to use wired on the xbox series x

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(preferrably arctis series)

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waot guys can i use the arctis 7 wired?

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and if i can, does a phonejack cable come or do i havre to buy seperately

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or what about the SteelSeries Arctis 1 Wireless

pulsar heart
#

does my articis 7 turn yellow?

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out of stock black

steady cargo
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i want to get the arctis 7x... but its only on steelseries website. you know if theyll be in stores soon?

lunar swan
#

I'm confused, my Rival 3 isn't recognised by the engine software, is that normal or is something wrong?

nova shard
#

Someone has a solution against the headset that isn't recognized by SSE after a reboot or just booting windows up everytime ? tHONK

sly lintel
#

@fossil venture i think it is to be honest

chilly agate
#

Hi just got the RIval 3 wireless today. I can't for the love of God get the Keybinds to work on this mouse in bf4. I have tried also to just keybind using the mouse for in-game buttons and it will not recognize any of the side buttons or the scroll wheel click function. And yes I have steelseries engine installed. I have gaming mice and have not ever ran into this issue before. Any ideas? And it is not in blutooth mode either.

hollow oracle
#

hi, i've got the arctis pro wireless and am lost as to what settings i should be using and how to fully optimize it for its best potential. any pointers?

#

i just got it ootb

trim summit
tender rapids
#

any good kb for 75$ with delivering to Poland in price? My original thought was Apex 3 but its more expensive in my country. Anyone got one for 75$ or any other good kb suggestions? thanks

digital elbow
#

Does anyone else also have this? So, every time I boot up my computer I can't pick a configuration. I first need to go to the steelseries engine and manually press revert because "it is not synced". After that it works just fine but I don't believe this should be normal. I already have reinstalled it and it didn't work. I have already tried manually syncing it but that isn't the case either. It is for the arctis pro wireless btw

sinful rock
#

any good kb for 75$ with delivering to Poland in price? My original thought was Apex 3 but its more expensive in my country. Anyone got one for 75$ or any other good kb suggestions? thanks
@tender rapids Hyperx Alloy FPS PRO idk wat the price is in ur country tho

tender rapids
#

100$ :(

sinful rock
#

OOF

#

this may seem kinda cheap but i have it is pretty nice

#

redragon k552

#

should be 40

#

if u want 60%

#

dk61e

tender rapids
#

I dont like 60%

#

I prefer 100-75

sinful rock
#

look at redragon k552

tender rapids
#

alright

sinful rock
#

solid board otemu switches

#

no deck flex

#

AT ALL

tender rapids
#

Kunara?

sinful rock
#

doesnt matter

#

coz

tender rapids
#

Kumara*

#

The same?

sinful rock
#

i think kumara is version with blue switches

#

just chjeck title

tender rapids
#

What about k587

#

Is it good

sinful rock
#

idk

#

looks good

#

lmao

tender rapids
#

Bruh there are none of k552 in my country

sinful rock
#

looks like a corsair kb

#

oof

#

HAHHA

#

the k587

#

is basically

#

a k70

#

lmao

#

surew

#

it is good

#

but

trim summit
#

lol

sinful rock
#

make sure u select the switches u want

trim summit
#

im thinking of getting a k65 lux

#

or k65 rapidfire

tender rapids
#

so should i get k587 or there are any better

sinful rock
#

@tender rapids k587 looks solid but it is blue switches

#

if u r alr with that

#

go for it

tender rapids
#

blues are loud?

sinful rock
#

very

#

look at some reviews of the k87

#

i mean

#

k587

#

on yt

tender rapids
#

then no

sinful rock
#

and see sound test

#

and stuiff

tender rapids
#

i want a quieter

#

Like Browns?

sinful rock
#

reds

#

are good

#

browns too

tender rapids
#

Then reds or browns

#

Any goods?

#

@sinful rock I-Box Aurora K4?

trim summit
sinful rock
#

??

tough sonnet
#

seems like a great ad

plucky vortex
#

lol

trim summit
#

yeah

wild kestrel
#

Hi one of my friends apex 7 blue switch stopped working

#

How can you fix it

sinful rock
#

wtf

#

the switch came out

#

???

#

pretty sure that is not supposed to happen

#

coz the apex 7 isnt hot swappable

#

sooo

#

the solder broke or something

wild kestrel
#

rip

proper thunder
tender rapids
#

Hi, you seem like the perfect fit for my new product. Magic beans only $200 USD.

proper thunder
#

@tulip totem dont get me started haha

placid leaf
#

real quick question, should i get a stand alone mic and keep the headset(Arctis 5) or get a better steelseries headset?

