Hello
#๐ฌ-general
thin stirrup
stray axle
no
chilly abyss
ok
chilly abyss
nรฅgon svensk?
stray axle
ja
thin stirrup
dont mean to spoil the fun chaps, but remember to chat in english. just in case the mods get ya ๐
jagged sky
mods be like: ๐ ๐ ๐ ๐
thin stirrup
mods be like 
jagged sky
lol
long roost
yikes
jagged sky
lol i knew it
hexed shore
gotta say, the cleaning guide dosent do justice on "gently" scrub your mousepad, i had to get a sponge with the rough side and go ham
make it sit outside for couple of hours
for my XXL QCK heavy, i threw it in the shower, didnt let it curl up anywhere and just started cleaning it
hot or cold water, its your take on the whole deal
i did it with hot water
jagged sky
results?
chilly abyss
no more idk language
jagged sky
there u go
chilly abyss
yay!
jagged sky
imma ask whos the instagram guy in instagram for steelseries
chilly abyss
yeah, do it on tik toc to
jagged sky
i like the twitter guy tho lol
chilly abyss
lol
chilly abyss
gtg
jagged sky
imma play r6
chilly abyss
im sorry for braking the rules.
verbal lion
Hi i I
thin stirrup
Hello
past bridge
Hi there! I have a question but I'm not sure where to ask it!
I'm currently using your Apex 350 keyboard which i'm in love with, but I've only just discovered your Steelseries Shift (i know, i'm 10 yrs late..) and there's nowhere I can buy it, any ideas?
thin stirrup
@past bridge only place i can imagine it being would be ebay or somewhere like that.
past bridge
I've searched that already ๐ฆ
thin stirrup
Tried Craig's list or Facebook buy and sell groups?
thin stirrup
Good luck!
sick radish
when you get banned for no reason:
thin stirrup
What's wrong?
stray axle
hi everyone, can someone tell me what the feet of the sensei ten are made of? https://steelseries.com/gaming-mice/sensei-ten
rancid belfry
Anyone found a solution for the random volume dips when using the arctis pro wireless Bluetooth connection with pixel? Google hasn't been helpful and figured I would ask before submitting a ticket.
marsh fossil
Hey, I have a question that hopefully could be answered!
I have an MSI Optix MPG27C monitor, that has steelseries Gamesense built in. Most of my computer has Corsair rgb products. Is there anyway to sync or control my gamesense lighting on my monitor with Icue or have it sync?
stark rampart
@marsh fossil there's not really official support between them but you might have luck with project aurora: http://www.project-aurora.com/
violet latch
Hey everyone I have brand new rival 600 mouse when I plug in my mouse SSE 3 says I need a firmware update but when I do it my mouse stops working please dm if you know anything about this issue
stark rampart
It's a project to combine RGB lighting on different products
river olive
You do not have permission to view the message history of #702602280016412672
median solar
Me too :/
orchid sonnet
lol
narrow nest
rip having to delete every individual message
obsidian herald
no permission.
fast raft
use mee6
stray axle
Throwback to the time I was the 4th ever person to speak in giveaways
zenith inlet
^^^
bitter sinew
Just do !clear 100
fast raft
!clear 1000
earnest forumBOT
INFINI8, you can't use that
long roost
project aurora is pretty good, confused me at the beginning but good nevertheless
narrow nest
@pulsar badge ^
pulsar badge
LMAO
old furnace
I imagined they made the channel visible before fixing the permissions and now they're having to clean up.
pulsar badge
deleting some messages hahaha
narrow nest
we saw them go one bye one lol
pulsar badge
giveaway links are here btw:
-facebook: https://www.facebook.com/SteelSeries/posts/10157751037704022
-twitter: https://twitter.com/SteelSeries/status/1253031236546822145?s=20
-instagram: https://www.instagram.com/p/B_S1nZ9jWHx/
old furnace
I have a Nari Ultimate.
stray axle
Arctis 5
next nexus
Is that giveaway worldwide?
stray axle
I want a wireless one tho cause they fine
long roost
hey, may 22nd is my birthday
native flicker
am i the only one who cant see the message history of the giveaway channel
stray axle
Whatโs the best steelseries headset for Xbox
stark rampart
Depends.. Do you ever use the mic?
stray axle
I do use my 9xs mic
But it sucks
Their amazing headphones
But the mic is kinda bad
Apparently I sound like a robot and I sound really far away ๐
native flicker
am i the only one who cant see the message history of the giveaway channel
@native flicker ??
stark rampart
They're prob just making some changes to the channel
stark rampart
Yes
native flicker
yeah okay i thought it was my potato pc lol
stray axle
Yh why does that happen
stark rampart
I'm not sure why out would sound like a robot. Have you reached out to support?
stray axle
No I didnโt think of it
Apparently itโs a common issue
It doesnโt bother me that much
Bc either way youโre paying for some extremely good headphones
pulsar badge
FINALLY lol #702602280016412672 channel is clean / good to go
stray axle
KOOB! YOU DELETED MY MESSAGES ๐ฉ
wanton steppe
Bruh
Why is it a twitter give away
Why dont you do it like corsair by reacting and you win
pulsar badge
@wanton steppe it's a giveaway in collaboration with cyberpunk - would have been redundant to be in our discord only - it's for both cyberpunk and steelseries communities, hence why it's on FB, IG, and Twitter - all open channels
wanton steppe
Ahhh
potent harbor
when you were about to buy an arctis 7 but it just got out of stock this morning ๐ฆ
regal tinsel
rip
sick radish
i keep getting banned from servers
grave sparrow
hey guys. i just saw the giveaway hosted on instagram of the new cyberpunk headset but was wondering if my account has to be public for you to verify if i put the post on my story. if no one knows, who do i contact to ask?
