#💬-general

1 messages · Page 296 of 1

stray axle
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and

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you have these JPEG files in the software

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just pointing and leading you what to click to update the firmware.

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but the mouse is really good so..

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that kind of compensates for it 🙂

granite ocean
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What do people here think about Razer Viper

stray axle
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i think it's pretty trash for myself

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they use optical switches that are said to be decent

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but i have seen it click clank issue hard on discord

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a new one.

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so expect razermatic problems, buttons on both sides on an ambi / palm grip mouse no thank you.

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also the synapse software is almost as bad as chinese software.

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you're much better off buying from other brands, look out for Model D i say.

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oh and, the price. viper ultimate costs upwards of a WIRELESS MOUSE AND A perforated design.

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so you can basically buy a steelseries, logitech whatever THEN a perforated one of your choice.. that should tell you something

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if you ask my honest opinion, i'd say even a swiftpoint Z is much better and that's not even a solid bar because of the build quality.

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and the weight as well.

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then again this is just my opinion, i don't dig razer products

regal tinsel
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Hey, anyone know why a mic would show up in windows inputs but not pick up any sound? Passthrough to listen on speakers works, but there is no sound input registered in its properties and it doesn’t have any input in anything.

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unrelated to SS but a friend had that issue and thought somebody here might know

stray axle
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what mic?

regal tinsel
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hold on let me ask...

stray axle
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is this a headset mic or a dedicated USB or something?

regal tinsel
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I believe dedicated usb but I haven’t gotten a response yet

stray axle
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lmk when you get a reply

left hull
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steelseries arctis 1 wairless kulanan özelden yazabilirmi ?

tacit iris
stray axle
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he's asking if there is anybody with an Arctis one that can help from DM

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frankly arctis one isn't the worst choice if you're buying from turkey because options are kinda limited AND

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there is this

earnest forumBOT
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JD#3973 has been warned

Reason: Posted a link

stray axle
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seems oos though..

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ugh

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it was a link to an outlet in-store arctis 3

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at lower prices than retail like that, it's actually somewhat considerable imho

stray axle
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yeah it's out of stock though

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was available back when i was wondering around

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doesn't look too bad tbh but then again i haven't used one personally

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corsair virtuoso is prolly more than double the price of it

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so i'd say if you can snag it at that price, might be a fair deal.

stray axle
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Hello

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Is it worth to buy an apex pro tkl when I have an apex m750?

runic frigate
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I think its time to go full steelseries setup

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i have keyboard and headset but

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my mouse is starting to bug up

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the clicks are messed up

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and i will proably get mousepad

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Does anyone know the policy steel series has on refunds? I have had the same mouse i had since i started pc gaming

orchid jacinth
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I alrdy have some stuff I like so i can't go full steelseries, getting a mousepad this week and then ordering one of their headsets soon

stray axle
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Is it worth to buy an apex pro tkl when I have an apex m750?

granite ocean
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@stray axle people using model says it breaks easily

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@regal tinsel might be missing sound driver

stray axle
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the mousepads from SS are the best

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there is no point in fanboying ANY hardware, honestly.

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as for that very arctis model, like i said, IDK a lot about it.

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but i do know that the corsair virtuoso has an amazing microphone FWIW

regal tinsel
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@granite ocean That’s what I thought, he’s going to try reinstalling it later

fervent igloo
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good one

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kinda ruins the joke when you can see from the URL that it's an image though

grizzled stratus
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it's more of a mobile phone joke I guess

granite ocean
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I'm on mobile

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Didn't fall for it

keen pine
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I'd say unless you just have a wad of cash burning a hole in your pocket I'd stick with the M750. I've been using mine for over a year now and still love it to death @stray axle

stray axle
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@keen pine Okay ty,
Maybe I shouldn’t ask this question on steelseries community but yeah, what mouse is better: razer deathadder elite or steelseries sensei ten and why?

keen pine
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Lol well a lot of people in this server have a hate-boner for Razer, and some for good reason. In reality, unless you want to compare mouse specs or whatever it really just comes down to which style and comfort you prefer. I use a Rival 310 so I can't really say much about the deathadder or sensei ten

stray axle
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Well I’ve been using the m750 and deathadder elite for a while and they are really nice in set

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I have ordered the sensei ten and QCK+ as well so if I get em I will compare

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@keen pine what about headphones

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I have arctis pro but wired

keen pine
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I'm using the QcK heavy for a mousepad and it works well

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For headphones I'd probably go the same route as the keyboard, unless you just have a wad of cash burning a hole in your pocket there really isn't much to upgrade to

stray axle
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sensei has been known to be a meme mouse in the pro community but steelseries advanced it so much it's become a different beast in the recent times

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though i still wouldn't buy one.

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and the deathadders, if old switches, are pretty trash to this day

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just get a Model D if you want wired.

stray axle
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What is a model D @stray axle

orchid jacinth
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Got myself a qck hvy today and an arctis 7 on the way 😄

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along with a new desk on the way, gonna have myself a nice battlestation finally lol

stray axle
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QCK heavy is great pad, i'm typing on one rn

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@stray axle Model D is a perforated grill mouse from glorious, it's a new model

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basically a right handed design that looks like deathadder but is white and has holes on top

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if you want holes on sides as well, there is Skoll

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which is kinda more available currently.

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@stray axle whatever, ordered the sensei ten, some pro ytbers are playin on em now so I guess not a bad choice

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ehh

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i'm personally not in for a palm grip with buttons on each side

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also $70 yeah ok

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it's a basic plastic mouse with both sided buttons, it's not worth that much

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it's worth much more like $50 because $70 is taking you easily in to more advanced designs.

orchid jacinth
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I'd rock a sensei ten if it was wireless

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the buttons are each side would fit me so well

stray axle
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yeah wireless would make it more sensible

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but then again the whole point of sensei has always been being rather basic plug and play mouse

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they've been trying to change that lately tho

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i think zowie is the brand that forced them to

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kinda..

stray axle
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guys how to clean my m750 under buttons

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i mean there is much much dust under em

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@keen pine @stray axle @orchid jacinth

orchid jacinth
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Should be able to pop the keycaps off and just take an air cannister to them

stray axle
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how will i know how to put them back

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in what position I mean

orchid jacinth
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when you take them off just lay them down in the order you pulled them off

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if for some reason they get messed up you can always pull up a picture that will show you the order

earnest forumBOT
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ShadyShiba#0001 has been warned

Reason: Posted a link

orchid jacinth
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oh, should've expect that, hold on I'll DM you an image just incase

tacit granite
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anyone know if that roller wheel thing on the apex pro keyboard can be used to adjust msater discord volume?

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or does it only work for winddows master volume?

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and where could i get this info?

stray axle
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guys

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is i7 and gtx 980m enough good for fortnite?

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i suppose you can re-map that to it if you look hard enough.

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and yes an i7 with a 980m is MORE than enough for fortnite.

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though if you're looking for purchase advice, i'll say do NOT buy that old laptop

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i mean I have this old lap right now

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it will run it just fine

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you can throttlestop, afterburner and toy with clocks whatnot.

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and idk if I stay with it or get i7 with 2060 or 2080 gpu

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if your temps are good enough.. but eh

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what is your purpose in buying laptop with 2080..

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i mean if laptop.

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not a laptop then, I would get a normal pc

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oh that, then just get AMD at that point.

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i have my laptop connected to monitor and keyb and mouse cuz when I bought it, it wasn't used as a normal desktop

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@stray axle why AMD?