#

ok.

proper thunder
#

never had a problem with the ss mic on the headset for gaming but like when i stream i have an external mic

trim summit
#

thats nothing

#

the mods are unstoppable

merry canopy
#

im trying to use a promo code i got from a ffriend to buy a qck large artist mousepad, but it says the coupon cannot be combined with other promotions. can I not do a discount on the item?

proper thunder
#

@merry canopy code duke for 12% off

#

what code is it and r u trying to use 2 codes ?

#

uk based ?

merry canopy
#

ye uk based

#

got a 10£ off first order code from mate

#

tried to buy a mousepad but it says i cant use it with other promotions

proper thunder
#

give me a sec

#

dm me

merry canopy
#

is the limited edition mousepad promotions or something?

#

okok

proper thunder
#

try useing it on a different product to see if it works

merry canopy
#

ye will do ty

rich gale
#

anyone know how to get the apex pro steelseries to sync with msi mystic

tired jay
#

Hi I just got an arctis pro wireless and I am having some issues could anyone help me?

proper thunder
#

@tired jay whats wrong ?

tired jay
#

So I plugged everything in and then I was messing with the Steelseries Engine 3 stuff that I installed finally kind of figured out how to use it and then all of the sudden the headset like go disconnected or something and I can't talk or hear anything but its still says connected

#

@proper thunder ^

proper thunder
#

might have to go into your pc settings as might of changed the output

tired jay
#

the second I touch the sound/ volume controll on the desktop it turns all sound off

#

but I can't talk either way Idk it was working fine until I messed with the Engine 3 stuff which I didn't even change anything on.

tired jay
#

Figured it out. Also is there a way to adjust how loud I am in the Mic? through the app

trim summit
#

you mean the engine?

tired jay
#

yes

#

Like can I make it so my mic is less sensitive through that?

#

Its picking up my game sound because I'm blasting it to hear footsteps... lol

hasty lagoon
#

can't you wear a headset? what headset do you use?

#

oh.

#

I see.

#

your headphones are the source of the blasted game sounds?

tired jay
#

yes

#

is there a mic sensitivity settings thing anywhere?

hasty lagoon
#

See, if you were on xbox I could help you.

urban geyser
#

I believe so Stimpy

tired jay
#

where?

wild kestrel
#

what where?

trim summit
#

is your engine updated

tired jay
#

I just got the 3rd gen one idk

#

downloaded that from the website

hasty lagoon
#

try going to the settings page and use the control F function to search for mic control on seperate pages.

tired jay
#

Nope

#

Nothing there

#

Btw anyone have good EQ for WARZONE?

tender rapids
#

My Rival 500 is misregistering clicks as the ESC key. It's a pretty debilitating issue to have for a gaming mouse. I'm wondering if anyone else has run into this or has a fix for the issue.

I've had the mouse less than a week so I'm a bit pissy about it going haywire in that time frame.

calm plinth
#

How much buttons are on the rival 700 idk if thats the name but the mouse with the oled screen plz @ me

#

@tulip totem thanks :)

rich gale
#

anyone know how to get the apex pro steelseries to sync with msi mystic

worn olive
#

okay so i have a loose connection in the main headset connection wire and i want to replace the extension one as well

feral spruce
#
worn olive
#

does that include

#

the mic one?

#

because there is a main headset connection one

#

and the one for the mic

feral spruce
#

Check both links out.

#

Not sure which you're referring to but I found those on the site.

worn olive
#

the splitter one also

#

where it then can be connected to the main headset wire

#

it looks like that

feral spruce
#

Out of stock it seems though.

worn olive
#

Damn lol

#

okay well that helps out a lot

#

TYSM!

feral spruce
#

No problem! Hope they get 'em in stock shortly.

tender rapids
#

Hey, this is more of a question than anything, but the artics 7 wireless uses a transmitter with a 2.4 ghz transmission (at least that’s what it says on the specs), but it also mentions wifi. Does the transmitter need to be connected to a network for usage, or is it a standalone signal?

sly lintel
#

if i'm not mistaken the 2.4 ghz transmission IS a wifi signal, I don't believe it has to be connected to a network, the arctis pro wireless don't so i assume it's the same

tough sonnet
#

yah it needs no wifi to work

sly lintel
#

though i'm new to all this so i might be very wrong

tough sonnet
#

ive never had the problem

#

and im right next to one

sly lintel
#

^ that makes a lot of sense, though it might run on a different channel to help prevent this?

tough sonnet
#

a router wont affect it

sly lintel
#

cus each frequency band has multiple channels

#

@tough sonnet its possible that if they are coincidentally on the same channel that it does

#

also, is ur router using 2.4 or 5ghz?

tender rapids
#

any good keyboard preferably red/brown switches for 50-75$ ?