pulsar badge
@grave sparrow doesn't need to be public you're good to go - more important that you leave the comment and follow the accounts
grave sparrow
@pulsar badge thank you
thin stirrup
Bit of a daft one. How do I connect my arctis pro to my phone?
tacit iris
stark rampart
@thin stirrup mini jack cable
thin stirrup
I've got all the bits and stuff and got it connected but no sound.
stark rampart
Go for it
thin stirrup
Sweet.
Mobile adapter goes into my USBC adaptor
I can't post them no permissions
Rip
I'll post in #488665527305109504
stark rampart
๐
rigid spear
Time to join twitter...
viral dew
It's such a great giveaway (just like all the other giveaways tho)
lilac marten
@viral dew
@pulsar badge
Does anyone know if i can use the steelseries arctic pro wired without a gamedac on xbox one?
bronze wyvern
hm
plain pecan
wheat mantle
What's up gamers
stray axle
Hello
raven ruin
I like trains
waxen lynx
why tho ?
gray creek
just got the apex pro tkl
gray creek
you should
compact pilot
waxen lynx
WELCOME then
earnest forumBOT
yancho02#8448 has been warned
dusky ocean
What is up guys
narrow mason
Wait so whoโs the streamer like the discord user?
pulsar badge
thanks for hanging out in the stream y'all
stray axle
oh boi the apex pro is back in stock
stray axle
yep just got the email
waxen lynx
wow
stray axle
230, with a small discount for uni students
waxen lynx
ah
stray axle
i'm thinking about refunding my streak pro in favor of the apex, although the price is intense
waxen lynx
ya thats true but spending on apex pro tkl will worth
stray axle
not a fan of the tkl tbh
waxen lynx
ah ok
stray axle
moar buttons
waxen lynx
kk
stray axle
but yeh apparently my streak had an issue nobody else seems to really have and now i'm weary that the same could happen on the apex x)
zenith hollow
gentle crow
This giveaways is global ?
jagged sky
should i save up my money for apex 7 or buy m750
waxen lynx
@jagged sky if you think you have budget for apex 7 get it
stray axle
hey!
my ticket got solved when i didnt even get a answer what do i need to do now?
cause my charger cable broke and i need some help ๐
lavish rivet
Dang this server grew
vocal drift
my ticket got solved when i didnt even get a answer what do i need to do now?
@stray axle
I'm not on the Support team, but have worked for support in the past. If you reply to the email you received where it was solved it should re-open the ticket.
stray axle
@vocal drift he solved it! But i wont get my cable funded so amma have to get the $ out of my pocket
vocal drift
Ohhhh gotcha gotcha.
vocal drift
It happens! Perhaps a blessing in disguise to keep better track of it next time.
stray axle
Was moving my dog he was getting tired
Just had a operation (dog)
I rolled over it then it broke ๐ช
stark rampart
@stray axle which cable are you looking for?
stray axle
Artic cable charger
junior void
Hey guys, I recently got the Arctis Pro Wireless. And know I'm experiencing weird cut outs on the mic? Please help this is really frustrating. And No I don't scream into the mic aha
Now*
vocal drift
I think you'll have to put a ticket in, Optix. Check the #official-support channel for details.
stark rampart
@stray axle this cable? https://steelseries.com/gaming-accessories/arctis-main-headset-cable
Yeah, that kinda sounds like a hardware issue @junior void
stark rampart
Yw :)
stark rampart
Cheaper than buying a new headset @stray axle ๐คทโโ๏ธ :D
stray axle
True ๐ can like a old samsung charger fit?
stark rampart
Sorry, it's a SteelSeries specific cable for the RGB lighting
Only works with that specific cable
stray axle
๐ช
stark rampart
However!
stray axle
๐ถ
stark rampart
If you have a minijack cable I'm pretty sure you can use that
Not sure if the plug in the headset is TRS or TRRS (if there's mic signal or not)
But you should be able to hear sound from your pc if you use a minijack cable from your pc to your headset
stray axle
Wait i dont have RGB
Am stupid
I have like the 6? I dont remember its been a hella while
stark rampart
Is it wireless?
stray axle
Yes
stray axle
Yes that 1
stark rampart
Ahhh!!
stark rampart
Then you just need any basic micro USB cable
No worries, I totally misunderstood you
stark rampart
You don't have anything that uses micro USB?