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because why the hell not, it's obviously better in most ways

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rly?

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yep.

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i thought intel is way better

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that's blatantly wrong for today.

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mkay

earnest forumBOT
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JD#3973 has been warned

Reason: Posted a link

stray axle
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ugh

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so I stay with the 980m i7 lap till it dies or I get a new pc - I only play fortnite?

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just look at the techpowerup review i linked

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of the 3600, it beats most other intel chips

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you can get new PC

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"Beats Intel Core i5-9600K in applications, almost matches 8700K and 9700K
Gaming performance significantly improved, 10% over the previous generation
Affordable
Unlocked multiplier
Supports existing AM4 motherboards
Good energy efficiency
Much bigger L3 cache, lots of other architectural improvements"

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but is it worth to spend like 2k $ while my lap runs smoothly?

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copied and pasted from the last page of the review.

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check your temps

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it's not bad having two decent machines

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you can build a great rig for $1500.

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yeah, oNlY 1500

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yeah i know $1500 is big money

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i play with that kind of cash when it comes to toys like guitars.

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owh

upper patio
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I mean if your laptop works use that

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No point creating pointless E-waste if you can avoid it

golden obsidian
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???

night coral
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whats up

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i'm going to buy a steelseries apex 7 tkl soon

bronze raptor
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I think this discord is dead

stray axle
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it's not but it's not overly active compared to the amount of people it has

granite ocean
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OwO

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nyaà :3

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I've been using my offbrand gaming mouse for almost 10 years now

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It's working perfectly still

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But I don't know if it has the fastest response time

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My aim is pretty good

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Would my aim or mouse speed improve if I switched to something like razer viper

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Or should I stick with my current

orchid jacinth
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oh ya, got my wife and I a Havit Magical Eagle I think it's called as our MMO mouse, one of those like 12 buttons on the side ones

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never heard of them before, mouse still going strong

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XD

hexed shore
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@granite ocean get either a direct 1:1 copy of that mouse OR get a mouse that is mad comfy, that was me with an Intellimouse3.0 or rival 300

granite ocean
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@hexed shore how do they compete against the best

hexed shore
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what do you mean the best @granite ocean

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the best is HIGHLY arguable, because everyone has different arms,palms,comfort spots for the mouses

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my best may not be best for you

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I would suggest watchin RocketJumpNinja videos, they are not biased or whatever, just tells how it is.

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so to say, he knows hes shit

granite ocean
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I mean the best in terms of response time and click speed

hexed shore
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response time = anything with 500hz or 1000hz polling is good enough for you

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click speed = arguable, you dont want it to misclick every time you look at it wrong

granite ocean
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OwO

hexed shore
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you shouldnt be worrying about response time

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click speed is just click speed

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i mean, if you are used to "hair-triggers" then yea, there are some newer mouse that just do that

fervent igloo
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most modern mice are excellent in terms of everything anyway

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just more of a weight/shape/cable thing

hexed shore
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i dont get why people are concerned about the cable

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its just a cable

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either a 22awg or your rinky dinky dink cable from da east

fervent igloo
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it's more the fact that there are paracord/rubber/braided cables that you can consider

hexed shore
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at the end of the day, the cat always tastes them and just leaves it mangled

modest nest
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is the spotify support for the keyboards gonna be fixed anytime or what

stray axle
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you don't literally have to pick up some cheap copy of your old crap mouse

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that's literally the worst advice i ever heard in a long time

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go buy yourself a Skoll or something, you'll thank me for it

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it's basic right handed design with holes for your hand to breath

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got a pixart 3360 found in zowie mice.

stray axle
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What keyboard from steel series would you guys recommend that has good rgb, a wrist rest and the screen on the top right

wary raft
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my friend still plays fortnite shm...

orchid jacinth
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got my arctis 7 today, I'm so use to having a cable that when i turned to talk to my wife and instinctively tried to adjust the non-existent cable lol

stray axle
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yeah wireless is bliss

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i've been doing my music toys wirelessly with a Joyo dongle

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it's a whole lot more convenient.

mild plank
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Can someone from SteelSeries please reach out to me?

stark rampart
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@mild plank hey! I'm not from SteelSeries but I think your best way of getting support is by making a support ticket on the website: https://support.steelseries.com/

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There's normally a support bot here but it's currently down

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You can also freely ask any questions here and I'm sure people will help where they can :)

mild plank
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Thank you. I did open a ticket. It’s not technical but hopefully someone reaches out to me.

stark rampart
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Great to hear :)

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Did Blizzard's servers die or something?

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I have an estimated wait of 195 minutes to log on to Battle.net

granite crag
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guys my headset randomly stopped giving out audio to my right earphone im really confused it was working 1 second and now its not

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like it just isn't working at all

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anyone got help like the right earphone still gets the lighting i just get no audio

stark rampart
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You should make a support ticket about it. Sounds like you need to do a RMA

granite crag
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what is an RMA?

coral inlet
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hey guy and gals just a quick question how does one get sponsored by steelseries?

stark rampart
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Return to MAnufacturer I think it's called?

granite crag
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i made a ticket about it already btw

stark rampart
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Basically to get it replaced

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Great

granite crag
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how much would i have to pay for an RMA

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if you know

stark rampart
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If the warranty covers it it's free I believe

granite crag
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idk if i have a warrenty i got it as a christmas gift so

stark rampart
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I'm sure the support team will do what they can to help :)

granite crag
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Ok thanks for the help man

stark rampart
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Any time :)

mild plank
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Ticket answered, I should be good now. Thanks.

stark rampart
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Great to hear

stray axle
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RMA doesn't mean return to manufacturer, that doesn't make sense

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it means "return merchandise authorization"

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you can return anything to anywhere and it would be a RMA process with computer parts

hexed shore
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imma stop you right there and gonna correct ya

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its not merchandise, its Manufacturer.

stray axle
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return manufacturer makes no sense

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you don't return manufacturer, my wording is right

hexed shore
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no shop in the world wants to deal with you, however, the manufacturer, wants to know why they are getting back their product.

stray axle
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that makes zero sense.

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you obviously don't know what RMA stands for

hexed shore
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the shop does not make the product

stray axle
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it doesn't matter.

hexed shore
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the manufacturer makes the product.

stray axle
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you're trying to put words in to my mouth and you're wrong at it

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"A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period."

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what if the shop made the product, ever thought of it?

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you can buy a suhr amp and let's say the amp has a broken reverb stage, you return it and the RMA process begins"

hexed shore
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check the same page you are looking, but scroll bit down

stray axle
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stop being silly

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read up.

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it has nothing to do with returning something to somewhere

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i know what it is

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the correct wording is return merchandise authorization

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because you are having a return process of gear, and having it authorized by somebody or something

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you can even RMA to a robot for all you like it would be a RMA.