#

i don't know if i should go for TKL or FULL, i frequently use the + letter from the numpa

#

numpad*

#

other than that, i dont think i ever used the numbers from it

tough sonnet
#

if you think you can live from out it get the tkl but if u think you cant live from out it get the full

tender rapids
#

i mean i am using the + on numpad for a quick + typing, i am programming quite a lot and i am frequently using it

#

and i never used shift + =

tough sonnet
#

what about the numbers

tender rapids
#

i am not using numpad's numbers

tough sonnet
#

its late okay

tender rapids
#

when you of in the cold

tough sonnet
#

also i think it would cost u more then 50-70

tender rapids
#

?

tough sonnet
#

for a good one

#

i use my num keys as macros

tender rapids
#

so theres no 50-75 good tkl?

#

page up / page down nope

tough sonnet
#

im not sure of any but u can prob find one

tender rapids
#

i have one keyboard, but i dont know if it is in US

#

yeah i cant find it on amazon, but in my country it is in every known electronics shop lol

tough sonnet
#

Steelseries does have the apex tkl for 130 and full for 160

tender rapids
#

its called spc gear GK630

#

and it is made by silentiumpc

#

Check our new gaming keyboard GK630K. Design based on your feedback. It's mechanical; it's TKL, it's Kailh switches.
✔️ full-fledged RGB illumination
✔️ rock-solid chassis with aluminum top cover
✔️ n-key rollover
✔️ detachable cable

#

for 55,54

tough sonnet
#

im not sure but im going to head off to bed now

tender rapids
#

good night then!

azure shoal
#

hello, my apex 3 kb is double typing, any advice pls? 🙂

trim summit
#

good night then!
@tender rapids that looks sick but it looks like it'll be too high

tender rapids
#

Its 55$

#

Kalih Blue/Red/Brown

#

What switches are the quietest ones

trim summit
#

red/brown

#

reds are linear and don't have that bump to get over

#

browns are tactile and have a bump you have to get over, but they don't make noise

#

blues are clicky switches

#

can you send me the link for that keyboard @tender rapids

sly parcel
#

Will cherry MX red/brown keycap replacements fit on my APEX 7 TKL keyboard with brown switches?

sinful rock
#

YES

sly parcel
sinful rock
#

ya all ss switches have standard mx stems

sly parcel
#

Steel series Apex 7 TKL (brown) is gateron switches?

tender rapids
#

can you send me the link for that keyboard @tender rapids
@trim summit this keyboard isn't in US i think

#

Ill try my best

trim summit
#

oh

#

thanks in advance

dense condorBOT
#
clima ;-;#8707 has been warned

Reason: Posted a link

tender rapids
#

@trim summit

trim summit
#

uh

#

send it in dms

tender rapids
#

my nimbus+ analog sticks keep freaking out when i hit R1

terse flicker
#

Hey! Uhm, I wanted to ask if there are any sort of PCs or Laptops that are being sold on the website? I saw keyboards, mice, controllers, etc.

frozen rock
#

Nope, SteelSeries doesn't make PCs, or laptops. They only make gaming peripherals

terse flicker
#

Alrighty! Thank you for your time!

wild kestrel
#

Is the apex 5 hot swappable

sinful rock
#

HAHHAHA

wild kestrel
#

Yes or no

sinful rock
#

no

#

...

trim summit
#

.

#

did he just

sinful rock
#

he did

#

🤦

frail halo
#

Good morning from PH. anyone there want to share their configs in discord for apex pro keyboard??
cause my discord doesn't show the users in the small screen on the upper right

sinful rock
#

im too broke to afford aex pro

#

lmao

#

u can ask @signal shuttle

frail halo
#

dude don't worry just got lucky from my 13th month pay and overtime xD

sinful rock
wild kestrel
#

did he just
@wryxn.#1249 what happen

sinful rock
#

lmao i cant unsee this

trim summit
#

neither can i]

wild kestrel
#

...

#

Im small brain pls explain

sinful rock
#

apex 5 isnt hot swappable

#

soo...

trim summit
#

how did you manage to pull the switch out

tender rapids
#

I don't think you guys know what hot swap means.

trim summit
#

and not take the keycap off

wild kestrel
#

Well maybe that’s why it wouldn’t go in

trim summit
#

..

sinful rock
#

HAHAH

#

lmao

wild kestrel
#

Sorry misspelled

trim summit
#

lol its ok

#

anyways

#

what key did you pull out

wild kestrel
#

J

sinful rock
#

HAHA

#

lmao

wild kestrel
#

He is small Brian

sinful rock
#

well

#

now

wild kestrel
#

Aaaaa I can’t spell

sinful rock
#

u r screwed

wild kestrel
#

Yes

trim summit
#

he pulled out j

#

oh boy

wild kestrel
#

Well I didn’t pull it out

#

It just fell out

wild kestrel
#

The switch

#

It broke first

#

Then it snapped

#

Now it won’t go in

sinful rock
#

i cant stop laughing

trim summit
#

hasdyuaha

wild kestrel
#

Also it’s not my keyboard

#

It’s my friend

trim summit
#

HBSADA

tender rapids
#

Anybody have a fix for this? Game Sense works but I'm not able to customize things or even see what the keyboard layout is.