PS4, old phone, another wireless headset
They are very cheap for what it's worth
You can get an Amazon basics cable for like 5 bucks
stray axle
Amazon shipping is highhhh. I had ps4.old phone are all in trash
fathom lantern
hi
stark rampart
Hello :)
fathom lantern
hru
stark rampart
I'm doing well wby?
fathom lantern
good too
stark rampart
Nice :)
fathom lantern
epic
buoyant night
is steelseries ever going to come out with a wireless kb?
thin stirrup
probably wouldn't be as responsive as a wired one, i imagine but that is a good question. ๐ค
buoyant night
it wouldn't be for gaming and i would buy one
long pagoda
@buoyant night id agree with @thin stirrup @stray axle . I dont think i'd buy a wireless one esp one for gaming. the only way id buy one was if it was small, thin, low profile, 1-2 RGB lights, rechargeable, and around 20-50$ price range. like i could take it on the go kinda thing
oh and bluetooth (wireless optional)
buoyant night
corsair has the k63 and its pretty successful
and yes i would agree with you about the profile and price
stray axle
๐
long pagoda
@buoyant night is the k63 wireless?
buoyant night
yeah but its a pig for batteries im guessing cuz of the backlights
long pagoda
so not rechargable?
buoyant night
a logitech k230 battery lasts a year, a k63 lasts a week lol
i dont know if its rechargable
yes its rechargable
but the battery time is worse than what i thought "Up to 25 hours at low brightness or 75 hours with backlighting off"
anyway this is not a rant about corsair, im just saying i would love to see steelseries do something like the apex 7 in wireless ๐
you wouldn't buy something like that thinking response time is the #1 factor
stray axle
@stark rampart quess who stole a cable from my neighbour
stark rampart
Your sister?
stark rampart
Close enough
stray axle
Will it charge slower with old samsung cable?
stark rampart
Depends on the power source I think
stark rampart
Should be fine I think
viral dew
TikTok guy :]
stray axle
Is that u?
viral dew
I believe in you
stray axle
๐ฌ
long pagoda
i cant find if its rechargeable or not, but rechargeable if huge on my list. and the $100 price tag is a bit steep IMO.@buoyant night
@buoyant night but agreed
buoyant night
@long pagoda i think its a non removable battery because the charger is just a usb cable, which you can also use to make it a "wired" keyboard
i didnt like the gaping hole under my apex 7 keyboard so i 3d printed some parts to block the holes
long pagoda
@buoyant night lol wow thats weird. didnt know the apex 7 had that
and ok. that makes sense about the k63. kinda explains more about that $100 price tag ๐
stark rampart
Couldn't you just use some electrical tape to cover the hole @buoyant night?
buoyant night
this is more permanent than electrical tape and i wanted to test out some new pliable PLA i have
stark rampart
Fair :)
stray axle
Can't wait for the weekend
stark rampart
For me every day is the weekend currently... And I know it's a true first world problem but I don't like it.. I miss work :(
viral dew
I always looked forward to the weekend when I was able to see my friends, now everyday is like the weekend but I also work during it now
stark rampart
I'm not allowed to work
viral dew
:(
long roost
you gotta love UPS, https://imgur.com/ogbgdCu
stray axle
@stark rampart i got school ๐
stark rampart
Hah, that's a while from now @long roost
keen pine
Nice @long roost
long roost
yeah gotta make sure Iโm in till then
stark rampart
@stray axle what kind of school?
covert lance
why doesnt steelseries use gleam for their giveaways?
wanton stream
why dont u use giveawaybot for #702602280016412672
potent harbor
Any idea on when the Arctis 7 will back in stock
thin stirrup
Should be an option to register for a notification if it's out of stock so you'll get a ping when it's available.
stark rampart
@lilac marten Arctis 1 Wireless :)
lilac marten
are they compatible with xbox one?
stark rampart
@lilac marten not wirelessly
But should work if you plug the aux cable into the controller
pulsar badge
@covert lance we use gleam for some stuff, playrgg for others
charred lantern
koob?
stark rampart
Or a 9X https://steelseries.com/gaming-headsets/arctis-9x @lilac marten
No idea, sorry @stray axle
stray axle
lilac marten
Iโve heard the arcticโs pro wired without game dac works with xbox
charred lantern
How can I join the contest? I have 45 Entries
lilac marten
best buy says the do
pulsar badge
@stray axle i manage the tiktok with help from our community manager
@charred lantern you should be good to go then, now you just wait
stark rampart
Well any minijack headset works @lilac marten
stray axle
I always see alot of comments
charred lantern
Ouh, ok
lilac marten
l
stray axle
Steelseries
lilac marten
ok*
stray axle
156k followers good amound
viral dew
koob is just out here unveiling the beauty of not know the tiktok people 
modest nest
very cool i cant enter giveaway cus im in sweden๐
stark rampart
Why not @modest nest?
modest nest
i says that i cant join for legal reasons
modest nest
sure
pulsar badge
@modest nest yeah some restrictions because of legalities/terms and conditions
stark rampart
Maybe koop knows more
pulsar badge
sorry about that
stark rampart
You a PC gamer @modest nest?
spring summit
im mostly innit for the mouse, wanted to try out that shape
also lightweight sensei ten plz
stark rampart
It's a pretty solid mouse.. My only real gripe with it is the buttons on the side. They are a bit too sharp for me.
spring summit
what switches does it use, omrons?
spring summit
yeah
i just know japanese omrons are higher quality than chinese ones
it's one of the reasons why the g pro wireless doubleclicks often
mainly the overvolting of it, but that too
stray axle
I keep getting
"The core process SteelSeriesEngine3.exe does not seem to be running..."