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it doesn't just literally mean "return to manufacturer" because you CAN RMA stuff to shop actually.

hexed shore
stray axle
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it doesn't matter

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you're missing the all point because you don't understand it

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in parts of world where stuff isn't available by manufacturer, you do the RMA process with the SHOP

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that's why there is no "manufacturer" included in the RMA wording.

hexed shore
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i understand RMA better than ya, cuz i dealt with that shit way more often than you

stray axle
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that means no sense

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read and learn

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and stop with these dumb assumptions.

hexed shore
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especially when warranty is in effect.

stray axle
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you obviously don't get it

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i gave you various examples yet you insist on using wrong words for RMA

hexed shore
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im using it correctly, double check if you are using it correctly.

stray axle
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no, no you're not

hexed shore
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yea i am.

stray axle
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if you did you would know the meaning of the word from the ground up

hexed shore
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i know, hence, im correctin your dummy thicc skull

stray axle
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at this point you're arguing for the sake of arguing because you actually thought RMA meant manufacturer and not merchandise.

hexed shore
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dude, type in my variant

stray axle
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you're being an idiot

hexed shore
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type in ur variant

stray axle
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no

hexed shore
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check if there is an difference

stray axle
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there is

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you can't RETURN MANUFACTURER, you are NOT the manufacturer

hexed shore
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no there aint, thats the point

stray axle
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there is.

hexed shore
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i can return to manufacturer.

stray axle
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yes

hexed shore
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like i did my rival mouse

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my shop didnt accept it, but steelseries accepted it directly

stray axle
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and that would be returning your merchandise to manufacturer, which is what RMA stands for

hexed shore
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soo...

stray axle
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you can do RMA with shops directly as well

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if the shop is the maker

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or whatever

hexed shore
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but since shops dont make nothin

stray axle
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that is wrong

hexed shore
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you always turn to manufacturer.

stray axle
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there are shops that make stuff

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it all comes down on what the item is

hexed shore
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i mean, 3rd party mostly.

stray axle
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there are custom keyboards that are made by some dude in a shop

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you're not making sense

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and i suggest you stop

hexed shore
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yeah, hes the manufacturer.

stray axle
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then you RMA with the shop

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see?

hexed shore
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no, you RMA with the manufacturer.

stray axle
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stop generalizing if you don't get it.

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you RMA with both the shop and the manufacturer at the same time under such case

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because the shop IS the manufacturer

hexed shore
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yeah, and what if my local shop didnt make the Steelseries <whatever> mouse?

stray axle
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also if the item isn't available in your country, RMA process happens with shops and not asus or steelseries or whatever, this is the other, worse point you fail to understand.

hexed shore
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to whom do i turn to, to do a RMA process

stray axle
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read, i'm not the shop to decide on how RMA works

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RMAs are different processes by each store or company.

hexed shore
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well, then, why not send it directly to the manufacturer, cutting out the shop part?

stray axle
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there is no manufacturer if you're living in a 3rd world god knows where

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that is my point you fail to understand.

hexed shore
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you shure about that?

stray axle
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there are companies that bring in the stuff.

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you can deal with them, but that's up to you and the RMA process.

hexed shore
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idk who to ask here, but like, ya know, when you said "tthere is no manufacturer if you're living in a 3rd world god knows where", thats obv wrong af

stray axle
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let's say you're buying speakers that have been imported to your country from denmark by a store called mike's

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then you go deal with mike's store when the speakers pop

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because those speakers do not exist as a company in your own country.

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get it?

hexed shore
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yeah, who made the speakers

stray axle
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obviously

hexed shore
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mike's or

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someone else

stray axle
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mike didn't make the speaker

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but the store brought them in to your country

hexed shore
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i would turn to "someone" who made them

stray axle
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so you have zero contact with the speaker producer whatsoever

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ok then

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you're so smart

hexed shore
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so you just contact the manufacturer.

stray axle
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you actually go and send speakers overseas

hexed shore
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yea.

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thats not my problem anymore

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thats the manufacturers problem

stray axle
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that's really smart considering it could easily cost more than the speakers themselves

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if you honestly think they will accept such case, you're fooling yourself

hexed shore
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but you gettin the genuine stuff

stray axle
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except that isn't happening

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and you're getting different speakers from mike.

hexed shore
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..but it is..

stray axle
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you can make it happen

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but you don't want your speakers to be carried by trucks for some 5000 miles.

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and wait a month or two.

hexed shore
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i do want it

stray axle
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it all comes down on what you bought

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and how the process works

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if they don't have any in hand

hexed shore
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directly from manufacturer.

stray axle
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ok

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let's say the speakers are discontinued

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then you ain't getting anything.

hexed shore
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get newer one

stray axle
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yeah, from mike

hexed shore
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nope

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mikes outta business

stray axle
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because neither mike nor the manufacturer will want to deal with your nonsense overseas.

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then you can take it up to them

hexed shore
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just directly make contact with the manufacturer, if they are based in EU.

stray axle
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that's not how it always works

hexed shore
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if not, check if warranty still applies

stray axle
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i specifically mentioned being in a 3rd world country or united states

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and then buying danish speakers for that reason.

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again warranty can't help overseas shipping under every case

hexed shore
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i would fall under - yea, you better cover my warranty

stray axle
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you expect them to

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but you don't know whether they will bother with it or not.

hexed shore
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and they must oblige to tha rules

stray axle
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you know it is hard breaking those kind of speakers

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it would most likely be user fault combined with some other stuff

hexed shore
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well, if you stuck a pencil in it, its not the manufacturers problem.

earnest forumBOT
#
JD#3973 has been warned

Reason: Bad word usage

stray axle
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and your RMA would only go to mike and not to "X company".

hexed shore
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:P

stray axle
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i don't mean that, that's just silly

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you can blow a speaker in a million ways.

hexed shore
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hear the 220v, such power, such bass

stray axle
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...

hexed shore
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but

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gettin back to the point

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you have better chances of getting a replacement from a manufacturer, rather than a shop

stray axle
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but you're still missing this point

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BFG liquidated and nobody could return anything to them

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in such case, you return to mike again

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another point you still seem to be missing is how relevant dealing with stores is, in 3rd world countries.

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a lot of the time when you're buying exquisite items even with warranty, you don't have access to that company, so you deal with shop

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i mean i have plans of buying a brand new tube amp called a Blue Aura and i ain't dealing with no Chinese after i'm done with it

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if it breaks i'm simply taking it back to the hi-fi store i buy it from.

hexed shore
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:< that sounds like a really bad scenario

stray axle
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well it could happen because if i buy it, i'll be using it with PC

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and tube amps can only last so much.. it's not the best idea

hexed shore
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no, i mean, companies that just straight up disappear after buying their products, no matter the location

stray axle
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BFG didn't straight up disappear at all though

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they were a big nvidia partner and they made PSUs and stuff as well, jonnyguru originally worked for them

hexed shore
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what im tryna say is, im gonna buy from manufacturers, cuz shops be rippin me off more than anything else

stray axle
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the whole breaking up of them happened with the GTX 480 overheating fiasco

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people didn't want the cards, and their PSUs weren't really selling

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so they had to liquidate

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you can do it

hexed shore
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tough luck with the company then

stray axle
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yeah kind of.. i'm glad JGuru is working for corsair now though

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and designed my 1500i as well

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it's obviously great PSU.

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the good thing about buying from manufacturer is you also get these holiday cuts and stuff sometimes

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like i bought a swiftpoint Z for about $150 that way.

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*not that it was worth it.

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but if you can get like some stuff for much cheaper than online from a mom & pop store, then why the hell not.. as long as it is not an opened box.

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at least what i think anyways.

granite ocean
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Would you rather have a gorgeous girlfriend or the perfect pc setup

molten storm
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perfect pc setup

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i dont need to reproduce

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i need to game

stray axle
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Is an experienced person willing to help me with my headset please? I can't get the mic to work

#

i already have the perfect PC setup

#

so i'm choosing ms. rosie

#

i see her from time to time anyway

#

she lives close to me

#

most her life consists of hitting the gym, coming back home, rinse wash repeat.