sinful rock
#

u r in the discord config

#

wait

#

nvm

#

i am dumb

#

if u wanna customize idk if u can the rgb

#

but u can only turn on gamesense

#

for the screen

#

and config the rgb in illumination

frail halo
#

@tender rapids bro does your screen on the oled shows the one talking?

tender rapids
#

Yes it does.

frail halo
#

ohhhh. what did you do bro??

#

can i see the setting?

tender rapids
wild kestrel
#

help

#

how do i convince him

#

to dont

sinful rock
#

lmao

#

tell him he cant

#

honestly

#

wat a dum dum

#

is he ur friend

signal shuttle
#

u can ask @signal shuttle
@sinful rock what can they ask me?

sinful rock
#

somethin abt the apex pro

trim summit
#

configs

frail halo
#

Cause my screen doesnt show peeps who are talking. xD @signal shuttle

wild kestrel
#

@sinful rock yes he my friendf

sinful rock
#

L AO

#

well does he have warrant

#

y

#

if he claims it "snapped off"

#

he can rma

#

maybe????

#

is it still in warranty

#

@wild kestrel @wild kestrel

#

reeeeeeeeeeeeeee

wild kestrel
#

@sinful rock what

#

idk ill ask

#

yes he does @sinful rock

sinful rock
#

then send it in for warranty

#

does he have prrof of purchase

#

claim on the steelseries website

#

@wild kestrel @wild kestrel

wild kestrel
#

?

sinful rock
#

does he have the recipt from when he boughjt

#

@wild kestrel @wild kestrel @wild kestrel

wild kestrel
#

um

trim summit
#

lol/

wild kestrel
#

it too late he already orded another one

trim summit
#

oh boy

slate kindle
#

I'm looking for a new keyboard and mouse combo, and everytime I am replacing something I like to switch brands, idk dog about steelseries keyboards

#

Can someone dm me directing me around the keyboard line and all their specs and what's the difference

#

Something that's heavily defining what I get is price and I'll probably order on black Friday

tender rapids
#

I'd really suggest checking out some review vids. I just bought a new mouse and keyboard and less than a week in both are having issues.

slate kindle
#

F

#

Is it software issues or hardware issues

#

If it's hardware then damn

sinful rock
#

lol

tender rapids
#

For the keyboard it's the hardware. I got the 10 key version of the Apex pro and the switches that aren't omnipoint are really cheap and a few are on a hair trigger.

sinful rock
#

my mouse is fine

#

i love it

slate kindle
#

So how much of the keyboard is omnipoint

sinful rock
#

only the 60 percent part

tender rapids
#

^

slate kindle
#

If the 10key costs more and is a Lil worse then I'll avoid that one

#

Wdym 60% part

#

Just all the letters?

sinful rock
#

and numbers

#

and special characters

slate kindle
#

Enter ctrl ect?

sinful rock
#

no fn keys

#

ya

slate kindle
#

Ok

tender rapids
slate kindle
#

Ew

#

The arrow keys aren't part of it

sinful rock
#

dont tell me u game with arrow keys

slate kindle
#

I don't but I like having non shit arrow keys

sinful rock
#

i mean

tender rapids
#

I don't mean to scare you away from Steel Series but the quality just doesn't match the price for me.

sinful rock
#

steelseries red keys are FINE

slate kindle
#

He was saying they felt cheap so idk

sinful rock
#

they r the same switches

#

in the apex 7

slate kindle
#

Whatevers best for my money is what I'm looking for

sinful rock
#

r u a hardcore gamer

slate kindle
#

I'd like to be but my current pc won't let me

sinful rock
#

coz unless u play crazy competitive

#

u dont need omnipoints

slate kindle
#

I'm a geforce now gamer

#

Ok so what else is there

#

Since the omnipoints seem fancy

sinful rock
#

oled screen

#

oh u mean kbs

#

apex 7 pretty solid

slate kindle
#

Ok bet

#

Yo what

#

That's cool asf

#

Magnetic wrist rest dooope, on my current one I snapped those plastic bits that connect it to the keyboard and it's annoying

#

Ok what's the difference between the Apex 5 and 7

tender rapids
#

It's a glorified membrane keyboard.