How do I fix it engine 3
o
viral dew
Your best option to start with is to reinstall SSE as well as your drivers- if that doesn't work send a ticket through https://support.steelseries.com/ :]
stark rampart
I may just be lucky but I've never really had any issues with SSE
keen pine
I occasionally have an issue of not being able to save profile changes to my peripherals but that is usually fixed by a restart of SSE or of my PC
pulsar badge
support.steelseries.com for all support related issues
DMng staff or mods on this server is not advised
viral dew
:]
pulsar badge
nor is posting about your issue repeatedly until someone answers (on any channel)
stoic oriole
so my rival 100 left click broke
and i fixed it by glueing it back together
IT tek
stray axle
The core process SteelSeriesEngine3.exe does not seem to be running...
Help me
HELLO?
vocal drift
Submit a ticket, Hyper. You'll get better answers from the support team. The #official-support channel is not online, but you can get the link & hours of operation there.
pulsar badge
@pine crane nice you just got yourself blocked from this server
earnest forumBOT
TheWayfinder#0778 has been warned
thin stirrup
considering the context in which i used that. oof.
stark rampart
The bot can't do context. I read what you wrote though :)
thin stirrup
thanks man ๐
vocal drift
Yeeep the rules the rules.
thin stirrup
understandably. lol.
viral dew
thin stirrup
glad to know its going well!
vocal drift
More Valorant, kthx. Although I overslept this morning haha
viral dew
I didnt try to get a key and I'm kind of regretting it, all of my friends are putting so much time in
dusky ocean
Yo whats up guys
pulsar badge
yo kj
dusky ocean
How are yall doin today
vocal drift
Not bad. Addicted to Money Heist though! Great show on Netflix.
viral dew
i'm vibin' life is good, what about you my dude
thin stirrup
vibin considering the toll the lockdown is taken on my mind lol
dusky ocean
Im good nothing to do today even tho its noce outside still playin games
thin stirrup
i cant leave my house unless its for my bojo authorised exercise its so boring.
dusky ocean
Hah i can leave my house but theres nothibg to do but excercise i wish local host denver was open tho
stray axle
people have mentioned the apex pro supports "double keystrokes", anyone knows what that means?
dusky ocean
@pulsar badge are you gonna stream again tonight?
pulsar badge
@dusky ocean hopefully tonight, if not-tomorrow
dusky ocean
Ok
viral dew
I vote tomorrow but thats just me wanting to be able to catch it haha
dusky ocean
Haha
stray axle
i've been pondering the wooting lekker and the apex pro, the latter has a feature that allows for different keypresses when bottoming out compared to just reaching the actuation distance (so i can have W when pressing and shift+W when bottoming out for example), does the apex pro have a similar feature?
from my understanding it's what people were referring to with "double keystrokes"
stray axle
Hey question
What are clearance fees?
I got this long msg from newegg
After 2 days of waiting
Hello Jop, thank you for your extreme patience and allow me to apologize for the delayed response. Great question! While, we are not at this moment offering to ship to the Netherlands at this time due to the COVID-19, the Tax and duty are calculated (estimated) automatically during checkout. Please note that any delivery, brokerage, or clearance fees will need to be paid by the customer. Please keep in mind. We do not offer any refunds nor are those fees included in the customs fees as those fees are issued by the country or through the 3rd party broker. I hope this information helps.
Not sure what they mean with that
stark rampart
I would assume they are referring to the import vat and stuff you have to pay for items from outside the EU
spring summit
just a question- what mousepad is included in the giveaway? the prism xl?
stray axle
ripperino
edgy bone
Rip, can't enter the giveaway (residents of the Netherlands can't enter for legal reasons)
fervent igloo
Clearance fees will definitely be talking about customs
stray axle
@stark rampart Thanks the inport will prob be alot so am not ordering from them
spring summit
just a question- what mousepad is included in the giveaway? the prism xl?
so?
stray axle
either way if someone knows about the double keystrokes please @ me. :P
pulsar badge
@spring summit either a qck edge large or heavy large
spring summit
I see
pulsar badge
(depending on availability by the time the giveaway ends)
spring summit
:thonking:
grizzled stratus
I need some help, if possible from the staff
I've complained several times and made several tickets about the issues with the grips on the Rival 600 mouse, and i was reassured that there shouldn't be further issues when I complained last time - and again the side grips are starting to come unglued after just 3 months of use
How do I get past the initial customer support and escalate this, since I asked to escalate last time but the issue wasn't passed on
keen pine
Coming on here and complaining won't help you out anymore than creating a support ticket will
grizzled stratus
well that's what I came here to ask for help from staff here, since it's actual people and not just some pre-made responses
keen pine
You can also just reglue the side grips yourself
jagged sky
just joined the giveaway ๐
Neo is the side grip unglued only or there is more bad things?
grizzled stratus
I'm not even going to bother arguing with you over that, I'm just here to try and get some help
The issue is the side grips always coming unglued after just a couple of months of use
I've gone through 5 pairs of side grips over the past 14 months
jagged sky
is your room kinda hot or its cold?
grizzled stratus
It's my front room, and I live in the UK, just standard temperature
and it's not under direct sunlight either
jagged sky
u sweatin?