#

so yeah that's kind of cool.. i guess.

#

of course i'm hoping she finds an actual job for herself.

stray axle
#

@stray axle

high tendon
stray axle
#

yes?

lusty warren
#

Does anyone know what type of keycaps I would need to buy for my apex pro tkl

#

From tai hoa

stark rampart
#

Any that fits the type of layout you use I would guess

#

But I don't know

fervent igloo
#

Any normal keycap set from TaiHao would fit it

#

although i would recommend their shine-through keycaps so you can see the RGB through the keycaps

lusty warren
#

The ones from TaiHao say that they are for US keyboards layouts so I'm a bit wary buying wrong ones @fervent igloo

#

I'm based on the UK

fervent igloo
#

oh, another UK person

#

check CCL Computers, they should have some

lusty warren
#

Thank you bro

stray axle
#

Hi,
#I got steelseries Arctis pro wireless ,
When I insert empty battery in charging slot, sometimes it shows it’s full ( even though battery is empty)
I have to remove & insert multiple times to get it to display empty battery.
Anyone else having this issue ?

Pls tag me if you reply to my post so I can get notification. Thanks

chilly abyss
#

hi guys!

stray axle
#

hello soldier

#

i see audrie fan

restive whale
#

Wassupppp

stray axle
#

all gud

#

purty much

stark rampart
#

@stray axle have you made a support ticket about it?

#

Would be the best way to get an answer :)

stray axle
#

no

#

I'm going to be off until the start of next month, take care

torn ore
#

what is life

#

"According to several media outlets, the special edition cookie will cost $8 each" oh my god

stray axle
#

life is magic

#

and if magic is gone, then there is no life

#

psyboom

swift tundra
#

I have and artic 5 Headpohnes and my right ear stop working on these days, i tried to upgrade the software and change to other usb port but still not working, can anybody help me ?

stark rampart
#

Did the right ear just stop making any sound @swift tundra?

swift tundra
#

Yep

stark rampart
#

(There's a support bot here, but it's currently dead. Like stone cold dead.)

swift tundra
#

Thanks Bro

#

Is it worldwide support ? cause i am from brazil

stark rampart
#

@swift tundra I believe it is - happy to help :)

#

Brazil is a nice place, hope to come back again soon :)

next narwhal
#

Anyone know if it's possible to disable chatmix on the Arctis 7? I just want everything to come through one audio device.

remote mauve
#

Is it possible to disable VU Meter in Audio Visualizer config?

#

I'm pretty disappointed much with steelseries software rather than razer one.

icy raptor
#

i have a problem with my apex pro keyboard

mellow nymph
#

@next narwhal just set both your default and communications default devices to the same audio device

icy raptor
#

JHunz can u help me with it plz?

mellow nymph
#

what is it?

icy raptor
#

it supossed to have rgb on every key but the rgb doesnt work on the "#" key and the "< > |" key

#

its an germany keyboard layout btw

#

it worked perfectly fine yesterday but now i dunno these two keys dont have RGB

mellow nymph
#

have you done anything between then and now like firmware update or change layout in the software?

#

have you double checked in the software to make sure that it has the correct layout selected?

icy raptor
#

it is

#

i only changed the colour

mellow nymph
#

what did you change it from, and to?

icy raptor
#

i changed so all the keys are purple and they ripple if i click

#

now it works on the purple layout but the ripple doesnt work on the both keys

#

sorry for my bad english

mellow nymph
#

you are on latest firmware?

icy raptor
#

i think i am

#

how can i check?

#

lemme send u the picture on dms

mellow nymph
#

if it doesn't show a red banner under the keyboard on the main screen you're on latest

#

(sorted in DMs)

crude cliff
#

i need help ping me

regal tinsel
#

with what

crude cliff
#

my steelseries arctis 5 is kinda broken or something

#

my left ear cup can spin 360 bbut my left could only spin a bit

tidal flax
#

Hello i seen videos of steel series Arctis 9x. But i can't find what surround sound it has so like 7.1 or 9.1 or lower. if any of you know pls let me know!

hollow agate
#

Just ordered Arctis 9X it will arrive tomorrow 🙂 It has Windows Sonic spatial but if you bought it for Xbox you can also buy Dolby Atmos license

boreal breach
#

If you send a message to someone who hasn’t accepted your fr yet and in order to send messages they have to be your friend, does the message load after they accept

prisma linden
#

Has anyone used the Apex Pro/TKL for Rocket League?

regal tinsel
#

@crude cliff how did you manage that one?

crude cliff
#

Idk wdym

regal tinsel
#

how did you get an earcup to freespin

last siren
#

My arctis 9X should be arriving by next week. Keen to see how they stack up against the Astro a50 gen 3s I have (Xbox).

stray axle
#

Anyone have a m750 TKL?

#

Well if anyone can DM me a solution, whenever I launch CS:GO my keyboard goes from my American flag with white reactive to all black or sometimes a row will be a random color.

hollow agate
#

My Arctis 9X just arrived and SteelSeries Engine recognizes it but i cant find option to download latest firmware, its on 13.0.0.0. Anyone could help me out?

tender plaza
#

i sent a ticket

#

cause my chat mix dial

#

isnt working

upper patio
#

@stray axle I’d check if you had left any gamesense apps on i.e. prismasync or gamesync

stray axle
#

guys

#

whats the best preset

#

for mic quality

#

guys

#

should i turn 7.1 on

#

or off

stray axle
#

guys

#

do i

#

For DTS do i leave it off?

granite ocean
#

OwO

#

nyaaa :3

inland olive
#

its actually insane how bad the customer support/support portal is. cant wait for someone to get back to me from the support portal so i never had to deal with this company again.

upper patio
#

@stray axle your mic quality isn’t effected by your audio settings uwu

rare wolf
#
  1. Avoid directly or indirectly linking or advertising to any content which you, your team or associates will directly or indirectly gain or profit off showing. Profit/Gain can be ex. money, credits, community growth, donations or similar.
plucky quail
#

@rare wolf I clearly missed that one sorry.

devout mist
#

i have a logitech 213 would it be worth upgrading to the apex pro 7

fervent igloo
#

There's nothing wrong with the G213

#

but if you feel like you want a mechanical keyboard, then the Apex 7 is a good bet

devout mist
#

ye or anne pro 2?

stray axle
#

guys

#

do i leave 7.1 off or on?

#

for my DTS

regal tinsel
#

your choice

cyan locust
#

can i put a gif on my arctis pro wireless screen?

granite ocean
#

How long should a flagship pc last before updating a part?

