#Did not receive content

1 messages · Page 1 of 1 (latest)

frank raven
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So, I bought the Deluxe Version of Dying Light: The Beast, and saw that both the Hero of Harran bundle and the deluxe upgrade were still available. Naturally, I thought that to acquire the remaining content - I would have to acquire the upgrade. This was not the case, and I am remiss to say that I have received nor experienced anything new, and this was a total waste of ten dollars. Is there a way to fix this without requesting a refund? I just wanted the Hero of Harran bundle.

vocal herald
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Hero of Harran was a pre-order bonus. I don't think you can get it post launch. As for the deluxe pack, you should get a pop up on the main menu saying something like ''you've unlocked the pack'' and contents should be in your stash. Check redeemable rewards check in your stash. There's where I found my deluxe content.

frank raven
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I already had that, and somehow got the deluxe pack twice

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I got double charged

vocal herald
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You should contact support if that's the case.

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Nothing we can do here.