jagged sky
well idk
grizzled stratus
Exactly
jagged sky
some people grips broke because of the hot temp
but this
idk
well just wait for the mods to help u
grizzled stratus
I've made tickets, I even thought that maybe if I actually bought a new set instead of asking for replacement could get me different/better batches, but clearly this is subpar quality
waxen lynx
lol
stark rampart
Please stop posting stuff like that @hazy bison
hazy bison
stark rampart
hazy bison
granite ocean
When you buy an aftermarket AOI and let the store put together everything, what happens to the cpu cooler that follows with Ryzen itself?
summer niche
How does the winner of the giveaway find out they won?
viral dew
You'd likely get an email letting you know :]
lilac marten
im bored
waxen lynx
summer niche
ok, thanks klexos
tall lion
anyone can help me pls??
dusky ocean
@pulsar badge so no stream tonight?
tall lion
Can anyone help me please?
sick radish
๐
tall lion
ok guess not ill just return this shit mouse i gues
viral dew
@tall lion If you need any help send in a support ticket! :]
pulsar badge
streaming: twitch.tv/steelseries come say what uppp and hang out
https:/www.twitch.tv/steelseries
PLEASE, LINK, WORK
vocal drift
dat one / doe
bronze wyvern
Sub
bronze wyvern
Y'all check out the stream on twitch link above!!!
stray axle
I put in a ticket and the people said
"Looks like it's broken, send it back"
...
My engine 3 isn't working and they tell me to send the headset back
celest python
doesn't the software open or?
stray axle
No it says this
The core process SteelSeriesEngine3.exe does not seem to be running...
Omg
celest python
check is it already on
stray axle
The core process SteelSeriesEngine3.exe does not seem to be running...
celest python
from task manager
stray axle
Wtf is it doing
It's on but
there is no exe
Idk why it's not opening
It worked yesterday
celest python
shut it down from task manager
celest python
and then run as an administrator
stray axle
reinstalled about 5 times
even reinstalled host files
Btw
In my steelseries folder on appdata
there is no exe
But other have it
hollow imp
Needed a bit of help regarding the subreddit. Not sure who to contact.
gentle crow
I love this server
pulsar badge
thanks for whoever hung out in the streammmm
minor snow
no problem it was a lot of fun
jagged sky
sad rocket jump ninja didnt put rival 3 in top 10 cuz of cable ๐ข
reef garden
lol just got a SteelSeries ad during a razer keyboard review
median wigeon
just got back from the store with my new arctis 3 headset
spring summit
blasphamy
also i wanna try the rival 3, main reason why i bothered with the giveaway
and i can agree, steelseries needs to step up their cable game
soft flexible rubber would be nice
a paracord would be even more interesting
normal hinge
Just bought apex pro n arctis pro lol hope they are as sick as evry1 says ๐
stray axle
Just watched the Travis scott fortnite event it was amazing
granite dagger
So I'm trying to make a text macro - no problem - but it's not showing up in the macro menu when i'm trying to assign it to a key? - the macro is saved and shows up in the Create Macro menu - suggestions?
Normal macros works and show up fine
pliant reef
Hi
hollow imp
Steelseries makes you ship stuff from US to Denmark for warranty claims?
bright tinsel
hey i tried to join the newest giveaway and it said a couldn't due to legal reasons
and i just wondered if anyone else have got the issue (im in sweden)
viral dew
I know residents of the Netherlands cant enter either
Not sure of specifics though, just general legal stuff
bright tinsel
ok thanks for letting me know at least
stark rampart
@bright tinsel can confirm that the svenskjรคvel are not allowed. No idea why, sorry
I mean Swedes of course :p
earnest forumBOT
Kriso13#5241 has been warned
stark rampart
Oof
I think the domain for the picture you linked to isn't whitelisted @pliant reef
pliant reef
is whitelisted @stark rampart
stark rampart
But thanks for the nice message :)
pliant reef
๐
vague wadi
sharp prairie
Just ordered my apex pro kinda hyped
rugged bay
Hello guys.
One of my switches in my Apex Pro has almost lost it's Blue LED, do you have any suggestion on how to fix it or should I try to replace the product?
thin stirrup
send a support ticket
vocal drift
Info in the #official-support channel ๐
vocal drift
viral dew
yooo @sharp prairie That's so exciting!!!!! I'm hyped FOR you!
sharp prairie
Thank you!!!
viral dew
I gotta say, stream last night was ๐ฅ
I only caught the starting 45 minutes or so because I love sleep too much
but good stream nonetheless lol
median wigeon
uupise did i say store? silly me
vague wadi
TF2 anyone?
earnest forumBOT
van_grasser#0522 has been warned
van_grasser#0522 has been warned
van_grasser#0522 has been warned
van_grasser#0522 has been warned
van_grasser#0522 has been warned
proud flume
Hello
thin stirrup
What kind of a name is soap eh?. How'd a Muppet like you pas selection? ;)
Love the name btw
stray axle
I think thereโs something wrong with my arctis 9 does anyone know the support site
Like my mic just is not working
viral dew
https://support.steelseries.com/ @stray axle
thin stirrup
Love the fact the first screen that pops up is "have you tried turning it off and on again?'