#

How many years

young storm
#

What is up

upper patio
#

@granite ocean I try and keep a 5 year upgrade cycle. But a high end system will maintain it’s usability for 10 years easily.

keen pine
#

It kinda depends on what part you're looking to upgrade. High end CPUs are usually good for 8-10 years, but GPUs should probably be upgraded after 5 or so @granite ocean

stray axle
#

is the 7.1 surrond sound better off or on?

keen pine
#

It's personal preference, but for games having the 7.1 is great and also if you're watching movies/shows that have 5.1 surround it's a lot better IMO

granite ocean
#

@keen pine u think rtx 2080 ti wont last 10 years?

keen pine
#

Most people don't have 2080TIs lmao

granite ocean
#

how long u think itll last

#

the trio x

regal tinsel
#

Depends on a lot of things

pulsar vault
#

Wassah guys

granite ocean
#

Wasaaaaaaaabi

junior void
#

Who thinks i5 9600K and an RTX 2060 and 16gb of ram is a good build!!??

celest python
#

Yes it is!

granite ocean
#

Too good

#

Make sure you choose low cl number on the RAM

#

Cl15 16

terse fulcrum
#

Anyone know what could be causing my END key not registering on my APEX M800. I sometimes works and sometimes not.

runic trout
#

i bet i'm the only one here that's joined for the aiming thing lol

sonic quiver
#

i just bought my arctis 5 headset and while playing i noticed some delays between gameplay and sound

#

any solutions?

rare wolf
#

You dont need to use it wireless, so its fine to keep it permanently wired

ebon cradle
#

Any tips and tricks for the arctis pro wireless? Any other equalizer I should download to better enhance the headphones experience?

stray axle
#

m.

#

my rights ear on my arctis pros dont work

#

like suddonly stopped working?

#

i had them for 3 days.

brittle sandal
#

Yeah make Sure Fortnite ???? Add jojobeckers01 my User Code ??? Jojo Beckers’s

rare orchid
#

Ia there any news about upcoming steelseries electronics ? Mainly intrested in keyboards

stark rampart
#

@rare orchid they just released new keyboards so I suspect it will be a little while before that happens again :)

last siren
#

arctis 9x still on firmware 13.0.0.0?

stray axle
#

ping me the type of mouse you have, (im curious)

stray axle
#

@everyone

#

oh i cant

#

lol makes sense

#

@here

regal tinsel
#

yea thats not gonna work lmao

#

i have a naga trinity

rare wolf
#

@stray axle Rival 650

#

@regal tinsel I've always wondered about those mouses with a keypad on the side, how easy is it to tell which button you are going to press?

stray axle
#

yo rival 650 is my dream mouse

#

but right now i have a logitech g903

quasi moth
#

hello

#

dude i love the rival 650

quasi moth
#

but imma get the rival 310

#

since i dont got much money to spare

#

after buying the apex 5

#

man i love talking to my self

#

test

#

ok cool

regal tinsel
#

@rare wolf Pretty difficult at first but you get it after a while

tacit iris
#

Is there anyway i can take apart the right ear cup on my arctis x9

#

I got a bit of metal stuck in it and its jammed in

#

I think the arctis x9 needs a remake ive had a problem like this before and its happening again to a different pair

runic gull
#

The adhesive on my rival 600 mouse has started to weaken and the rubber grips on the side of the mouse are peeling off. It has only been 3-4 months, anyone else got this issue?

stray axle
#

Can I ask questions here?

#

Like my arctis 3 wired stereo gaming headset, which I got about 2-3 months ago, keeps having a small bits of static noise which can get pretty irritating when you’re in a game where you need to hear your surroundings and it happens when I listen to music with them on. For some games it’s so bad that the static just becomes unbearable and I have to unplug them

#

Does anyone know a fix?

dawn prairie
#

Where can I make suggestions for keyboards

#

Ping for answer plz

stray axle
#

Yo

#

Can a mod contact me

#

?

regal tinsel
#

@stray axle Try on another pc

buoyant kettle
#

any support able to help?

gaunt dew
#

@buoyant kettle pretty sure support is dead, I came here looking for answers too. I've had a RMA ticket pending waiting for an answer for over a week now. the ticket is over two week old.

stark rampart
#

The support tickets are the only way to go currently @buoyant kettle

#

There is a support bot but it's been down for a while and that's ticket based as well

#

They are working on improving things :)

gentle urchin
#

Why Apex pro or Apex 7 better than K95 series ?

ebon cradle
#

@gentle urchin good question. I have the K95 platinum and thought of switching but nothing really sold me on the apex pro besides the OLED screen

rare wolf
#

I cant comment on the Apex 7 but the Apex Pro has key switches with customizable activation distance which is the main reason i purchased one.

gaunt dew
#

@stark rampart Support is also failing to "support' through tickets. I've had an RMA open for few weeks, and provided all the information for my RMA to go through, and I just received an email this morning saying I failed to follow procedure, even though I did. The Tech failed to communicate any reasons and to highlight what I missed if anything for over a week and a half. I feel as though the ticket was just automatically closed due to inactivity on his part (even though I sent messages asking what is going on.

#

so now Im sitting here with a dead mouse that is still under warranty and SteelSeries will not replace?

stark rampart
#

@gaunt dew that obviously suck but I don't work for SteelSeries so there's not much I can do :-/

gaunt dew
#

are you aware of any phone numbers to call or anything else I can do? I've been trying to reach ANYONE else for over a week, sitting in the dark.

dreamy garden
#

I want to get my headset, SteelSeries Arctis Pro, work properly on Linux
And by "work properly", I mean to be able to properly use the ChatMix accessory
Can someone help me?

woeful notch
#

Was getting everything steelseries until i saw the Glorious Model O

stray axle
deft aurora
#

Is the TrueMove1 sensor better than the Pixart PMW3310 sensor? Or is there no real difference other than the name of the sensor? Really wanna buy the rival 300 EG edition, but don’t know if it’ll be a downgrade from the Rival 110

fervent igloo
#

Both are good sensors

#

most modern mouse sensors won't letyou down

deft aurora
#

Alright thank you

deft root
#

Which key caps are compatible with the TKL? 2 of my sets aren’t compatible with the TKL

fervent igloo
#

TKL of What?

#

and which sets?

deft root
#

Matrix keyboard Keycaps

#

Apex TKL

#

And I believe joker keycaps from mechanical keyboards

fervent igloo
#

and which keys aren't compatible?

#

They should all fit considering the keycaps should fit a standard ANSI layout

deft root
#

W M T P

#

those were the keys I saw that didn’t fit

#

Like if I press down it gets stuck

fervent igloo
#

that'll be another issue

#

maybe the keycaps are mounted off-centre?

#

Maybe the switch is binding? Idk

deft root
#

Idk i did it with multiple keys they didn’t work and the standard one works

earnest forumBOT
#
T3CHGUY155#1878 has been warned

Reason: Posted an invite

deft root
#

@fervent igloo do the ducky keycaps work with the apex pro TKL?

full void
#

which keyboard do yall think is better

#

the apex pro or razer huntsman elite

long pagoda
#

@full void the pro

#

can anyone explain how a hotspot works? does it still enforce the main host wifi stuff? like controls and firewall etc?

golden obsidian
#

guys i am creeped out by my arctis 3

#

someone help im panicking

#

the left driver is loose in my headset

#

but they work perfectly

#

please someone

ebon cradle
#

Anybody experiencing the volume going all the way up on its own then just going mute for a few seconds? Then the sound coming back?

hexed copper
#

I have a arctic 7 and that does not happen but idk about the arctic 3

golden obsidian
#

oh

regal tinsel
#

it would be cool if gamesense had the support for bigger games like chroma connect

#

I’ll probably stick with Steelseries because build quality but using Aurora as a chroma proxy is kinda eh

sterile fossil
#

Is the QCK LARGE GHOST RECON EDITION really not in the UK yet?

vital crag
#

Can anyone tell me if the Arctis Pro Wireless and Apex Pro is worth the money?

opaque isle
#

hey

#

could some1 help me ?

rare wolf
#

With what?#

opaque isle
#

why artics5 sound like trash ? GWseremePeepoThink

#

is it really needed to change things in equalizer

stray axle
#

;flipcoin

#
It landed on heads!

Flipped a coin.