#

They say the switches are the same as blues but I went for the 7.

slate kindle
#

Ah Ok

#

So the 7s where to aim for

#

Thanks

#

Currently I own silent reds from corsair, what's the difference between silent reds and reds and also blue

#

Since not sure what to pick

#

Since this keyboard looks very promising to me

#

Unfortunately there is no USB pass through which I'd like to have

tender rapids
#

I'd suggest picking up a switch tester from Amazon or checking out some youtube videos for switch info.

fiery nova
#

Since not sure what to pick
@slate kindle Browns are also very nice, work well for gaming and typing. But people prefer different switches. I find reds uncomfortable to type on, and while blues are nice they feel a bit too heavy. So browns worked for me.

slate kindle
#

I type alot but I also game alot and I don't know much about browns for gaming

#

I hear reds and blues are preferred for gaming

fiery nova
#

well the actuation point and required force are the same so its just preference.

slate kindle
#

Is it?

fiery nova
#

Take it from me - they work well for gaming

slate kindle
#

I'll add browns to the pool of considerations

fiery nova
#

You can see here, same actuation point and they all have 50g force

slate kindle
#

I rarely belive that stuff on charts on websites tbh

jagged scroll
#

Watch video

slate kindle
#

I just check websites for hardware specs

jagged scroll
#

I'm sure 95% of videos are the same thing as those charts

slate kindle
#

Well I came hear since I like chatting about stuff first and actual consumer feedback n shit, then I just watch random stuff later

weak geyser
#

Unless you have money burning a hole in your pocket or just want the very best, there's no reason to get omnipoints. The Apex 7 with whatever switch type you like the best whether that be red, blue, or brown will be more than enough for the vast majority of people

slate kindle
#

Sounds about right, as cool as they sound, doubt I'll use them to their advantage

unique ridge
#

Are the wireless pros and wireless arctis 1 supporting PS5 now? Is the software update available?

#

Cool. Thank you because some headsets are saying you need an update.

#

OK so pro wireless needs the update

#

Optional firmware update will add PS5 input mode to transmitter box
Connects wireless via USB
3D audio on PS5

#

Oh man, you are awesome!

#

Thanks my dude/dudet.

#

Is there a blog on the SeriesX as well?

#

found it...Duh.

#

Bottom of the same entry

buoyant mist
#

I have Arctis Pro Wireless headphones. I read that if the headset is connected, the line-out is muted. I'm trying to figure out how to get the headset mic to work in a non-USB configuration, using only the line in/line out. Is it just not possible?

#

Bummer. Okay, thanks anyway.

desert frost
#

so am i able to ask about things other than steelseries items here?

sinful rock
#

NO

#

jk

molten crystal
#

using an apex 100 as a second keyboard as a makeshift streamdeck, I have my bindings set up F13 - F24 so it doesnt interact with anything i do in game but I needed more keys so I tried making macros with F13 - F24 with modifiers (alt, ctrl, shift, etc.) but the macro editor/recorder doesnt read F13 - F24

#

is this a software thing or hardware.. idk much about this keyboard it's fairly outdated

fallow breach
#

I had wondered the same. I find a great many games even ignore those upper Function keys too. Like the homebrew PTT foot peddles I made using a Teensy I used some of the upper Function key numbers, OBS will see it, Discord can use it (though lables them UNKxx keys).

#

But I too would like to have the Macro Editor in SS3 allow me to add CTRL/ALT/SHIFT (Even WINkey) modifiers to the other key presses.

#

And... enter other F13-F24 keys to send (even though my APEX M750 might not actually have the physical keys.

steady cargo
#

is the arctis 7 worth it

river acorn
#

Can I butterfly click on the rival 650 (I kn the 600 can and they are the same thing but pls answer)

molten crystal
#

there's a post last year but with no reply, i guess it's a pretty niche application for macros for it to be a priority to be fixed

#

also I made my friend do the same thing using other brand keyboard with its own software it seems to work and it makes me think that it's a software thing rather than a hardware

#

cant mention the brand, idk if it's bannable

river acorn
#

Can I butterfly click on the rival 650 (I kn the 600 can and they are the same thing but pls answer)

#

Also can I get higher than 7 cps and double click on it?

tender rapids
#

are reds quiterer than browns?

tender rapids
#

Hi , i recently bought a steelseries rival 300 and each time i start up my computer i need to unplug and plug the mouse back in to make it work, any idea on how to make the mouse responsive instantly

fiery nova
#

are reds quiterer than browns?
@tender rapids well they are both pretty quiet - the tactility itself doesn't make noise but if you cap out with either switch they will make noise

tender rapids
#

and also, each time i try to install new firmware it always gives me a critical error

lofty flame
#

I've got the Actris Pro Wireless headset, steelseries egine 3 is up to date... what do i need todo to make it compatible with ps5? Do i need to install firmware?

brave zephyr
#

Arctis 7 Wireless, the audio is cutting out, sounds like radio stattic a little too. Any ideas why?

