#Week 1 rewards not showing up

1 messages · Page 1 of 1 (latest)

twin wagon
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So before week 1 ended and a few days back right when it was announced to chop off limbs of zombies i started chopping off limbs and i never got my vehicle and axe reward even though i contributed to chopping off limbs.

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Anybody else who has not gotten their week 1 rewards?

idle escarp
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I also didn't get it

shrewd pagoda
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Me too

simple reef
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me too

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maybe a bug or something like with Twitch rewards that you had to complete the prologue again

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or we did it offline and it didn't count us

twin wagon
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What would even count as being offline to not get the rewards

tender flower
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i have same problem, in coop i played week 1 and rewards are not showing up

idle escarp
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i got it meanwhile but it took very long. I logged in multiple times during the day and always got the message "an item was put to your stash" or however to translate it and nothing was there. but now in the evening few hours later it showed up and I could redeem it

twin wagon
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Yeah that isn't the deal for me besides i think I have another type of bug that i am encountering

slow beacon
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I have exactly the same problem.
I only played for about two hours in the first week, but it's highly unlikely that anyone will not cut off any heads, arms, or legs during that time.

The only possible alternative is that we're misunderstanding this, and the rewards are added at the end of the 11 weeks, not at the end of each weekly challenge?! 🧐

Quote:
IMPORTANT: Unlike last week, the rewards won’t be sent to your in-game stash as soon as the goal is completed. Instead, they will be distributed at the end of the challenge.

Therefore, "At the end of the challenge" could mean: After the end of the current week or after the end of the current 11 weeks. 🤔

twin wagon
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Hm, maybe

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Oh wait yeah probably, because i think these 11 weeks are challenges

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Im so stupid, duh

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Ugh

slow beacon
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I just submitted a ticket via the support website, also asking what they mean by that. Each week individually, or only after 11 weeks.

But honestly?
Waiting 11 weeks for the first reward would certainly result in more reports on DC & Steam. There are four or five threads open here on DC about the Week 1 reward. We'll see what support says about this when they clarify. I'll quote them here if they clarify.

*I can only imagine that the trigger won't arrive here; it wouldn't be the first time something like that has happened since the launch of TB!
Although I've personally been lucky so far, my two multiplayer partners have only had a few problems with it so far, but they both got the Week 1 reward this time. 😅 *

slow beacon
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Update:
After about four days, I received an email notification that my ticket had been forwarded to the development team. Now I just logged in to check if the reward has arrived, and now I have both Week 1 and 2 rewards in my inventory. I haven't received a response from support yet, but I suspect it might be an Outpost issue, as before.

Therefore, if you're having problems with the rewards, simply open a ticket here:** thebeast.support.techland.pl/en/support/tickets/new**