#

;react 100 ✅

#

about what

narrow rivet
#

/support I cant get arctis 5 microphone to work within discord

covert saffronBOT
#

@narrow rivet, We encountered an error. Please try submitting your ticket again. If the problem persists, please contact support.

narrow rivet
#

/support I cant get arctis 5 microphone to work within discord

covert saffronBOT
#

@narrow rivet, We encountered an error. Please try submitting your ticket again. If the problem persists, please contact support.

narrow rivet
#

AAAAA

#

I cant get it to work

#

it works on chrome discord but not on desktop version

keen pine
#

I think the support bot has been down/buggy for awhile. Your best bet is to submit a ticket on the website @narrow rivet

#

Also have you tried basic troubleshooting stuff like making sure the mic is setup properly in Windows and all that jazz?

deft root
#

what keycaps are good for apex pro tkl

fluid raptor
#

The left ear cup on my Arctis 3 Bluetooth headset stopped working and they're not even a year old 😭

#

I treat them gently too

#

Time to contact customer support

rare wolf
#

According to the linked support page the arctis 3 isnt supported by steelseries engine anymore, also if you want help you dont need to put "Pls" and "Help me guys" on seperate lines, just concisely list your issues and what you have tried to do to rectify the issue. https://support.steelseries.com/hc/en-us/articles/360016042931-Where-is-my-registration-code-for-the-SteelSeries-Engine-

raw ferry
#

is steelseries ever gonna make a 60% apex pro

slim cosmos
#

so um, the media key under my volume scroller has stopped working and i have no idea how to fix it

opaque isle
#

is it be or artics 5 audio is really bad without changing equalizer settings?

narrow rivet
#

How can I get arctis 5 to work within discord ( desktop client ) it works on google chrome discord but not on the actual client

rare wolf
#

Have you made sure you have the correct input device selected in discord client?

narrow rivet
#

I tried all of them

#

The thing is it works on discord when I use the browser version

polar fog
#

Sup

#

Any Idea how to get support to respond to a ticket after 3+ days after they told you to destroy the product?

polar fog
#

I've given up. Just buying a new one from a different company and putting the one from the RMA up in the closet (whenever the people at support have the time to reply)

sterile fossil
#

@polar fog Btw steelseries support is closed on weekends just so you know

polar fog
#

Yep

sterile fossil
#

I waited like 21 days to get my headphones replacement

polar fog
#

LOL

#

What a joke

sterile fossil
#

Indeed

#

And that wait wasn't waiting for shipping

#

It was contacting them took forever to reply

#

Buttt they're better than Mojang

#

Mojang only just replied a few days ago from a support ticket i opened 3 months ago

polar fog
#

LOL

#

Rip but difference is

#

YOu're not paying $200+ to Mojang

#

With Steelseries you're easily paying that much

sterile fossil
#

yup

#

I was gonna buy the apex 5 but the keys are horribly loud

polar fog
#

Plus, god forbid you have multiple products with issues

sterile fossil
#

^

polar fog
#

I had the Apex 7, had LED issues

#

Said "Lets deal with steelseries" instead of Best Buy

#

What a mistake

sterile fossil
#

I'm staying with corsair then

polar fog
#

Im about to go out and buy a Corsair

sterile fossil
#

👀

#

which one?

polar fog
#

K95 Plat maybe

sterile fossil
#

Nice I have the K70 mk.2

#

Had to replace it 3 or 2 times though

polar fog
#

oof

sterile fossil
#

Keys get stuck and this one does but it's a key i never use so

#

My last keyboard died

polar fog
#

THe k95 is the same keyboard but with macros

#

and it's the same price as the k70 at my best buy

sterile fossil
#

mk.2 or the original k70

polar fog
#

mk2

sterile fossil
#

ah that's good

polar fog
#

Mhm, both are 130

sterile fossil
#

I think i paid £150 for mine i can't remember

polar fog
#

i don't speak biscuit

sterile fossil
#

I'll make you speak biscuit

polar fog
#

~Tea and Krumpets~

sterile fossil
#

~~

polar fog
#

Even though isn't that actually disgusting?

sterile fossil
#

Probably

#

I've never had tea

polar fog
#

what are Krumpets

sterile fossil
#

crumpets*

deft root
#

Can someone link me good keycaps for the apex pro TKL they need like to be specific ones I guess

halcyon grotto
#

how can i find gifts for the apex pro?

solemn summit
#

haha there is a steelseries discord

#

or good in general

polar fog
#

Eh

solemn summit
#

yeh?

pliant ibex
#

Hey

unborn plinth
#

@halcyon grotto what do you mean?

stark rampart
#

@unborn plinth pretty sure he means GIFs :)

unborn plinth
#

Ah, Yes 😉

dreamy garden
#

Is someone here a Linux user?

hexed shore
#

sup

#

@dreamy garden yep

dreamy garden
#

Do you happen to have a SteelSeries headset?

hexed shore
#

no, but i do have steelseries mouse

#

also, it should recognize the headset as SPDIF input/output

#

any usb headset, so to speak

#

it dosent work?

#

or some 3dFX stuff dosent work

dreamy garden
#

I'm pretty sure it should be recognized to how the headset is being recognized on Windows 10

hexed shore
#

which headset is it, newest arctis series or whatevers?

dreamy garden
#

Arctis Pro

#

So I have the ChatMix accessory

hexed shore
#

umm, what options are showing up on the "Sound Output"

#

on your specific distro

dreamy garden
#

My distro is Pop OS, a fork of Ubuntu

hexed shore
#

okay

dreamy garden
#

on your specific distro
@hexed shore Do you mean in PulseAudio, or the general audio settings?

hexed shore
#

general audio settings

#

hold on, im gonna switch over, so i can follow along

dreamy garden
#

Seems like I can't simply paste the screenshot here

hexed shore
#

lets go into pms

#

@mellow nymph you know anythin about this problem, where the dialthing/chatmix thingy aint showin up in linux/distros?

earnest forumBOT
#
avi12#4269 has been warned

Reason: Posted a link

dreamy garden
stark rampart
dreamy garden
#

I found it as well

#

Tried using the code, didn't really work

#

But now I'm facing a greater issue - the mic is not working, plus I can't hear anyone on Discord

#

FYI, I tried: pacmd load-module module-alsa-sink device=hw:2,1

#

Due to having:

...
card 2: Pro [SteelSeries Arctis Pro], device 0: USB Audio [USB Audio]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Pro [SteelSeries Arctis Pro], device 1: USB Audio [USB Audio #1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
regal tinsel
#

man i used to use ubuntu with my headset and holy crap every time i rebooted i had to mess with pulse ugh

dreamy garden
#

._.

stray axle
#

hello

#

k

rigid spear
#

I wonder why i cajt get the discord app on my steel series 3 engine on my computer sigh

wintry lily
#

The apex 7 is on sale for £99.99 should i pick it up considering I have the apex 150 right now

regal tinsel
#

yea if you think its worth it

opaque isle
#

how do i make headband tight, because its stretched

stray axle
narrow rivet
#

How do I get my steelseries arctis headset to work on the discord client. the mic works fine on the google chrome version of discord, but not the actual desktop version.

vital lodge
#

im in the UK how do i join the rewards program

regal tinsel
#

@narrow rivet go to voice chat settings and select arctis?