#

Worked fine a few hours ago before I went out for a workout, came back to turn them on with this issue

#
Googled some key words of the issue, was told to try restarting the PC before considering re-installing audio driver. Restarting fixed the issue.
trim summit
#

skeleton dance

thick siren
#

my arctis 7 will not connect to my macbook. the connector is plugged straight into the laptop. i have already hit the reset button under the earcup.

trim summit
#

isnt that standard

signal shuttle
#

The idling oled screen? Where it just moves?

sinful rock
#

lmao

#

imma hack together a tiny screen and glue it to my keyboard lol

trim summit
#

lol

sinful rock
#

or should i get the icue nexus

trim summit
#

idk

fiery nova
#

or should i get the icue nexus
@sinful rock yes, it its either that or glueing a tiny screen to your keeb xD

cosmic trench
#

Hey guys,

So I got the Steelseries Apex 3 yesterday and played with it for like 2 minutes Destiny 2 before I pressed (I think) the function key and F9 or F10 and now the keybinds from my game aren't working anymore on the whole pc. Like, nearly every keybind I have in destiny 2, the keys on the keyboard aren't working for the whole pc. I don't know the problem and my ticket's not getting answered. It's also not even registering the keys in the Macro Editor thing in the Engine

sinful rock
#

ooooooooooooof

#

so

#

umm

#

close sse

#

unplug replug

#

and stuff

cosmic trench
#

Didn't work

#

I tried that stuff already

#

Nothing's working

static mesa
#

I have an arctis 7, whenever I'm playing I really can't hear if someone is left or right. I had an older headset that was like 30 bucks and I used to notice if someone is left or right. How can I fix this? When gaming I have it on Arctis 7 game

tough sonnet
#

did u turn on 7.1 surround sound

static mesa
#

yup

tough sonnet
#

try listening to a surround sound test videos

static mesa
#

yt doesn't support surround sound right?

hasty lagoon
#

It does for some videos I think

tough sonnet
static mesa
#

alright ill try that one

#

oh

#

it's working

tough sonnet
#

might be the game

static mesa
#

I'll try again

#

on some game

#

but thanks

deft cove
#

my arctis 5 headset makes this buzzing noise sometimes

#

but it only happens when playing audio

#

cable connectivity seems to be good?

#

it happens when Im not moving at all too so I dont think it's the cable

#

intentionally bending the cable doesnt cause issues though

#

it doesnt happen all the time but is annoying and worrying me

#

it also often happens when playing with my friends on discord and especially when theyre a bit louder so Im suspecting the dac

#

any tips?

#

it also happens sometimes when moving actually

#

sorry if this counts as spam
Im just giving a bunch of details

hushed dock
#

@static mesa how u get that dynamic range thing on the bottom lol?? I have the arctis pro + gameDAC and its pretty limited, dont think I have a “performance” setting either

keen junco
#

Ok everytime i try to move with my w key, it studders. why does it do that? i saw it happen in valorant and its very annoyinh

deft cove
#

I think that my issue is that sometimes signals get mixed through the dac and they result into this buzz

#

for example if my only source of audio is my music then it's fine

#

so I guess it's... a software bug?

#

🤔

keen junco
#

Alright so the w key on my steelseries apex 7 tkl is bugging
like it usually stops registering and shit
for instance in valorant I tried to move foward by holding w but it would just studder. its outside the game too

signal shuttle
azure shoal
#

My apex 3 is double typing even if i only pressed the key once, happens more on letter “W”. Tried cleaning but didnt fix it. Anyone experience this? Its only 3months old

#

Alright so the w key on my steelseries apex 7 tkl is bugging
like it usually stops registering and shit
for instance in valorant I tried to move foward by holding w but it would just studder. its outside the game too
@keen junco happens on my apex 3 too!!

keen junco
#

same

#

mines is like 4 months

#

and its super annoying

#

almost cost me my rank in valorant

azure shoal
#

And steelseries takes forever to reply

#

Have you found a solution?

#

I test it it on Msword, press letter then press enter key repeatedly, sometimes its double sometimes it does not really register at all

keen junco
#

yea

#

it started doubling for me

keen junco
#

steelseries support told me to hold the oled button and volume wheel button
now its flashing red
what do i do from there

rich gale
#

anyone know how to get steelseries pro to sync with msi's motherboard?

tender rapids
#

I just bought a rival 600 and it just came today.

#

I was wondering if anyone could help me with the liftoff distance.