It solves so many problems
largely user error based ones
stray axle
Nvm we back
Turns out my Xbox was just being really glitchy
I just had to restart my Xbox
viral dew
EZ fix, the best kinds
stray axle
Iโm pretty sure I got ddosed earlier idk if that would do anything to my mic tho lol
stray axle
I joined an Xbox party and then my WiFi went out
Pretty sure I got ddosed
Youโre going on like ddosing is a rare thing
proud flume
Ee
Soap is a Character in Call of duty modern warfare
His real name in game John MacTavish
bronze wyvern
Hmm
sick radish
wow
pulsar badge
live: https://www.twitch.tv/steelseries - come hang out!
stray axle
Turn out
the arctis 7 only charges with the headset powered on
But support told me it charges off
obtuse kestrel
Hey!
viral dew
YO its antibee
obtuse kestrel
yes it is ๐
viral dew
whats up my dude
obtuse kestrel
not much you ??
viral dew
i'm still chillin' in stream, getting hype when koob makes some good plays
obtuse kestrel
just playing some destiny 2 with my bestie
viral dew
i played d2 when it first came out, ive heard its only gotten better though
obtuse kestrel
soo much better, so whats your role here?
viral dew
i work for steelseries :D
obtuse kestrel
Oh damnnn
viral dew
its a pretty cool gig ๐ค
obtuse kestrel
Yeah i am so jealous
viral dew
hehe- its a really new thing so im still learning the ropes, but its super exciting nonetheless
obtuse kestrel
Well you seems like your doing a really good job already!
vocal drift
Oh dang, AntiBee reminded me I have medals to work on for Guardian Games haha!
obtuse kestrel
eyes up guardian!!
viral dew
ill get back into destiny eventually, i need time to dump into one game tho
peak ridge
@viral dew how were you able to work for them?
viral dew
i applied, haha
i'm just lucky enough to live in chicago and had the skills they were looking for for the position
peak ridge
Damn thats pretty cool, how did you apply?
viral dew
just through their website, at the bottom theres a section for careers so you can see what positions are open :]
thin stirrup
Facebook or eBay is probably the best bet.
obtuse kestrel
ID buy it
obtuse kestrel
DM me please
peak ridge
@obtuse kestrel no way man your a life saver
median wigeon
My arctis 3 mute button is not working correctly.. but its ok i quess
stray axle
anyone here after koobs stream on twitch?
thorn idol
Yea
delicate crystal
Morning ๐๐ผ last 8 hour shift today and then 80 hours of PTO ๐๐ฝ
obtuse kestrel
Good luck!
round scaffold
cant get RTX voice OUTPUT supression to work on Arctis 7 Chat, it only works on Arctis 7 Game, anyone know why or a fix
I got it glitched on my gtx 1080 btw, but idk if that would really cause the problem. Output suppression works perfect if I set it to Arctis 7 Game, and then set Rtx Voice as output in discord e.g., but cant do the same with Arctis 7 Chat
delicate crystal
The program is supposed to utulize the rtx for the suppression so maybe its not recognizing since you have a gtx
stark rampart
I've heard claims that it works on non-RTX cards as well
bronze wyvern
Hm
earnest forumBOT
KeyotoRevenge#1183 has been warned
regal tinsel
Output suppression only works on the main output device I believe
(also it's not a "glitch" but okay)
ruby sorrel
does anyonoe know how to set up a NYKO 87161 Nintendo Wii U(R) Pro to a pc
viral dew
ive really had valorant streams up to try and get a drop after last night. little bit late to the party ๐
glossy cedar
Hey i want to ask something im using arctis 3 bluetooth and i just notice that my jack hole in my laptop are broken is there anyway i can replace my jack cable to usb cable?
stark rampart
You could use any compatible USB sound card
regal tinsel
@viral dew am I missing something :0
granite ocean
Have a nice weekend lennart
stark rampart
Thanks! You too ZR1 :)
thin stirrup
Hope you're all staying safe and sane in this trying time!
stark rampart
Staying in and washing your hands :)
If you have a smart watch you can use it to remind you to wash your hands
And help make sure you wash them for long enough
thin stirrup
Washing my hands, gaming, snacking and exercise!. The usual for me.
stark rampart
Nice
proud flume
Hi
glossy cedar
Thanks for your advice
stark rampart
You're welcome. I hope you'll find a solution
patent leaf
cloud beacon
.
round scaffold
Output suppression only works on the main output device I believe
@regal tinsel just weird that it would do that, since you can choose between all the devices. when i use the supression on Arctis 7 Chat I just cant hear anything out of that device
regal tinsel
let me test something
obtuse kestrel
Heyy
regal tinsel
hiya
obtuse kestrel
how are you?
regal tinsel
im good thanks, you?
obtuse kestrel
Yeah not to bad!
granite ocean
viral dew
really do be watching valorant streams all day long 
viral dew
I'm trying ๐ญ I literally just started trying to get a code last night
I'll get one eventually lmao @clear juniper
clear juniper
You should get one pretty quick just keep a stream open, dont mute the sound just turn Chrome volume down
And afk it
pulsar badge
live: https://www.twitch.tv/steelseries - come hang out this fine Saturday night with us
viral dew
yeah that's what I did literally all day but I always have awful luck w drops
vague vigil
hey, i was wondering since support bot is offline, do i really need to destroy my headset for warranty?
regal tinsel
thatโs how rma works
glossy cedar
hey im using arctis 3 bluetooth i connected my headset to my laptop via bluetooth but why it didnt shown up in my steelseries engine?