gaunt tapir
narrow rivet
#

Ive tried selecting every input and output discord offers but still nothing

#

ooo i reset voice settings and its working 🎉

raven heron
#

@gaunt tapir sounds kinda wierd

fervent igloo
#

such is the way of custom keyboards

#

so much stuff affects the sound

#

Switch choice, keycaps, Case and plate material, mounting method

rare wolf
#

Why does every custom keyboard always have the coiled wire, i cant understand that

bright cairn
#

Guys anyone help me with my Arctis 5 pls

fervent igloo
#

@rare wolf it's just a thing of custom cables

#

Coiled cables look cooler, I suppose

#

But there's also LEMO/Aviator Cables

bright cairn
#

I bought Arctis 5 and on the soaftware it did an update and it keeps on saying Reconnect

#

Reconnect Headset and I unplugged and plugged again wont work

narrow rivet
#

I had that issue too

#

make sure to set it as default device in device settings

bright cairn
#

ok thx

#

@narrow rivet maybe do u know where device setting is

#

because I only got 1 device

night coral
#

i ordered the apex pro tkl

#

super excited for it to arrive

unborn plinth
#

Hope it serves you well

gaunt tapir
#

Imagine a 1,000 hz monitor

dreamy garden
#

Hey, I previously posted here about having an issue setting up Arctis Pro on Pop OS 19.04 (fork of Ubuntu)
I just found out, thanks to Google, about support.system76.com/articles/audio/
Now the real puzzling question is how do I configure it specifically for Arctis Pro

acoustic dew
#

Ok not really sure where to put this message but if it needs to be moved I’ll move it but is and how can I clean my arctic 5 cause they starting to smell weird not sure how to explain it

dreamy garden
#

Did you buy them in a retail store?

#

@acoustic dew

acoustic dew
#

I got them in Best Buy @dreamy garden

dreamy garden
#

I'd suggest to talk to them about the headset
They might tell you to clean up/how to clean up, might let you replace, might let you get a refund

acoustic dew
#

Yeah I was planning on calling them to see what I could do in the morning

regal tinsel
#

i mean if worst comes to worst just get new earcup things

keen pine
#

True. If it's just the earcup that's smelling funky and the rest of the headset is fine you can snag a replacement earcup set

granite ocean
#

Project A gameplay

rare wolf
#

Has anyone with an Arctis 5 where the dial is flashing white?

leaden elk
#

sup

keen pine
#

Could be a faulty LED or there's a firmware/software update in SSE. My M750 has a white light that comes on whenever there's a new software update. Haven't had a flashing LED happen with my Arctis 5s though @rare wolf

dreamy garden
#

i mean if worst comes to worst just get new earcup things
@regal tinsel
Arctis Pro is the best headset I've ever used
So good, in fact, that by the moment I accidentally created a small crack in the hinge of one of the earcups - because the warranty expired, I purchased the same headset from Amazon (though I started using them only recently, about 2 months after purchasing)

regal tinsel
#

I’d like to get arctis pros but cant afford so a7 instead lol

stray axle
#

What's the marketing email for SteelSeries?

meager lark
#

Who would join a gaming community dm if interested

rugged gyro
stray axle
#

anyone got a good config for Survival games for listening to footsteps and stuff ? e.g config for Escape from Tarkov ?

#

pls tag me in reply

wicked tree
#

hello i have a razer mouse and a steelseries headset both whit lights but i cant get them to sigronize there lichts does annyone know how i can do that

#

ping me or dm me if you know what i can do pls

long pagoda
#

@wicked tree As far as I know, I am 99% certain there is no way to do this. just because they use different software, from different companies/brands and no way to link the two softwares. so best case, you line it up just perfectly yourself by clicking save/apply at the exact moment if you know what i mean

regal tinsel
#

@wicked tree use Aurora

long pagoda
#

@regal tinsel the photo editing software?

stark rampart
long pagoda
#

@stark rampart hmmm interesting. didnt know about that. is that only when you have a game open/active tho?

stark rampart
#

@long pagoda I would imagine you can use it all the time

long pagoda
#

@stark rampart cool. i'll have to look into that then.

#

@wicked tree i stand corrected. this is possible 🙂

regal tinsel
#

Yep you can use it any time, i used to use it for audio viz because my old pc couldn’t run the SSE one lol

wicked tree
#

@stark rampart thanks dude

stark rampart
#

@wicked tree yw :)

tulip cedar
#

ola guys : )

finite saffron
#

Bon

icy raptor
#

Anyone got a good gif for the Steelseries Apex Pro Keyboard? DM me.

long pagoda
#

@icy raptor if you get a good one plz share 🙂

stark rampart
long pagoda
#

@stark rampart hey thats a great idea. never thought of using those old 700 ones for the keyboard.

stark rampart
#

Thanks :)

stray axle
#

hi

regal tinsel
#

wtf

stray axle
#

YEHAW

languid radish
#

what steelseries headset do you recommend for ps4

#

tag me if you answer me

twin pecan
#

Does anyone know how to get music to be displayed on the oled Apex Pro screen?

regal tinsel
#

@languid radish I like the arctis 7 but any will work

#

@twin pecan you mean spotify? not possible atm

lucid minnow
#

hey i have a question, i got a old mouse, Kana V2
can i programm the side buttons?

terse minnow
#

You can

drifting niche
#

I thing mi artic 9x just died...

keen pine
#

F

drifting niche
#

Big F

#

I'm gonna paid 50€ to somebody who gonna say "oh did you try to turn on and off?" man...

keen pine
#

Have you tried looking up the specific issue you're having online or is it more like the headset just stopped producing sound altogether?

drifting niche
#

Oh i juste can't no more turn it on, but with MAGIC the microphone is always red like it's muted

#

It's like it's frozen

keen pine
#

Ya that is strange

#

Have you filed a support ticket on the SteelSeries website?

#

They might be able to help you out, although it sounds like you may need to RMA the headset

drifting niche
#

Yea that what i do I waiting a ticket for the tier 2

#

I hope they gonna help me

keen pine
#

Hopefully they will

drifting niche
#

If they don't respond tonight I'm going to a repair store... God spend 40€ for just something stupid

#

But i love steelseries, so not gonna change 🤠

keen pine
#

From what other people have said in this server the support tickets usually take a few days to a week but if you want to try and get a fix within a day or so your best bet is to go to the repair store

lucid minnow
#

You can
@terse minnow

how and where? 😅

terse minnow
#

Steelseries Engine

lucid minnow
#

doesnt show my mouse

#

I have the newest/latest steel series enginge 3 update

terse minnow
#

Try Engine 2

#

not 3

torn ore
#

@drifting niche @keen pine Should take up to 24 hours typically on business days i believe

drifting niche
#

Ok thanks you

#

I'm gonna charging mi headset all the night for see what change tomorrow

granite ocean
lucid minnow
#

Try Engine 2
@terse minnow

thanks, it worked

warm flame
#

any ideas on an arctis 7 mic completely not working anymore?

#

no input at all

#

mic picks up and registers as a device, but absolutely no sound comes in

keen pine
#

is it muted in windows? That sometimes happens to me with my Yeti. For whatever reason Windows will just mute it under the level setting in audio devices @warm flame

placid notch
#

@warm flame If you have put any liquids near your mic and some of it got in there it might break your mic for a bit, if you leave it out it fixes the issue, but your mic will not work untill then if this is the problem

terse minnow
#

@lucid minnow Yeah No problem!

tribal musk
#

Can someone help me with my headphones

#

?