#

Right now, it is at max but I can only lift up the mouse less than half a centimetre before it does not register.

#

Is this the normal liftoff height or should it be able to handle more?

frail halo
#

Anyone can answer why my oled doesn't support discord??

#

😦

neon root
#

Guys i have a headset arctis 7, i have rare problem with it but since yesterday my headset disconnect alone without reason 😦

#

help

shut dagger
#

Yesterday my SteelSeries software for Mac updated to Version 3.18.9 (3.18.9), this morning the computer was not recognizing the Apex 5 keyboard, the sw requested a firmware update, after updating the keyboard was recognized but in SteelSeries software was no settings preserved. I needed to do it again all the settings of the keyboard (color, profiles, map keys, oled)

tender rapids
#

@shut dagger hah nuggets

frail halo
floral root
#

My mic is working but for some reason it isn't picking up on the sidetone. Not sure why it isn't picking up on any of the mic sidetone at all.

#

Seems to have fixed itself. Guessing YouTube was just way too loud haha

lament heart
#

apex 3 left side of keyboard not working why

#

whAT is wrong with your crack products

#

2 products defect out of 3

#

LOL

slender yew
#

Hello. How do I get the surround sound with a gamedac on ps5 via usb? Is it necessary to acquire an adapter such as an astro to be manufactured? Thanks

unique quarry
#

I'm using game dac with headphones that don't have volume control and the gamedac doesn't increase or decrease volume help

tender rapids
#

I just bought a rival 600 and it just came today.
I was wondering if anyone could help me with the liftoff distance.
Right now, it is at max but I can only lift up the mouse less than half a centimetre before it does not register.
Is this the normal liftoff height or should it be able to handle more?

lament heart
#

i post 2 messages in this channel in 1 week, both 2 defect things, stop selling shit

shadow zealot
#

I just bought a rival 600 and it just came today.
I was wondering if anyone could help me with the liftoff distance.
Right now, it is at max but I can only lift up the mouse less than half a centimetre before it does not register.
Is this the normal liftoff height or should it be able to handle more?
@tender rapids you usually want to have ur LOD as low as possible

tender rapids
#

@shadow zealot Doing that just makes any sort of lift off not register.

feral trellis
#

Hey Guyz... How long does it take for you to get an answer from the RMA Department... For me it´s now over a month... since i send them the photos and the invoice...

#

and still no answer... makes me kinda pissed off...

lament heart
#

stay strong brotha

weak geyser
#

Probably has to do with pretty much every product being out of stock currently so there's nothing they could replace your defective product with. If you want to try and get a better answer then make a separate support ticket. If you message your current ticket it'll reset your place in your support person's que so if you don't want to make a separate ticket to try and address the delay then the best thing you can do is just wait @feral trellis

feral trellis
#

@weak geyser Thanks a lot for your answer... I already tried to send another ticket... but the system don´t let me... just says you already have a ticket open... send a separate mail also with no success... the only thing i want to hear is something from the support that i know what's going on. If they told me "Hey, sorry you have to wait cuz we are out of stock" then i will say "OK, no problem" but if i don't get an answer for over one month or more i have a problem with that. It´s not that i bought a 20 € headphone... for such a "premium" product i also expect a "premium" service.

#

@lament heart lol... yeah i try to stay strong but my headphone is getting weaker every day... 😄

proper thunder
#

funny as created a ticket end of last week and im allready on RMA stage

feral trellis
#

@proper thunder what product?

proper thunder
#

rival 710

feral trellis
#

hmmm... maybe they have those in stock... and there is a problem with the headphones, since hundreds of people have the same issue like me...

proper thunder
#

what headset u got

keen junco
#

w

Hey Guyz... How long does it take for you to get an answer from the RMA Department... For me it´s now over a month... since i send them the photos and the invoice...
@feral trellis lmao i got a response like 2 minutes after i submitted a support ticket

proper thunder
#

shouldnt take that long as they will still give u rma code even if product out of stock

feral trellis
#

Arctis Pro + Gamedac

proper thunder
#

where did u get them from ?

feral trellis
#

@keen junco lucky you...

#

@proper thunder online store in Austria...

proper thunder
#

did u send them pictures yet and serial number and receipt

feral trellis
#

yes....

#

it was done all in a couple of days

#

and since then i dont get anything

proper thunder
#

they dont work on weekends and all working from home hang in there a few more days or you can respond to the ticket again by leaving a comment

feral trellis
#

i am waiting since over a month...

#

not couple of days... and that is ridiculous...