vague vigil
holy shit, they have quality products, i cannot seperate the band and earpeaces, it just doesnt bend XD
delicate crystal
try plugging it in with a cable so the pc recognizes the device @glossy cedar
might need to update
glossy cedar
my analog hole is broken so thats why im trying to use bluetooth
soft prawn
Awesome stream
delicate crystal
use the usb
delicate crystal
โค๏ธ
pulsar badge
๐
soft prawn
glossy cedar
so... is there anyway the steelseries engine will recognize my headset via bluetooth?
delicate crystal
the pc will recognize it as bluetooth device without the hardware communication so im pretty sure you need to plug it in but maybe htere is a download you can get?
glossy cedar
like...
delicate crystal
like a driver that would tell your computer what to look for. but it will be easier if you just wait for the sound card
you bought it without the usb charger cable?
glossy cedar
so a charger is okay?
delicate crystal
without the wall outlet it is just a regular usb so yes
soft prawn
^
delicate crystal
should give you an alert like "searching for device"
and then pop up as arctis 3
then you can just unplug it and use the bluetooth again
delicate crystal
no prob
soft prawn
@delicate crystal got you ๐๐ป
delicate crystal
โค๏ธ i try
glossy cedar
it still didnt shown up
delicate crystal
does your headset charge through it?
glossy cedar
yes
delicate crystal
better question, how old is the laptop?
glossy cedar
arround 3 or 2 years old
delicate crystal
hate to be that person but - shut down your laptop and start it up fresh and then plug it in and see what happens. the device needs to be installed first so your pc knows what it is - then it can tell the engine to use it.
did you have the bluetooth connected still when you plugged it in??
turn the headset off
delicate crystal
i havent had my arctis 3 in a while but lemme think
glossy cedar
okay
delicate crystal
the only other thing i can think of is your realtek driver needs to be updated but thats a process
im almost 100% sure its just because your analog isnt working rn
glossy cedar
so i need to download the latest realtek driver?
delicate crystal
you will need to do that whenever you get your new usb sound card anyway so you can try it now if you want but i believe the arctis 3 might need that analog if the usb isnt working.
glossy cedar
if i already downloaded the latest realtek driver all i need to do is trying to plug in the usb charger cable again to see if it already recognize it again?
delicate crystal
right. whenever you plug a usb into you pc, it makes a noise and a box pops up on the bottom, thats what youre looking for but honestly it might be specific to the arctis 3 to use the aux. im looking into that
glossy cedar
the noise it makes its from my window or the headset?
delicate crystal
from the pc
looking at it now seems like it is just the arctis 3 that needs to be plugged specifically with the aux
glossy cedar
okay then letme try it
delicate crystal
good luck, hope you can get it to work
glossy cedar
okay thanks
obtuse kestrel
Morning from the UK
grand mountain
morning
thin stirrup
Mornin
cunning gate
Why does my gamedac game sometimes disappear and then I'm left with gamedac chat and can't lower or increase my game sound or chat sound
stray axle
one this i dislike about steel series headsets. the ear cups are fabric. that always absorbs my wet hair when i take a shower. and it makes my head really itchy which is why i chose hyperx cause there headsets are a leather type feel which doesnt have that happen. does teel series have a non fabric cup on any headset?
long roost
@stray axle depending on the headset, thereโs this https://steelseries.com/gaming-accessories/arctis-ear-cushions#arctis-leather-ear-cushion
Leather version
stray axle
thanks
long roost
np
stray axle
no?
long roost
autocorrect, haha
thin stirrup
Bought them for my pros will see how they go!
charred lantern
My brightness button is still not working, I always thought it was the engine, but since I have had the keyboard for 1 month now and it has never worked, I wanted to ask if I was doing something wrong.
delicate crystal
what kind of keyboard?
charred lantern
Apex7 Pro
delicate crystal
standard is to hold down fn (steal series logo) and hold down f5/f6
charred lantern
But by Apex7 Pro its "Steelseries-Logo"+"F11/F12"
F11 works and makes the light darker
But F12 does not work and does not want to become brighter
delicate crystal
are you talking about the oled screenor the keyboard rgb
charred lantern
No the keys on keyboard
delicate crystal
ok, lemme look some stuff up
charred lantern
Ok
The same problem i have with Insert. A game says "Insert" and if i press insert it dont work. But if i create a makros, it works
delicate crystal
in your steel series engine go into keyboard settings and check your global illumination
still looking for stuff but try that
charred lantern
where is the global illumination? xD
delicate crystal
so in your steelseries engine - click on the apex pro to get tot he settings
its usually on illumination by default
charred lantern
And what i should make there?
delicate crystal
on the left you should see global illumination
move the slider and see if your keyboard reacts
charred lantern
delicate crystal
ah you havent moved to the settings yet - top right
charred lantern
What settings
delicate crystal
because what im seeing is that even if i have my keyboard lights turned down via the key, the global illumination is staying turned up
charred lantern
OLED?
delicate crystal
yes
delicate crystal
o thats disrespectful ๐ฆ lemme look some more because apparently this keyboard doesnt show like others T.T
charred lantern
xD
delicate crystal
id show you mine but it wont let me post images for whatever reason
fervent igloo
you can use gyazo/imgur for images
long roost
discord cdn sucks sometimes
charred lantern
Ouh
delicate crystal
so it was there at some point? and then just dissappeared??