#

I had a quick emergency at my house so i had yo run downstairs and then my arctis 5 got disconnected out of the plug and since then my mic wont work but the audio is fine can someone help please

#

it detects the mic in setting but the mic wont detect the volume i put in

#

like when i talk the bar wont go up

jade steppe
#

ok

lapis chasm
#

Hello.

jade steppe
#

wtf is that prof pic?

terse minnow
cunning gate
#

hwow do I use PEACE equalizer with gamedac? cuz it aint chaning sound

keen pine
#

@tribal musk go into Manage Audio Devices through the control panel, go to properties for the Arctis 5 mic and then to the levels tab. Make sure the little sound symbol next to the sliding bar isn't muted

ripe thicket
#

hello I have headphones steelseries arctic pro + gamedac and the left ear crackles me how can I fix it?

stark rampart
ripe thicket
#

its working i find on google I had connected via a usb hub now I connected directly to the motherboard and it works fine

#

TY

stark rampart
#

That's great to hear :)

stray axle
#

Should I buy the wireless mouse?

#

650 something

glad ocean
#

ok so my arctis 7 is charged but it keeps blinking red

regal tinsel
#

@stray axle I wouldn’t right now, issues with firmware and side grips

#

unless they’re fixed...?

stray axle
#

@regal tinsel damn, sad

rare wolf
#

@regal tinsel Ive been having issues with the side grips but i havent noticed any firmware issues, might be fixed by now.

stray axle
#

@austere crypt @calm agate who is the owner here?

#

@native ravine can you answer?

calm agate
#

the owner? Its a SteelSeries discord... so SteelSeries? vaughnWUT

stray axle
#

i mean the one who created

#

not the sponsored

calm agate
#

the SteelSeries team created it.

#

they are not sponsoring the discord...it's the companies discord

stray axle
#

yeah

#

but who is the founder of the steelseries discord server

spring grove
#

Where could I get help fixing an issue with steel series engine

calm agate
#

why does it matter who is the server owner?
their support is pretty great, have you check out the support portal or even their reddit @spring grove /.

spring grove
#

I left a ticket, but I haven’t gotten a response in over a week

#

I’ll try the Reddit

calm agate
#

hmmmm support gets a lot of tickets so many bump your ticket with any new updated info to help the support team understand the issue better? I am not 100% sure on the time, i'm just on their stream team lol

tribal musk
#

@keen pine didnt help but thanks

keen pine
#

RIP then it's probably an issue with the hardware and I don't have a fix for that lol @tribal musk

deft root
#

anyone know good keycaps for apex pro tkl?

empty rune
#

hello, I am interested in the Apex 7 TKL but have questions, if anyone could help

#

things like is software is required to do macros and lighting, or can it be stored on keyboard that no software needs to run in background.

viral star
#

the keyboard has onboard storage, meaning you dont have to run SteelSeries Engine everytime you wanna use your keyboard

earnest forumBOT
#
rain#1084 has been warned

Reason: Posted a link

granite ocean
#

How do you guys clean the dirt off your monitor without damaging

stray axle
#

use a spray designed to use on monitors

rare wolf
#

I use a wet wipe meant for cleaning glass and then use a microfiber cloth to dry clean it

valid pecan
#

Put it in water guineaSwirl

maiden snow
#

what's the best way of cleaning the rival 600 mouse?

granite ocean
#

@rare wolf can I apply water on my cloth and wipe my monitor that way? It's a BenQ 240hz so I'm very cautious

fervent igloo
#

Screen cleaning solution will be better

granite ocean
#

why

#

that's water too

rare wolf
#

Regular water will leave streaks since it isnt pure

#

cleaning solution is normally made of a mix of alcohol and distilled water so it wont leave as obvious streaks

dire bluff
#

Hello, I have a question. Is it possible to buy these little weights for Rival 600 because I lost one ?

stark rampart
dire bluff
#

Thank you so much!

stark rampart
#

You're welcome :)

inner finch
#

every1 here using Rival 3?

#

I'm wondering why there are holes near rubbish parts on the bottom

#

and I'm wondering who even bother taking them off lol

high vapor
#

Hey everyone! I have a question for anyone using the Arctis 9x headset. Does anyone have suggestions on how to set up their EQ for DayZ?

long pagoda
#

@stray axle i have the 650 and personally love it. i havent had any issues with firmware or the side grips. would deff reccomend if your looking for a wireless mouse

gusty nymph
#

I have arctis 5, the best headphones I've ever had kappaberia

regal tinsel
#

steelseries’ lack of a grid button mouse is unfortunate

#

thats like the one thing i like about the naga

long pagoda
#

@regal tinsel but the 500's buttons are placed so much better. other words, the buttons are almost impossible to mis-click. and so what if the naga has like 1 or 2 more. placement is more imporant to me

regal tinsel
#

@long pagoda the 500 has what, 5 side buttons? That’s 7 less than the Naga. I prefer placement on the Naga because it’s easy for me to build muscle memory while having to move my thumb the least amount possible. There are some cases where I use every single side button on the mouse (fusion360 and c4d keybinds).

long pagoda
#

@regal tinsel I think it's eight total on the 500. But I completely agree with you for productivity, but when your talking about 4 less for gaming, i just dont see it.

regal tinsel
#

agreed

midnight haven
#

Long time no see

regal tinsel
#

heya

midnight haven
#

hola

stray axle
#

@tawny snow @icy fog @torn ore @left terrace @desert jewel Hi

fervent igloo
#

...

empty rune
#

anybody using the Apex 7 with brown switches? how do you like it?

#

and anyone know if a local store carries it that I can try it?

rare wolf
#

What country do you live in?

empty rune
#

usa

rare wolf
#

Not aware of US hardware stores so i wouldnt know if there are any that sell it.

empty rune
#

so i can order it online, but want to make sure it can do some things, so questions i have....

#

the macos is it single key or can you do [shift] key with a letter?

regal tinsel
#

what?

empty rune
#

apex 7 TE

regal tinsel
#

you can type capital letters if that’s what you’re asking...?

empty rune
#

i said macro

regal tinsel
#

No you said macOS lol

#

but yes you can do multiple keys

empty rune
#

say i want to hold shift key and hit N for a program i run

regal tinsel
#

yes you can record macros

empty rune
#

sorry for the questions ... just that I bought a razer and disappointed with it.... it only can do single keys which is like what is the point, i don't want to sacrifice any keys

regal tinsel
#

the razer keyboards can do multi key macros too

empty rune
#

running a program is a bad example, i should say to run a sqence of keys

regal tinsel
#

Yes you can do that on razer stuff too

empty rune
#

not this one, Huntsmen Pro

regal tinsel
#

Does it not use synapse? wth

empty rune
#

yes, using synapse 3,,, which I still have not figured out how to do the macros, just that support told me it can only do one key macros to do a sequence

regal tinsel
#

that would be really weird if true because as far as I know synapse macros run regardless of model

#

but hey, idk

empty rune
#

poor instructions tooj, all these reviews out there and none shows the features of macros

regal tinsel
#

And yes, SSE will do multi key macros

empty rune
#

ok, good, and hyper memory can store some? or what is the hyper memory for?

regal tinsel
#

I believe that’s for storing lighting and macros but idk

stray axle
#

Hey, which mouse should i get/save up for?

rare wolf
#

I personally really like the rival 650 which ive been using for awhile but right now most of their line up is pretty solid depending on what type of games you play and how much you want to spend