#

and i also respond to the ticket 1 week ago...

neon root
#

Guys i have a headset arctis 7, i have rare problem with it but since yesterday my headset disconnect alone without reason. Help pls

slate kindle
#

What's CPI

#

I'm checking out the Rival 600

#

And also what's IPS

cloud lion
#

Hi

#

who know's steel series arctic 9x have support to ps5?

weak geyser
#

The 9X is specially an Xbox headset so no it will not. It will however support the Series X and S

frosty willow
#

Hi, when i stream with arctis pro + gamedac, it either records voice chat or in game sound. How can i choose both?

tough sonnet
#

what are u useing to record also

frosty willow
#

slobs

karmic hedge
#

So I have a quick question about the Steel Series Keyboards

#

So I used a Razer keyboard for a while and one thing I loved about it was that I could reassign every single key of mine to whatever I wanted, I could have an entire macro profile, switch over to it and then just launch a ton of programs etc. as needed

#

I was wondering if Steel Series Keyboards have similar sort of customizability or at least Fn 13-24

#

The Steel Series Keyboard I am currently looking at is the Apex Series

#

Probably the Pro cuz the actuation customization is nice

#

Lit. Thanks

#

Just want to make sure because Logitech's doesn't and I don't feel like doing an entire AHK for it

frosty willow
#

Ah. Thanks.

neon root
#

Guys i have a headset arctis 7, i have rare problem with it but since yesterday my headset disconnect alone without reason. Now i have sometimes where the sound i a little bit robotic -.- if you can help tag me

tender rapids
#

I bought the Arctis 1 wireless 2 months ago, but in some gammes i dont hear every sound... Can somene help me with this

keen junco
#

so how can I fix my stupid w key

#

i really hope the switch didnt die on me

valid dagger
#

Is there a way to increase mic sidetone on Arctis 5 above maximum?

mossy scroll
#

steel series pro leds not changing to what i want

#

yes

#

or actually

#

no

#

ive restarted

#

and redownloaded

#

no

tender rapids
#

I bought the Arctis 1 wireless 2 months ago, but in some gammes i dont hear every sound... Can somene help me with this

valid dagger
#

I just installed SteelSeries GG, but it doesn't even launch properly. I see SteelSeries GG Core process in the task manager, but nothing else happens.

#

Ok, thanks.

keen junco
#

Does anyone else have a issue with their Steelseries keyboard where a key just studder, doesnt response, or even double press

tender rapids
#

i do, cactus

#

And another problem im facing

#

My steelseries™️ arctis pro's connection to the actual headphones is loose, if i move the cable, it goes mono, and one speaker turns off.

valid dagger
#

While trying to go back to SteelSeries Engine 3 from SteelSeries GG, I accidentally removed all my configurations. Some of them were in the cloud, but game specific configurations are still gone. Is it possible to somehow recover them? I have backed up the "C:\ProgramData\SteelSeries\SteelSeries Engine 3" after installing SteelSeries GG, but before uninstalling it and installing SteelSeries Engine 3 if that helps.

keen junco
#

i do, cactus
@tender rapids you found a solution for it?

tender rapids
#

I just bought a rival 600 and it just came today.
I was wondering if anyone could help me with the liftoff distance.
Right now, it is at max but I can only lift up the mouse less than half a centimetre before it does not register.
Is this the normal liftoff height or should it be able to handle more?

#

please ping me when you get an answer

keen junco
#

why are you even worried about lift off distance

#

i dont even lift my mouse ever

mossy scroll
#

steel series pro leds not changing to what i want
@mossy scroll

tender rapids
#

So I ordered a Aerox 3 wireless and do you guys known when it will start to ship?

mossy sonnet
#

hey i just got an arctis pro wireless, is there a way to remove the static?

tender rapids
#

got a question regarding the steelseries rival 600

#

i can't change the color to red

#

when i change it to red

#

it only shows orange

#

not red

#

when i show orange

#

it shows yellow

tender rapids
#

bro

#

reset ur mouse

#

and be patient

#

@tender rapids maybe use more bolder colours. The colours may be too light the the rob covers are fading them out.

#

why are you even worried about lift off distance
@keen junco the only reason why I bought the mouse was for the good liftoff distance. I always lift off my mouse.

random crystal
#

I have problem with the Steelseries program not starting automatically when logging into windows10. This started just recently after steelseries patch. It is one of the programs in win10 startup.

tender rapids
#

@random crystal doesn't windows have something in settings where you can select automatically opening on startup?

#

I wouldn't think it would be a steel series software issue

random crystal
#

Yes there is. And its listed there. But still it wont start

tender rapids
#

Again, not sure if that is an SS software issue, however anything may be making it a problem

random crystal
#

True

#

It started after SS software update

boreal bloom
#

hey, so i have a problem with my Apex 150 where it keeps "turning off" randomly, the lights blink and turn on, but the keys are not responding and i cant type/press anything, any ideia what it is and how to solve it?