welp - old school way is unplug it and plug it back in lol
i will say that some of my devices dont connect properly on my pc because i have a usb hub for extra ports and anything plugged in there doesnt cooperate properly so its mostly for my elgato and my webcam
charred lantern
it was a light bulb in the right area. I was able to slide the riegler around the light bulb from left to right.
delicate crystal
all my steelseries stuff is plugged directly into the pc
charred lantern
https://cdn.discordapp.com/attachments/431871626955587586/704007342492221511/IMG_20200426_183321.jpg
That is the only thing to get the brightness back
delicate crystal
so it works that way just not by the key
delicate crystal
that is the strangest thing i have ever seen
but does your f12 work on its own?
delicate crystal
bro i think your keyboard is being a brat
viral dew
That sounds like it's an issue with the SteelSeries Engine on its own, uninstalling and then reinstalling would likely fix it
viral dew
If that key works normally go ahead and keep them
delicate crystal
you said you had custom keys set? maybe reset the settings to default
delicate crystal
blah
charred lantern
Ok I think it's broken
https://cdn.discordapp.com/attachments/431871626955587586/704010677492383752/IMG_20200426_184645.jpg
The left is blue!?
viral dew
Under meta bindings, if you scroll down into the function key zone, does F12 have a red function assigned to it?
charred lantern
Yes
https://cdn.discordapp.com/attachments/431871626955587586/704010677492383752/IMG_20200426_184645.jpg
@charred lantern Its following: https://cdn.discordapp.com/attachments/431871626955587586/704010990211170365/Picture.png
It should be red
This isnt right
viral dew
Is it cool if I DM you so we don't spam the chat in here? :)
charred lantern
Yes
thin stirrup
Big up to the staff in the server! <3
obtuse kestrel
Live right now if anyone fancies coming to join if thats allowed
peak fossil
is there a way that you can see you cpu or gpu usages on the little OLED screen if so how ๐
verbal remnant
why does the rival 110 cost as much as the rival 3?
When the Rival 3 seems better in most ways?
flat pagoda
If the apex pro costed 180$ in my country i will have got it,but it costs 240$ in my country which obviously not worth it
Fortnite players i have a question? If you bought the apex pro tkl did it make you better?
wheat mantle
Is there a chat to post pics I would love to send a pic of my bird relaxing on my Apex Pro
verbal remnant
@wheat mantle I don't think there is but I would love to see your bird on your Apex Pri
*pri
**pro
I hate typing on mobile
flat pagoda
Is the apex pro worth 240$
wheat mantle
@flat pagoda 110%
best keyboard I've ever had in my life
The only time I'll get a new keyboard is when the next SteelSeries keyboard comes out
flat pagoda
The problem is my current keyboard is better than the apex pro in terms of quality
wheat mantle
Which one is it?
flat pagoda
Drop alt yeah the stabs are bad
wheat mantle
huh?
fervent igloo
Drop ALT, 65% hotswap with RGB Leds, only accepts 3 pin switches but has an Alu top and bottom case with an acrylic middle layer for RGB sideglow
flat pagoda
You have it?
flat pagoda
Are you into customs?
fervent igloo
Yea
have everything ordered, have most my parts already
Gat Yellows, 3204 lube and ePBT stabs
fervent igloo
keycaps are some dye sub ones from TaoBao
epbt/enjoypbt are keycap makers, but they made/sold a clone of zeal stabilizers a while back
got a pair of another guy
flat pagoda
Zeal is so expensive lol
fervent igloo
yeah for sure
flat pagoda
What board did you get
fervent igloo
CU-65 from caps-unlocked
flat pagoda
Idk what to get apex pro or custom
fervent igloo
Well, you have an ALT
so personally i'd just save the money for something entirely different
flat pagoda
you are a begginer to customs right
The cu-65 is a very good option imo
Better than the alt lol
Like 10x better
@fervent igloo GL! on your first build
fervent igloo
I mean, i've been looking at this stuff for probably over a year
and thanks man, lubing is gonna be a pain
unfortunately there have been delays with the CU-65, But i'm in no rush
flat pagoda
I hate GB's lol
fervent igloo
Yeah it's a long wait, but it was pre-covid, so a delay so long wasn't expected
verbal remnant
My keeb is ok
woeful wing
my apex 3 keyboard randomly stops working but leds still on, any idea on this
it basically stops functioning
flat pagoda
Will the apex pro make me better at fortnite
glacial raven
Yo
cobalt tide
Hey people ๐ Any chance here on getting a look by someone on an open support ticket by me? The bot seems to be offline?
keen pine
The bot has been busted for awhile now. You gotta go through the support link on the website @cobalt tide
cobalt tide
Yeah I thought so.. I have an open ticket but man, everything just took a strange turn and it takes forever to get answers ๐ฆ
summer niche
Is the rival 3 mouse better than the rival 710?
spring summit
technically not quite, but it is lighter and has a different shape
figure out your preference of mouse shape and size, then look into options
what'd be the difference between the limited pads and the standard pads?
thin stirrup
๐ค
flat pagoda
so the apex pro isnt worth 240$ and wont make me better at fortnite?
thin stirrup
I mean sure a good peripheral helps but it's player skill more than anything.
I have the apex pro and I love it. It feels good to me.
But you may not like it.
hot magnet
